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advanced virus remover screen appeared please help


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#1 helpneeded12

helpneeded12

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Posted 13 August 2009 - 09:35 AM

I had a screen that popped up that said it was Advanced Virus remover and that my computer was infected and I needed to do a scan immediately. Well I ran my Mcafee and it didnt find anything. This was 2 days ago. I added Malwarebytes and ran it that did find some files and quarantined them. I will get a screen every once in awhile that goes blue and says that the windows had to shut down to prevent damage. I try to go into the internet and it will redirect me to links that I am not trying to connect to. I just updated my Mcafee with the new updates released after 10:00p.m. last night and it did find one file called NTSOKRNL-HOOk and the file type was a rootkit that it deleted. Any help would be greatly appreciated.

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#2 Budapest

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Posted 13 August 2009 - 05:32 PM

Run another quick-scan with Malwarebytes and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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