Posted 12 August 2009 - 01:54 PM
OK, I'm starting from square one again with this. I believe in my panic mode I failed to be as specific as I should have been for assistance in my first post.
My laptop (not sure what version i'm running...that's how little i know about computers) started having the PC Spyware 2010 windows popping up all over the place. I managed to determine that this was spyware, and I took the typical advice to download malwarebytes and run it. Everytime I downloaded it, it would setup and then when I click "scan" it would close....then I would get a message saying I didn't have permission when I tried clicking into it again. I tried uninstalling and reinstalling several times, and even tried changing the extension several times. I was also given private advice on how else to change the files, but it still wasn't working. This has left me back at square one, seeking advice.
I have had something on my computer for years called Spyware Snooper, which runs upon startup. It just detected doubleclick, looksmart and martfinder. I clicked remove infections, but that seems to have no effect.
I appreciate any advice, and I hope this more thorough explanation might give some insight into what I'm dealing with?