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Appear to Have Trojan or TrojanS- Malware Bytes Won't Remove


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#1 ryanck007

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Posted 13 August 2009 - 12:04 AM

I have picked up some Malware/Trojan. AVG alerted with several "trojan" warnings-rootkit, injector, and backdoor at different times, which decreased in frequency after running Malware bytes. MBAM tries to clean, but fails to delete on reboot. Would appreciate some help on what to do/try next!
Thanks in advance.

I have pasted the latest MBAM log below if this helps:

Malwarebytes' Anti-Malware 1.40
Database version: 2615
Windows 5.1.2600 Service Pack 2

8/12/2009 11:57:30 PM
mbam-log-2009-08-12 (23-57-30).txt

Scan type: Quick Scan
Objects scanned: 95920
Time elapsed: 9 minute(s), 16 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
C:\WINDOWS\9129837.exe (Trojan.Agent) -> Failed to unload process.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ttool (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Compaq_Owner\Application Data\wiaserva.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\wpv621250008288.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\wpv771250047226.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\9129837.exe (Trojan.Agent) -> Delete on reboot.

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#2 Budapest

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Posted 13 August 2009 - 12:51 AM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive.
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check only the Files box: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 ryanck007

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Posted 13 August 2009 - 06:24 AM

Thanks for the quick response, Budapest.

Here is the report from RootRepeal:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/13 06:11
Program Version: Version 1.3.3.0
Windows Version: Windows XP SP2
==================================================

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\windows\internet logs\backup.rdb
Status: Size mismatch (API: 2593792, Raw: 2592256)

==EOF==

#4 Budapest

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Posted 13 August 2009 - 04:15 PM

That didn't find much. Let's try something else.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 ryanck007

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Posted 14 August 2009 - 06:28 AM

Here is the SAS log:


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/14/2009 at 01:39 AM

Application Version : 4.27.1002

Core Rules Database Version : 4056
Trace Rules Database Version: 1996

Scan type : Complete Scan
Total Scan Time : 01:40:46

Memory items scanned : 245
Memory threats detected : 0
Registry items scanned : 5952
Registry threats detected : 9
File items scanned : 79984
File threats detected : 1

Trojan.Downloader-Gen/Win
[ttool] C:\WINDOWS\9129837.EXE
C:\WINDOWS\9129837.EXE

Trojan.Unclassified/BraviaX
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run#braviax
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Run#braviax

Rogue.Component/Trace
HKLM\Software\Microsoft\AC6FCAD8
HKLM\Software\Microsoft\AC6FCAD8#ac6fcad8
HKLM\Software\Microsoft\AC6FCAD8#Version
HKLM\Software\Microsoft\AC6FCAD8#ac6f6758
HKLM\Software\Microsoft\AC6FCAD8#ac6f0ebd
HKU\S-1-5-21-1350847253-2345713558-1120707816-1009\Software\Microsoft\FIAS4018

#6 Budapest

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Posted 14 August 2009 - 06:40 AM

Run another scan with Malwarebytes and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 ryanck007

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Posted 14 August 2009 - 04:00 PM

Here is the new log from MBAM:


Malwarebytes' Anti-Malware 1.40
Database version: 2626
Windows 5.1.2600 Service Pack 2

8/14/2009 3:47:48 PM
mbam-log-2009-08-14 (15-47-48).txt

Scan type: Quick Scan
Objects scanned: 91374
Time elapsed: 6 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Compaq_Owner\Application Data\wiaserva.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\Startup\ikowin32.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

#8 Budapest

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Posted 14 August 2009 - 04:02 PM

How's your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 ryanck007

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Posted 14 August 2009 - 04:05 PM

Seems to be running fine- AVG has not given me a virus warning in the last day or so either.

#10 Budapest

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Posted 14 August 2009 - 04:14 PM

If you’re clean, you should create a new Restore Point to prevent possible re-infection from an old one.

Go Start > Programs > Accessories > System Tools and click System Restore. Choose the radio button marked Create a Restore Point on the first screen then click Next. Give the Restore Point a name and then click Create. Then use Disk Cleanup to remove all but the most recently created Restore Point. Go Start > Run and type: "Cleanmgr" (without the quotes). Click Ok > More Options tab > Clean Up in the System Restore section to remove all previous restore points except the newly created one.

Also, go Start > Control Panel and double-click Add or Remove Programs. Post back and report any Java entries that you have.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 ryanck007

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Posted 14 August 2009 - 04:45 PM

Running Java 6 Update 11

#12 Budapest

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Posted 14 August 2009 - 04:58 PM

That Java is out of date. You should remove it and then get the latest from here:

http://www.java.com/en/download/index.jsp
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#13 ryanck007

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Posted 16 August 2009 - 11:22 AM

Updated the java. Still looking clean.
Thanks for all of your assistance, Budapest.




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