Posted 11 August 2009 - 06:31 PM
I was watching a video on the internet and my computer restarted. After it restarted I had a blue background with a black box stating that my computer had been infected. I could not get to Task Manager by ctrl-alt-del or start > run > taskmgr and I could not boot into safe mode. I also have a new icon on the desktop for Advanced Virus Removal and it keeps trying to update. I searched the internet (from another computer) and found a post that said that Malwarebytes would remove it so I downloaded it, updated and ran a quick scan. The quick scan found several items and I removed them, restarted, and ran another scan that found 1 item. Removed it and restarted then ran a full scan which was clean. I've used my computer but it was just work-related with no issues but the Advanced Virus Removal is back. Please help. I've tried the Malwarebytes again but I keep getting a message that the application could not be ran because the file is infected.