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Windows boot manager; Windows failed to start


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#1 carissa_lee_

carissa_lee_

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Posted 12 August 2009 - 11:49 PM

I apologize for the length.

A friends computer is having issues so I told him I would look at it. I've never used a computer with Vista, so I'm kind of lost. You guys have always been very helpful in the past, so that's why I'm here. The computer is a Dell Inspiron 1525 running Windows Vista Home Premium 32bit. I don't know anything about the history or installed programs in this computer.

On startup, it went directly to a black screen showing this message:
"Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disk and restart your computer
2. Choose your language settings and the click "Next"
3. Click Repair your computer
File: \Boot\BCD
Status: 0xc000014c
Info: An error occurred while attempting to read the boot configuration data."


I did so, and was able to access the Startup Repair. Here is the results from the first scan:
"Startup repair cannot repair this computer automatically
Windows is checking for a solution to the problem"
I clicked to view the details, and this is what it said:
"DIAGNOSIS AND REPAIR DETAILS:
Numer of repair attempts:2
SESSION DETAILS:
System Disk = \device\harddisk0
Windows Directory = c:\windows
AutoChk Run = 0
Number of Root Causes = 1
TEST PERFORMED:
Name: Check for Updates
Result: Completed successfully. Error code = 0x0
Time taken = 31 ms
TEST PERFORMED:
Name: System Disk Test
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
TEST PERFORMED:
Name: Disk Metadata Test
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms
TEST PERFORMED:
Name: Target OS Test
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
TEST PERFORMED:
Name: Volume Content Check
Result: Completed successfully. Error code = 0x0
Time taken = 234 ms
TEST PERFORMED:
Name: Boot Manager Diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
TEST PERFORMED:
Name: System Boot Log Diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
TEST PERFORMED:
Name: Event Log Diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 109 ms
TEST PERFORMED:
Name: Internal State Check
Result: Completed successfully. Error code = 0x0
Time taken = 31 ms
ROOT CAUSE FOUND:
Registry is corrupt.
SESSION DETAILS:
System Disk = \device\harddisk0
Windows Directory = c:\windows
AutoChk Run = 0
Number of Root Causes = 1
TEST PERFORMED:
Name: Check for Updates
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
TEST PERFORMED:
Name: System Disk Test
Time taken = 15 ms
TEST PERFORMED:
Name: Disk Failure Diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 172 ms
TEST PERFORMED:
Name: Disk Metadata Test
Result: Completed successfully. Error code = 0x0
Time taken = 31 ms
TEST PERFORMED:
Name: Target OS Test
Result: Completed successfully. Error code = 0x0
Time taken = 31 ms
TEST PERFORMED:
Name: Volume Content Check
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
TEST PERFORMED:
Name: Boot Manager Diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
TEST PERFORMED:
Name: System Boot Log Diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
TEST PERFORMED:
Name: Event Log Diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
TEST PERFORMED:
Name: Internal State Check
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
TEST PERFORMED:
Name: Boot Status Test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
TEST PERFORMED:
Name: Setup State Check
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
TEST PERFORMED:
Name: Registry Hives Test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
ROOT CAUSE FOUND:
Registry is corrupt
Repair actioin: System Restore
Result:Failed. Error code = 0x57
Time taken = 13619 ms
Error code = 0x490
0 ms
Repair action: Registry roll back
Result: Completed successfully. Error code = 0x0
Time taken = 12854 ms"



After that, I turned it off by accident (the battery on this laptop was dead and the charger fell out, so it turned off).
On restart, I was able to start in Safe Mode.
From there, the Windows Vista disk started loading, and I was able to begin reloading Windows Vista. In the middle of the installation, it was cancelled, and a pop up gave me this message:
"Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070570"

Back at the Vista install screen...
Repair your computer > Operating system - Windows vista, partition size 101872MB, location (c:) OS
Choose a recovery tool > Startup Repair
Began Startup Repair again, and this is what it tells me this time:
"Windows cannot repair this computer automatically"
Diagnosis and repair details:
"SESSION DETAILS:
System Disk = \device\harddisk0
Windows Directory = c:\windows
AutoChk Run = 0
Number of Root Causes = 1
TEST PERFORMED:
Name: Check for Updates
Result: Completed successfully. Error code = 0x0
TEST PERFORMED:
Name: System Disk Test
Result: Completed successfully. Error code = 0x0
TEST PERFORMED:
Name: Disk Failure Diagnosis
Result: Completed successfully. Error code = 0x0
TEST PERFORMED:
Name: Disk Metadata Test
Result: Completed successfully. Error code = 0x0
TEST PERFORMED:
Name: Target OS Test
Result: Completed successfully. Error code = 0x0
ROOT CAUSE FOUND: Boot configuration is corrupt.
Repair action: Partition table repair
Result: Failed. Error code = 0x490
Time taken = 982ms""




I also tried running the Windows Memory Diagnostic Tool, and this is what it told me:
Status: Hardware problems were detected. to identify and repair these problems, you will need to contact the computer manufacturer.
Startup Repair ran automatically once the memory tool was finished.
"Startup Repair cannot repair this computer automatically" > Send information about this problem
View problem details:
"Problem Signature:
Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.600.16386.0.0.0.0
Problem Signature 03: 0
Problem Signature 04: 65537
Problem Signature 05: unknown
Problem Signature 06: CorruptBootConfigData
Problem Signature 07: 0
Problem Signature 08: 1
Problem Signature 09: FixPartitionTable
Problem Signature 10: 1168
OS Version: 6.0.600.2.0.0.256.1
Locale ID: 1033"

Diagnostic & Repair details:
Tests: Check for updates; System disk test; Disk failure diagnosis; Disk metadata test; Target OS test
All completed successfully, Error code 0x0
Root cause found: Boot configuration is corrupt.
Repair action: Partition Table Repair
Result: Failed. Error code = 0x490
Time taken = 13011 ms


Before, when I would start the computer, I would get the error message telling me to insert the Vista disk. Now, when I restart the computer and don't hit F8 for Advanced Startup, it gives me a blue screen with a message in the upper left-hand corner that says this:
"STOP: d0000144 Unknown Hard Error
Unknown Hard Error"



I'm pretty much at a loss now. I'm more than willing to answer any and all questions that may be necessary to help with this. I tried searching "boot configuration corrupt" on here first, but I didn't come up with any previous threads.

Thanks in advance for any and all help.

Edited by carissa_lee_, 13 August 2009 - 12:00 AM.


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#2 garmanma

garmanma

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Posted 13 August 2009 - 01:52 PM

ROOT CAUSE FOUND: Boot configuration is corrupt.
Repair action: Partition table repair


I would suspect a bad hard drive
Go to the support site of your hard drive's manufacturer and download their diagnostic tool and run it
Mark
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