Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Volume Licensing Issue with XP Pro in an Enterprise Environment


  • Please log in to reply
5 replies to this topic

#1 DnDer

DnDer

  • Members
  • 646 posts
  • OFFLINE
  •  
  • Local time:12:47 AM

Posted 12 August 2009 - 11:31 AM

I have one volume license of XP Professional, with enough seats for our environment, and I am currently attempting to install it on a computer.

Previously, the drive had been wiped using the "dd" command from a Knoppix distro - we were wiping for compliance and didn't expect to use the drive again - and now Windows is failing to install.

In my possession are two MS discs.

One that is dated from Jan 06, with lime green graphics over a hologram background saying, "Microsoft Windows XP Professional Upgrade with Service Pack 2" which used to do complete installs on old hard drives that we were reformatting - despite deleting partitions in the setup, there were still multiple partitions detected by DBAN or Knoppix - now prompts me that the product is an upgrade disc and will not do an install without detecting Windows previously installed on the computer. This is supposed to be the full version, as I've done complete installs with this disc and our volume license before.

The second disc is a full hologram disc that is labeled as Windows XP Professional that includes SP2. I can get all the way through the install with this machine, but when it asked for a product key, our volume license (which is the only version of XP Pro we should have) is deemed invalid.

These are the only two discs we have or use for Windows installations. The only difference in how these computers were set up was a proper zeroing of the drive via linux versus using the format from the Windows install disc. I don't understand why a full-install disc wouldn't full-install like it has before.

Is there a way to resolve this? Switching discs during this process doesn't seem to trigger the license into operation, or get me past the "is an upgrade product" screen. What would give us the ability to use our licenses again and just get this installed?

BC AdBot (Login to Remove)

 


#2 Eric RBA

Eric RBA

  • Members
  • 252 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:State College, PA
  • Local time:12:47 AM

Posted 12 August 2009 - 11:40 AM

Where did you obtain the second disk that you used, the disk that contains the full install of XP Pro with SP2? I would expect that you should have (or had at one point) the license key that went along with that. Is there a vendor contact that you can call that will offer you assistance with your product license, possibly providing a key for the second disk in order that you can complete that install? If you obtained the volume license legitimately then wouldn't you have a resource to get assistance from?
I would never ask a person to do something that I wouldn't do myself.

#3 DnDer

DnDer
  • Topic Starter

  • Members
  • 646 posts
  • OFFLINE
  •  
  • Local time:12:47 AM

Posted 12 August 2009 - 11:49 AM

I received both discs from my boss. My coworker says that these are the only discs and that the license I have is the only license. Unless I'm missing something, I have tapped the resources available...

#4 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:01:47 AM

Posted 12 August 2009 - 12:21 PM

There should be 2 sets of liscense keys and both disks and keys should be labeled appropriately.

You need the liscense key for the full install
Chewy

No. Try not. Do... or do not. There is no try.

#5 Eric RBA

Eric RBA

  • Members
  • 252 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:State College, PA
  • Local time:12:47 AM

Posted 13 August 2009 - 08:50 AM

Yeah, that's essentially what I was getting at. Either the boss or the seller should have the license key if the software was obtained legitimately.
I would never ask a person to do something that I wouldn't do myself.

#6 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:01:47 AM

Posted 13 August 2009 - 11:34 AM

If another computer has the VLK full installed you could use this program to get the key

http://www.magicaljellybean.com/keyfinder/
Chewy

No. Try not. Do... or do not. There is no try.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users