He's running Windows XP SP3 32bit with a Core 2 Quad processor with 4GB (3.5 recognizable). He said that the problem just started popping up. He used to be able to do it just fine. I copied a couple of error logs to my flash drive and I'll post them here. One is from Event Viewer, the other is from when you click "click here to see more info" when the "Windows Explorer has encountered a problem and needs to close" window pops up. Any help would be greatly appreciated. Thank you.