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Infected with Google redirect virus


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2 replies to this topic

#1 201liberator

201liberator

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  • Local time:08:10 AM

Posted 12 August 2009 - 04:43 PM

Any searches I perform using a search engine will give me results, but if I try to click on a result it takes me to a different page with advertising. I have tried numerous programs to remove this virus without any success, including MBAM, Spybot, and McAfee.


DDS (Ver_09-07-30.01) - NTFSx86
Run by Dennis at 17:15:46.67 on Wed 08/12/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.495.70 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\TapeWare\TWWINSDR.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dennis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
mWinlogon: userinit=c:\windows\system32\userinit.exe,c:\windows\system32\drivers\smss.exe
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: ICQSys (IE PlugIn): {f54af7de-6038-4026-8433-cc30e3f17212} - c:\windows\system32\dddesot.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar3.dll
TB: PCLaw Web Timer: {0e1230f8-ea50-42a9-983c-d22abc2eed4b} - c:\progra~1\acg\pclaw32\plietool.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd.exe"
mRun: [DVDTray] c:\program files\hp dvd\umbrella\DVDTray.exe
mRun: [DVDBitSet] c:\program files\hp dvd\umbrella\DVDBitSet.exe /NOUI
mRun: [LGODDFU] "c:\program files\lg_fwupdate\fwupdate.exe" blrun
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SecurDisc] c:\program files\nero\nero 7\incd\NBHGui.exe
mRun: [InCD] c:\program files\nero\nero 7\incd\InCD.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
IE: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSYYYYYYYYUS
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
IE: {91d9cee5-3906-40f7-b51a-9b013b59c826} - {836ece4e-a83a-404a-9433-6b15a66cb0fc} - c:\progra~1\acg\pclaw32\plietool.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {9d2169e0-0775-4080-9b4e-90fce9945b4a} - {2741ca04-5b65-4b10-afc0-4e8387fe6bde} - c:\progra~1\acg\pclaw32\plietool.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: bankofamerica.com\www
Trusted Zone: turbotax.com
Trusted Zone: westlaw.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://sdlc-esd.sun.com/ESD40/JSCDL/jre/6u5-b19/jinstall-6u5-windows-i586-jc.cab?AuthParam=1210957115_770cc8d1d0adc6f7a6f2cbcf543a6d36&GroupName=JSC&BHost=javadl.sun.com&FilePath=/ESD40/JSCDL/jre/6u5-b19/jinstall-6u5-windows-i586-jc.cab&File=jinstall-6u5-windows-i586-jc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38194.4420601852
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://attewc.webex.com/client/v_mywebex-pso-attewc-test/event/ieatgpc.cab
DPF: {FC01E8B2-B5A6-4660-BD9A-C01B59330DD9} - hxxp://www.vdrv.com/demo/vidrev.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxsrvc.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-13 214024]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-8-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-8-5 74480]
R2 MLPTDR_Q;MLPTDR_Q;c:\windows\system32\MLPTDR_Q.SYS [2003-7-23 18848]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-6-30 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-6-30 35272]
R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-6-30 34248]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-6-30 40552]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-8-5 7408]
S2 ihzcvesvoowv;ihzcvesvoowv;\??\c:\windows\system32\drivers\dfdblvtcz.sys --> c:\windows\system32\drivers\dfdblvtcz.sys [?]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-8-6 38528]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-1-25 42000]
S3 qic157;qic157;c:\windows\system32\drivers\qic157.sys [2004-7-23 6016]
S3 stidexp;stidexp;c:\windows\system32\drivers\stidexp.sys [2004-7-23 5504]

=============== Created Last 30 ================

2009-08-12 16:36 40,960 ac------ c:\windows\system32\dllcache\trialoc.dll
2009-08-12 16:36 20,480 ac------ c:\windows\system32\dllcache\inetwiz.exe
2009-08-12 16:36 16,384 ac------ c:\windows\system32\dllcache\isignup.exe
2009-08-12 16:36 73,728 ac------ c:\windows\system32\dllcache\icwtutor.exe
2009-08-12 16:36 61,440 ac------ c:\windows\system32\dllcache\icwres.dll
2009-08-12 16:36 49,152 ac------ c:\windows\system32\dllcache\icwutil.dll
2009-08-12 16:36 24,576 ac------ c:\windows\system32\dllcache\icwrmind.exe
2009-08-12 16:36 214,528 ac------ c:\windows\system32\dllcache\icwconn1.exe
2009-08-12 16:36 172,032 ac------ c:\windows\system32\dllcache\icwhelp.dll
2009-08-12 16:36 86,016 ac------ c:\windows\system32\dllcache\icwconn2.exe
2009-08-12 16:36 61,440 ac------ c:\windows\system32\dllcache\icwconn.dll
2009-08-12 16:36 32,768 ac------ c:\windows\system32\dllcache\icwdl.dll
2009-08-12 16:35 638,816 ac------ c:\windows\system32\dllcache\iexplore.exe
2009-08-12 16:35 18,432 ac------ c:\windows\system32\dllcache\iedw.exe
2009-08-12 16:35 68,608 ac------ c:\windows\system32\dllcache\hmmapi.dll
2009-08-12 15:54 <DIR> --d----- C:\dat-5707
2009-08-12 15:53 64,190,160 a------- C:\dat-5707.zip
2009-08-12 15:38 91 a------- c:\windows\system32\SKYNETgrplvyxr.dat
2009-08-12 14:40 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-08-12 14:40 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-12 14:40 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll
2009-08-12 12:50 26,171,928 a------- C:\sdsetup.exe
2009-08-11 12:47 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-11 12:44 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-11 12:44 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-11 12:44 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-11 12:44 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-11 12:44 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-11 12:44 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-11 12:44 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-11 12:44 <DIR> --d----- C:\dea5664b0a05e8816eed8c163ca368
2009-08-11 12:41 <DIR> --d----- c:\windows\SxsCaPendDel
2009-08-11 12:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-08-11 12:14 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-08-11 12:14 <DIR> --d----- c:\docume~1\dennis\applic~1\SUPERAntiSpyware.com
2009-08-11 12:13 <DIR> --d----- C:\244c245649f021d56b83eb5f11
2009-08-11 12:10 213,024 a------- c:\windows\system32\drivers\str.sys
2009-08-11 11:47 61,440 a------- c:\windows\system32\drivers\zdufpjba.sys
2009-08-10 14:54 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-08-10 12:56 6,881,824 a------- C:\SUPERAntiSpyware.exe
2009-08-10 12:14 <DIR> --d----- C:\e089a8afa68ae8326f
2009-08-10 12:14 <DIR> --d----- C:\e50356fbf38599ae209f0522b607
2009-08-10 11:28 19,968 a------- c:\windows\system32\SKYNETevxktkai.dll
2009-08-08 21:03 289 a------- C:\Shortcut (2) to 320254-000 ©.lnk
2009-08-08 21:03 289 a------- C:\Shortcut to 320254-000 ©.lnk
2009-08-07 14:38 102,664 a------- c:\windows\system32\drivers\tmcomm.sys
2009-08-07 14:37 <DIR> --d----- c:\documents and settings\dennis\.housecall6.6
2009-08-07 14:20 <DIR> --d----- C:\48b4adb53ef6eb00f4
2009-08-06 17:00 8,550 a------- c:\windows\system32\wispex.html
2009-08-06 17:00 <DIR> a-d----- c:\windows\system32\images
2009-08-06 16:40 <DIR> --d----- c:\docume~1\dennis\applic~1\Malwarebytes
2009-08-06 16:40 38,528 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-06 16:40 17,200 a------- c:\windows\system32\drivers\mbam.sys
2009-08-06 16:40 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-06 16:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-06 16:27 4 a------- c:\windows\system32\bincd32.dat
2009-08-05 05:01 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll
2009-07-30 21:29 30 a------- c:\windows\system32\sonhelp.htm
2009-07-30 19:49 1,382 a------- c:\windows\system32\onhelp.htm
2009-07-30 19:36 36 a------- c:\windows\system32\sysnet.dat
2009-07-30 19:36 9 a------- c:\windows\system32\bennuar.old
2009-07-30 19:36 64 a------- c:\windows\ppp4.dat
2009-07-30 19:36 1 a------- c:\windows\ppp3.dat
2009-07-23 11:04 9,021,376 a------- C:\windows-kb890830-v2.12.exe
2009-07-20 13:26 338,239 a------- c:\windows\system32\SKYNETijrucqty.dat
2009-07-17 15:01 58,880 -c------ c:\windows\system32\dllcache\atl.dll
2009-07-16 19:24 552 a------- c:\windows\system32\d3d8caps.dat
2009-07-16 16:51 16,409,960 a------- C:\spybotsd162.exe
2009-07-16 15:49 0 a------- c:\windows\system32\a99k.bin
2009-07-15 16:02 2 a------- c:\windows\01011201014650120.dat
2009-07-15 15:04 <DIR> --dsh--- c:\documents and settings\dennis\PrivacIE
2009-07-15 14:12 <DIR> --d----- c:\windows\system32\lowsec
2009-07-14 18:52 <DIR> --dsh--- c:\documents and settings\dennis\IECompatCache
2009-07-14 18:48 <DIR> --dsh--- c:\documents and settings\dennis\IETldCache
2009-07-14 18:21 <DIR> --d----- c:\windows\ie8updates
2009-07-14 18:16 <DIR> -cd-h--- c:\windows\ie8
2009-07-14 18:13 2 a------- c:\windows\0101120101465752.dat
2009-07-14 18:13 215 a------- c:\windows\system32\MRT.INI
2009-07-14 18:11 102,912 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-07-14 18:11 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-07-14 18:11 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-07-14 15:12 2 a------- c:\windows\0535251103110107106.xvb
2009-07-14 15:12 1 ----h--- c:\windows\jmmark2.dat
2009-07-14 15:12 2 a------- c:\windows\0101120101465749.dat
2009-07-14 15:12 1 ----h--- c:\windows\b4657.dat
2009-07-14 15:12 2 a------- c:\windows\0101120101465349.dat
2009-07-14 15:12 1 ----h--- c:\windows\bf23567.dat
2009-07-14 14:12 1 a------- c:\windows\934fdfg34fgjf23
2009-07-14 14:12 2 a------- c:\windows\0101120101464849.dat
2009-07-14 14:12 2 a------- c:\windows\010112010146118114.dat

==================== Find3M ====================

2009-08-12 16:40 69,120 a------- c:\windows\system32\drivers\SKYNETkuuoflek.sys
2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 10:08 286,720 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-26 16:39 44,032 -------- c:\windows\system32\SKYNETdapjvona.dll
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-12 08:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 08:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 10:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 02:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2008-05-16 14:05 4,960,221 a------- c:\program files\RivaEncoderSetup.exe
2008-05-16 13:56 1,181,812 a------- c:\program files\free-flv-player.exe
2006-10-09 19:16 284 a------- c:\docume~1\dennis\applic~1\ViewerApp.dat

============= FINISH: 17:19:55.01 ===============

Attached Files



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#2 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
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  • Local time:08:10 AM

Posted 23 August 2009 - 06:34 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 02 September 2009 - 09:52 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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