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"Windows" Anti-Virus Pro and other malware


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9 replies to this topic

#1 Jumping_Elephant

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Posted 11 August 2009 - 06:24 PM

The first thing that happens when I start up my computer, each and every time, is something called "ViewMgr" tells me that it has encountered a problem and must close. Then it proceeds to tell me that it has filled out a crash report and wants to send it to Microsoft, a la Mozilla Firefox crash reports. I usually ignore this.

Then something called Windows Anti-Virus Pro opens, in pop-up form, which is something that I cannot close. I have researched this on other sites and found out that it is malware/"ransomware" and that it is somewhat similar to the Anti-Virus 360 malware.

At a certain point, SpyBot popped up in a new window and told me about the impending threat of Anti-Virus Pro. I tried using SpyBot (which had previously been incapacitated, along with AVG and Ad-Aware) to delete Anti-Virus, but this was in vain. The SpyBot window would not close, either. I retreived the destination of Anti-Virus Pro from the unclosable SpyBot window (it was in Program Files) and proceeded to try to delete it on my own. It wouldn't let me. I then went into the Anti-Virus folder and deleted all the components I could except for antivirus.exe, which I just changed the extension of. After this I was able to eventually delete it, but when I restarted my computer, it came back.

On another website I was recommended to retrieve the latest program from malwarebytes.org and download it. I did that, but it will not open/run. A window comes up each time I click on it which says something about not having enough memory to operate the program. I have somewhere about 8 GB free on my internal hard drive (this is a seperate issue as space is mysteriously vanished from my hard drive) so I don't know why the malwarebytes program won't work unless it's being blocked by other malware.

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#2 Budapest

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Posted 12 August 2009 - 06:30 PM

Rename this file:

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

to this:

winlogon.exe

Then double-click the renamed file and see if it will run.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Jumping_Elephant

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Posted 12 August 2009 - 08:43 PM

Thank you for the reply! However, it won't even let me install the program ("lack of memory" something or other). Any other suggestions?

#4 Budapest

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Posted 12 August 2009 - 09:24 PM

Rename the setup file:

mbam-setup.exe

to this:

winlogon.exe

Then double-click the renamed file and see if it will install.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Jumping_Elephant

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Posted 12 August 2009 - 10:34 PM

Thanks again for the reply. I right clicked the now-renamed winlogon.exe, and although it first didn't work, I right-clicked and then clicked "Run as.."; Then I unchecked the box that said "Protect my computer and data from unauthorized program activity." I now have gotten it to install, but I can't get it to run.

#6 Budapest

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Posted 12 August 2009 - 10:38 PM

Did you rename the mbam.exe file as per my post #2?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Jumping_Elephant

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Posted 13 August 2009 - 04:52 AM

Yes, I did do that... thanks to your suggestion, mawarebytes anti-malware was finally able to install (although I initially had to run it in safe mode)... after that, Ad-Aware, AVG, and SpyBot were all also able to load and perform their functions, which I was grateful for. However, I did have additional questions regarding the SpyBot teatimer and malwarebytes anti-malware specifically, if you care to answer them (your answers have been short, but extremely helpful thus far... just changing the extension on the malwarebytes program, which I would have never figured out on my own, helped me out a great deal)...

My follow-up inquiry regarding the malwarebytes anti-malware program was this: although it's now installed and running (thank you), I have run it several times and each time it comes up with 15 or more infected items (somewhere around there each time). I want to get rid of these for good, not scan repeatedly for them. I don't know if they are reinstalling themselves or what. Any ideas on this would be much appreciated. :thumbsup:

My question regarding the SpyBot teatimer is fairly short and has to do with the fact that it lists 127498 processes as being blacklisted, according to the little icon on my toolbar. What are these and how do I get rid of them?

#8 Budapest

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Posted 13 August 2009 - 04:12 PM

Please post the log from the Malwarebytes scan.

I'm not very familiar with Spybot; however, I understand that the the blacklist is unwanted processes that Spybot will prevent from running if they get on your computer - not that they are already on your computer.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 Jumping_Elephant

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Posted 13 August 2009 - 11:59 PM

I have three logs to copy and paste...

#1:

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

8/13/2009 4:36:59 AM
mbam-log-2009-08-13 (04-36-59).txt

Scan type: Quick Scan
Objects scanned: 108298
Time elapsed: 12 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3cbe5399-8d3d-481c-95b2-e7ba1a57bc1d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f54af7de-6038-4026-8433-cc30e3f17212} (Rogue.ASC-AntiSpyware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3cbe5399-8d3d-481c-95b2-e7ba1a57bc1d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\cs41275 (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Monopod (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\NordBull (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\Tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job (Trojan.Downloader) -> Quarantined and deleted successfully.



#2:

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

8/13/2009 11:18:19 PM
mbam-log-2009-08-13 (23-18-19).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 195169
Time elapsed: 52 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)



#3:

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

8/13/2009 11:32:27 PM
mbam-log-2009-08-13 (23-32-27).txt

Scan type: Quick Scan
Objects scanned: 108105
Time elapsed: 13 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



I would have a couple of others but they all locked up (one time when the program detected 21 infections) before the log could save. It should also be noted that I haven't visited any websites on my laptop since installing the anti-malware, although my internet connection is wireless and thus connected.

#10 Budapest

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Posted 14 August 2009 - 12:01 AM

That looks good. Let run a different scan as a double-check:

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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