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Wireless connection problem

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#1 cap2587


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  • Local time:06:48 AM

Posted 13 August 2009 - 07:10 PM

I was trying to help a friend with a wireless connection problem with her HP Laptop (running Vista). Their wireless SSID name was showing up, but when I went to connect it just wasn't working. I tried to diagnose the problem, but that didn't work. Tried to turn off the modem, router, computer and start again, but failed. It is a netgear WTG624 V3 Router. I wasn't able to get into the router by using the default IP address What exactly is the HP wireless assistant suppose to do? Does that need to be turned off if I am trying to connect through the windows wireless configuration. What exactly is TCP/IP over netbios as it was saying that was disabled under the ipconfig /all. Can someone give me any ideas what the problem could be or the steps to have this laptop connect wireless. Appreciate it.

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