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desperate please help computer completly frozen


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8 replies to this topic

#1 goldeeneyes

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Posted 13 August 2009 - 02:37 PM

My computer running Vista Home Premium is completly frozen. There is absolutely no response. It worked fine last night but as soon as I turned it on today it has run slow and experienced problems. I tried to restore the system to Tuesday's restore point but received a message that checkdisk needed to be run, but that is when it froze. Please I begin college next week and need my computer.

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#2 iisjman07

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Posted 13 August 2009 - 02:47 PM

It sounds as if your hard drive could be failing.... It may be best to take your computer to a PC repair shop.

#3 tork

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Posted 13 August 2009 - 03:06 PM

@goldeneyes

see this bleepingcomputer tutorial How to automatically repair Windows Vista using Startup Repair

#4 goldeeneyes

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Posted 13 August 2009 - 03:24 PM

does this mean that I have to use my system restore disks? They are all that came with computer since it was preloaded with Vista.

#5 tork

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Posted 13 August 2009 - 04:07 PM

You can use the Vista Installation disks that (hopefully ?) came with your Vista pre-installed computer. Or some computer manufacturers install the startup repair on the hard drive

Startup Repair is a Windows Vista recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting correctly. When you run Startup Repair, it scans your computer for the problem and then tries to fix it so your computer can start correctly.

Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer manufacturer has preinstalled recovery options, Startup Repair might also be installed on your hard disk. If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.

http://windowshelp.microsoft.com/Windows/e...2f3f351033.mspx

If computer manufacturer preinstalled startup repair on the hard drive

If you donít have a Vista installation disc but the manufacturer preinstalled Startup Repair, youíll need to restart the system with all CDs, DVDs, and floppy diskettes removed from their respective drives. As the system restarts, press and hold F8 before the Windows logo displays. In the Advanced Boot Options screen, use the keyboardís arrow keys to navigate to the Repair Your Computer option and press ENTER. If the Repair Your Computer option isnít listed, you know the computer manufacturer didnít preinstall it. If it is installed, youíll be asked to select a keyboard layout and click Next. Select your username and enter the appropriate password on the next screen, click OK, and click Startup Repair on the System Recovery Options menu.

http://www.pctoday.com/Editorial/article.a...mp;bJumpTo=True

#6 goldeeneyes

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Posted 13 August 2009 - 04:47 PM

Thanks Tork
I tried this and ran startup repair. Unfortunately it didn't help. I am now getting the error "logon process has failed to create the security options dialog"
when I try ctrl>alt>delete.

#7 tork

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Posted 13 August 2009 - 05:35 PM

Read through this very long thread where a number of posters [SOLVED] Error message: "Login process hasfailed to create the security options dialog
With a dialog message of:
Failure - Security Options


#8 goldeeneyes

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Posted 13 August 2009 - 10:24 PM

I read the forum and tried several of the suggestions with out any luck. I am now getting a blank screen after I startup and run chkdsk. If I skip check disk I get a corrupt registry error and am unable to run anything still. I am now doing a complete reinstallation back to out of box status. This is the third time in two weeks. :huh:

#9 goldeeneyes

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Posted 14 August 2009 - 12:56 AM

I have now finished reinstalling and ran an sfc scan. I am wondering if the unrepaired and/or corrupted files are responsible for my problems?

2009-08-14 11:32:13, Info CSI 0000007e [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:13, Info CSI 0000007f [SR] Beginning Verify and Repair transaction
2009-08-14 11:32:16, Info CSI 00000081 [SR] Verify complete
2009-08-14 11:32:17, Info CSI 00000082 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:17, Info CSI 00000083 [SR] Beginning Verify and Repair transaction
2009-08-14 11:32:21, Info CSI 00000085 [SR] Verify complete
2009-08-14 11:32:22, Info CSI 00000086 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:22, Info CSI 00000087 [SR] Beginning Verify and Repair transaction
2009-08-14 11:32:24, Info CSI 00000089 [SR] Verify complete
2009-08-14 11:32:24, Info CSI 0000008a [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:24, Info CSI 0000008b [SR] Beginning Verify and Repair transaction
2009-08-14 11:32:27, Info CSI 0000008d [SR] Verify complete
2009-08-14 11:32:27, Info CSI 0000008e [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:27, Info CSI 0000008f [SR] Beginning Verify and Repair transaction
2009-08-14 11:32:31, Info CSI 00000091 [SR] Verify complete
2009-08-14 11:32:31, Info CSI 00000092 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:31, Info CSI 00000093 [SR] Beginning Verify and Repair transaction
2009-08-14 11:32:38, Info CSI 00000095 [SR] Verify complete
2009-08-14 11:32:38, Info CSI 00000096 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:38, Info CSI 00000097 [SR] Beginning Verify and Repair transaction
2009-08-14 11:32:44, Info CSI 00000099 [SR] Verify complete
2009-08-14 11:32:44, Info CSI 0000009a [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:44, Info CSI 0000009b [SR] Beginning Verify and Repair transaction
2009-08-14 11:32:48, Info CSI 0000009e [SR] Verify complete
2009-08-14 11:32:49, Info CSI 0000009f [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:49, Info CSI 000000a0 [SR] Beginning Verify and Repair transaction
2009-08-14 11:32:53, Info CSI 000000a3 [SR] Verify complete
2009-08-14 11:32:53, Info CSI 000000a4 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:53, Info CSI 000000a5 [SR] Beginning Verify and Repair transaction
2009-08-14 11:32:58, Info CSI 000000a7 [SR] Verify complete
2009-08-14 11:32:59, Info CSI 000000a8 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:32:59, Info CSI 000000a9 [SR] Beginning Verify and Repair transaction
2009-08-14 11:33:05, Info CSI 000000b3 [SR] Verify complete
2009-08-14 11:33:06, Info CSI 000000b4 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:33:06, Info CSI 000000b5 [SR] Beginning Verify and Repair transaction
2009-08-14 11:33:10, Info CSI 000000b7 [SR] Verify complete
2009-08-14 11:33:10, Info CSI 000000b8 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:33:10, Info CSI 000000b9 [SR] Beginning Verify and Repair transaction
2009-08-14 11:33:16, Info CSI 000000bb [SR] Verify complete
2009-08-14 11:33:16, Info CSI 000000bc [SR] Verifying 100 (0x00000064) components
2009-08-14 11:33:16, Info CSI 000000bd [SR] Beginning Verify and Repair transaction
2009-08-14 11:33:21, Info CSI 000000bf [SR] Verify complete
2009-08-14 11:33:21, Info CSI 000000c0 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:33:21, Info CSI 000000c1 [SR] Beginning Verify and Repair transaction
2009-08-14 11:33:30, Info CSI 000000c3 [SR] Verify complete
2009-08-14 11:33:30, Info CSI 000000c4 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:33:30, Info CSI 000000c5 [SR] Beginning Verify and Repair transaction
2009-08-14 11:33:37, Info CSI 000000c9 [SR] Verify complete
2009-08-14 11:33:38, Info CSI 000000ca [SR] Verifying 100 (0x00000064) components
2009-08-14 11:33:38, Info CSI 000000cb [SR] Beginning Verify and Repair transaction
2009-08-14 11:33:45, Info CSI 000000cd [SR] Verify complete
2009-08-14 11:33:46, Info CSI 000000ce [SR] Verifying 100 (0x00000064) components
2009-08-14 11:33:46, Info CSI 000000cf [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:01, Info CSI 000000d1 [SR] Verify complete
2009-08-14 11:34:01, Info CSI 000000d2 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:01, Info CSI 000000d3 [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:08, Info CSI 000000d5 [SR] Verify complete
2009-08-14 11:34:09, Info CSI 000000d6 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:09, Info CSI 000000d7 [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:11, Info CSI 000000d9 [SR] Verify complete
2009-08-14 11:34:11, Info CSI 000000da [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:11, Info CSI 000000db [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:13, Info CSI 000000dd [SR] Verify complete
2009-08-14 11:34:14, Info CSI 000000de [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:14, Info CSI 000000df [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:22, Info CSI 000000f8 [SR] Verify complete
2009-08-14 11:34:22, Info CSI 000000f9 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:22, Info CSI 000000fa [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:26, Info CSI 00000101 [SR] Verify complete
2009-08-14 11:34:27, Info CSI 00000102 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:27, Info CSI 00000103 [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:28, Info CSI 00000105 [SR] Verify complete
2009-08-14 11:34:29, Info CSI 00000106 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:29, Info CSI 00000107 [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:33, Info CSI 00000109 [SR] Verify complete
2009-08-14 11:34:33, Info CSI 0000010a [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:33, Info CSI 0000010b [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:38, Info CSI 0000010d [SR] Verify complete
2009-08-14 11:34:38, Info CSI 0000010e [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:38, Info CSI 0000010f [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:47, Info CSI 00000111 [SR] Verify complete
2009-08-14 11:34:47, Info CSI 00000112 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:47, Info CSI 00000113 [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:49, Info CSI 00000115 [SR] Verify complete
2009-08-14 11:34:50, Info CSI 00000116 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:50, Info CSI 00000117 [SR] Beginning Verify and Repair transaction
2009-08-14 11:34:56, Info CSI 00000119 [SR] Verify complete
2009-08-14 11:34:56, Info CSI 0000011a [SR] Verifying 100 (0x00000064) components
2009-08-14 11:34:56, Info CSI 0000011b [SR] Beginning Verify and Repair transaction
2009-08-14 11:35:00, Info CSI 0000011d [SR] Verify complete
2009-08-14 11:35:00, Info CSI 0000011e [SR] Verifying 100 (0x00000064) components
2009-08-14 11:35:00, Info CSI 0000011f [SR] Beginning Verify and Repair transaction
2009-08-14 11:35:05, Info CSI 00000121 [SR] Verify complete
2009-08-14 11:35:05, Info CSI 00000122 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:35:05, Info CSI 00000123 [SR] Beginning Verify and Repair transaction
2009-08-14 11:35:15, Info CSI 00000141 [SR] Verify complete
2009-08-14 11:35:16, Info CSI 00000142 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:35:16, Info CSI 00000143 [SR] Beginning Verify and Repair transaction
2009-08-14 11:35:27, Info CSI 0000014c [SR] Verify complete
2009-08-14 11:35:27, Info CSI 0000014d [SR] Verifying 100 (0x00000064) components
2009-08-14 11:35:27, Info CSI 0000014e [SR] Beginning Verify and Repair transaction
2009-08-14 11:35:51, Info CSI 00000150 [SR] Verify complete
2009-08-14 11:35:51, Info CSI 00000151 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:35:51, Info CSI 00000152 [SR] Beginning Verify and Repair transaction
2009-08-14 11:36:04, Info CSI 00000154 [SR] Verify complete
2009-08-14 11:36:05, Info CSI 00000155 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:36:05, Info CSI 00000156 [SR] Beginning Verify and Repair transaction
2009-08-14 11:36:12, Info CSI 00000158 [SR] Verify complete
2009-08-14 11:36:13, Info CSI 00000159 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:36:13, Info CSI 0000015a [SR] Beginning Verify and Repair transaction
2009-08-14 11:36:20, Info CSI 0000015c [SR] Verify complete
2009-08-14 11:36:20, Info CSI 0000015d [SR] Verifying 100 (0x00000064) components
2009-08-14 11:36:20, Info CSI 0000015e [SR] Beginning Verify and Repair transaction
2009-08-14 11:36:24, Info CSI 00000160 [SR] Verify complete
2009-08-14 11:36:24, Info CSI 00000161 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:36:24, Info CSI 00000162 [SR] Beginning Verify and Repair transaction
2009-08-14 11:36:29, Info CSI 00000165 [SR] Verify complete
2009-08-14 11:36:29, Info CSI 00000166 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:36:29, Info CSI 00000167 [SR] Beginning Verify and Repair transaction
2009-08-14 11:36:45, Info CSI 00000169 [SR] Verify complete
2009-08-14 11:36:45, Info CSI 0000016a [SR] Verifying 100 (0x00000064) components
2009-08-14 11:36:45, Info CSI 0000016b [SR] Beginning Verify and Repair transaction
2009-08-14 11:36:53, Info CSI 0000016d [SR] Verify complete
2009-08-14 11:36:53, Info CSI 0000016e [SR] Verifying 100 (0x00000064) components
2009-08-14 11:36:53, Info CSI 0000016f [SR] Beginning Verify and Repair transaction
2009-08-14 11:37:02, Info CSI 00000171 [SR] Verify complete
2009-08-14 11:37:02, Info CSI 00000172 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:37:02, Info CSI 00000173 [SR] Beginning Verify and Repair transaction
2009-08-14 11:37:07, Info CSI 00000175 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2009-08-14 11:37:11, Info CSI 00000177 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2009-08-14 11:37:11, Info CSI 0000017a [SR] Could not reproject corrupted file [ml:520{260},l:72{36}]"\??\C:\Program Files\Windows Sidebar"\[l:24{12}]"settings.ini"; source file in store is also corrupted
2009-08-14 11:37:12, Info CSI 0000017c [SR] Verify complete
2009-08-14 11:37:13, Info CSI 0000017d [SR] Verifying 100 (0x00000064) components
2009-08-14 11:37:13, Info CSI 0000017e [SR] Beginning Verify and Repair transaction
2009-08-14 11:37:18, Info CSI 00000180 [SR] Verify complete
2009-08-14 11:37:19, Info CSI 00000181 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:37:19, Info CSI 00000182 [SR] Beginning Verify and Repair transaction
2009-08-14 11:37:27, Info CSI 00000184 [SR] Verify complete
2009-08-14 11:37:27, Info CSI 00000185 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:37:27, Info CSI 00000186 [SR] Beginning Verify and Repair transaction
2009-08-14 11:37:40, Info CSI 00000189 [SR] Verify complete
2009-08-14 11:37:41, Info CSI 0000018a [SR] Verifying 100 (0x00000064) components
2009-08-14 11:37:41, Info CSI 0000018b [SR] Beginning Verify and Repair transaction
2009-08-14 11:37:46, Info CSI 0000018d [SR] Verify complete
2009-08-14 11:37:46, Info CSI 0000018e [SR] Verifying 100 (0x00000064) components
2009-08-14 11:37:46, Info CSI 0000018f [SR] Beginning Verify and Repair transaction
2009-08-14 11:37:53, Info CSI 00000191 [SR] Verify complete
2009-08-14 11:37:53, Info CSI 00000192 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:37:53, Info CSI 00000193 [SR] Beginning Verify and Repair transaction
2009-08-14 11:37:59, Info CSI 00000195 [SR] Verify complete
2009-08-14 11:37:59, Info CSI 00000196 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:37:59, Info CSI 00000197 [SR] Beginning Verify and Repair transaction
2009-08-14 11:38:07, Info CSI 00000199 [SR] Verify complete
2009-08-14 11:38:07, Info CSI 0000019a [SR] Verifying 100 (0x00000064) components
2009-08-14 11:38:07, Info CSI 0000019b [SR] Beginning Verify and Repair transaction
2009-08-14 11:38:15, Info CSI 0000019d [SR] Verify complete
2009-08-14 11:38:16, Info CSI 0000019e [SR] Verifying 100 (0x00000064) components
2009-08-14 11:38:16, Info CSI 0000019f [SR] Beginning Verify and Repair transaction
2009-08-14 11:38:19, Info CSI 000001a1 [SR] Verify complete
2009-08-14 11:38:19, Info CSI 000001a2 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:38:19, Info CSI 000001a3 [SR] Beginning Verify and Repair transaction
2009-08-14 11:38:25, Info CSI 000001a5 [SR] Verify complete
2009-08-14 11:38:25, Info CSI 000001a6 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:38:25, Info CSI 000001a7 [SR] Beginning Verify and Repair transaction
2009-08-14 11:38:29, Info CSI 000001a9 [SR] Verify complete
2009-08-14 11:38:30, Info CSI 000001aa [SR] Verifying 100 (0x00000064) components
2009-08-14 11:38:30, Info CSI 000001ab [SR] Beginning Verify and Repair transaction
2009-08-14 11:38:34, Info CSI 000001ad [SR] Verify complete
2009-08-14 11:38:34, Info CSI 000001ae [SR] Verifying 100 (0x00000064) components
2009-08-14 11:38:34, Info CSI 000001af [SR] Beginning Verify and Repair transaction
2009-08-14 11:38:43, Info CSI 000001b1 [SR] Verify complete
2009-08-14 11:38:43, Info CSI 000001b2 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:38:43, Info CSI 000001b3 [SR] Beginning Verify and Repair transaction
2009-08-14 11:38:59, Info CSI 000001b5 [SR] Verify complete
2009-08-14 11:39:00, Info CSI 000001b6 [SR] Verifying 100 (0x00000064) components
2009-08-14 11:39:00, Info CSI 000001b7 [SR] Beginning Verify and Repair transaction
2009-08-14 11:39:04, Info CSI 000001b9 [SR] Verify complete
2009-08-14 11:39:04, Info CSI 000001ba [SR] Verifying 100 (0x00000064) components
2009-08-14 11:39:04, Info CSI 000001bb [SR] Beginning Verify and Repair transaction
2009-08-14 11:39:11, Info CSI 000001bd [SR] Verify complete
2009-08-14 11:39:11, Info CSI 000001be [SR] Verifying 42 (0x0000002a) components
2009-08-14 11:39:11, Info CSI 000001bf [SR] Beginning Verify and Repair transaction
2009-08-14 11:39:13, Info CSI 000001c1 [SR] Verify complete
2009-08-14 11:39:13, Info CSI 000001c2 [SR] Repairing 1 components
2009-08-14 11:39:13, Info CSI 000001c3 [SR] Beginning Verify and Repair transaction
2009-08-14 11:39:13, Info CSI 000001c5 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2009-08-14 11:39:13, Info CSI 000001c7 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2009-08-14 11:39:13, Info CSI 000001ca [SR] Could not reproject corrupted file [ml:520{260},l:72{36}]"\??\C:\Program Files\Windows Sidebar"\[l:24{12}]"settings.ini"; source file in store is also corrupted
2009-08-14 11:39:13, Info CSI 000001cc [SR] Repair complete
2009-08-14 11:39:13, Info CSI 000001cd [SR] Committing transaction
2009-08-14 11:39:13, Info CSI 000001d1 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired




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