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IE8 is closing on me


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#1 milz45

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Posted 13 August 2009 - 02:22 PM

So, my computer was stricken with virut. So to make a long story short I had to reformat. For all the gory details see (http://www.bleepingcomputer.com/forums/topic242301.html).

I used the HP recovery disks and reinstalled. I also upgraded to IE8. Things appear fine with my computer except that IE closes on me quite often with a warning that IE has encounted an error and will have to shut down (even though it doesn't always shutdown) and it asked me if I want to send the info to MS. If I click details on the error I get the following or something similar ...

AppName: iexplore.exe AppVer: 8.0.6001.18702 ModName: pkr.dll
ModVer: 4.0.0.57415 Offset: 0000fc90

Any idea what this is or how to fix it?

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#2 milz45

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Posted 16 August 2009 - 09:07 AM

Hello? Can anyone help me on this one?
Thanks in advance

#3 DaChew

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Posted 18 August 2009 - 06:33 AM

I am seeing a lot of problems with IE8 and older computers, even conflicts with older drivers?

Let's check your drivers first, I just did clean install of XP, I used the standalone offline installer for IE 7, since i didn't feel IE 8 might be as stable.

What's the make and model number of your HP?

http://www.bleepingcomputer.com/forums/topic242301-75.html
Chewy

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#4 Bambo

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Posted 19 August 2009 - 02:53 AM

In IE8 look in tools menu, manage add-on - find out where that pkr.dll belong. Update could be available to fix problems. If you google pkr.dll it could belong to more than one thing. pcguard, rogers, verizon something pop blocker. Could be part of hp-junk not 100% comptiable with IE8.

After killdisk and reinstall you and AVG "cleaned" up a terminator.exe in hp/bin folder and was told it was probably a false positive. Google says AVG already took care of that in 2003 http://www.velocityreviews.com/forums/t185...ible-virus.html but harmless and perhaps worlds oldest FP. "Backweb" HP feature. Does not seem connected but who knows. Well, search hd for pkr.dll if it does not seem to be part of add-on. If it is disable and look in add/remove, uninstall.

#5 milz45

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Posted 19 August 2009 - 07:21 PM

DaChew, it's an HP Pavilion 774y.

Bambo, I did a google search on pkr.dll. Looking at a list of software where it's used on file.net, it's used in one of my add-on's, Zero-Knowledge Systems Inc. I have 2 add-on's from Zero-Knowledge listed, PopKill Class and ZKBho Class. Did a quick look at Zero-Knowledge and it looks like they create encryption software. I didn't knowingly install this stuff. Can I just uninstall it or are those add-ons necessary? Also, file.net took me to a 'free' RegistryBooster utility to scan my computer (http://www.liutilities.com/products/campaigns/affiliate/cb/offer/fileneuber/rb/1/). Is that a legit utility? Would that help resolve this issue? Or would that just dump adware/spyware on my computer? I think I probably know the answer to that one.

Thank you!!

#6 DaChew

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Posted 19 August 2009 - 07:57 PM

That's an old xp sp1 computer, if you even suspect anything is still lingering from the HP software don't hesitate to kill it. The only updates i found for those computers were software related and some of them were for the adware HP installs.

:thumbsup:
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#7 Bambo

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Posted 19 August 2009 - 08:49 PM

I would not use boosting tools, they are at best unnecessary. Uniblue right? Well may be legit but should not be ;) They have more goodies like making sure you use latest drivers and what not. They play on peoples lack on know-how/experience, lust for tweaking and easy solutions that is all. No offense and Ive done worse things myself. At least dont pay up for such tools. If you want to tinker with engine then do it with free tools like from Sysinternals http://technet.microsoft.com/en-us/sysinternals/default.aspx or Nirsoft http://nirsoft.net/ besides Windows itself.

Nice with the Zero hint since that was what I found here http://www.systemlookup.com/CLSID/32565-pkR_dll.html it is ok but obviously not tuned in to IE8. Uninstall and it should work again. I tried to look at your logs in other thread but could not find any reference to pkr.dll/Zero, so you have cleaned it out before. Now all HP extras are back so go through add/remove and boost computer that way.

Edited by Bambo, 19 August 2009 - 08:51 PM.





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