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Just downloaded Ad-Aware free and computer freaked out just after


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4 replies to this topic

#1 navyreb

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Posted 12 August 2009 - 04:56 PM

I just downloaded ad-aware free and my computer started to restart itself for some reason, but the restart kind of froze off so I turned it off manually. Now, when I turn the computer on, it asks me how I want to boot, then a dell logo comes up, then a little loading bar for windows appears, but after that it's just a black screen with the mouse icon. I'm on my laptop right now. My mom has been planning an event and some of the info is on there and she is going to freak out when she finds out in about fifteen minutes! Please help! Oh and internet explorer and windows defender were running when it all happened. Defender was doing a full system scan.

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#2 quietman7

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Posted 13 August 2009 - 07:57 AM

Have you tried using Last Known Good Configuration or System Restore from a command prompt in Safe Mode to return to a previous state before your problems began?
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#3 navyreb

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Posted 15 August 2009 - 09:26 AM

Have you tried using Last Known Good Configuration or System Restore from a command prompt in Safe Mode to return to a previous state before your problems began?


Yeah, I did last known good and all is well. Thanks

#4 quietman7

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Posted 15 August 2009 - 03:56 PM

:thumbsup:
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#5 Moby Purple

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Posted 15 August 2009 - 04:41 PM

I have heard some bad reports on the newest Ad-Aware, used to be a top-notch program, but not anymore in my opinion. MalwareBytes and SuperAntiSpyware are very good. Remember to only run one anti-spyware program in real-time, otherwise conflicts could result.




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