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RootRepeal Scan


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#1 rkc

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Posted 11 August 2009 - 01:27 PM

I have been using my desjtop with windows xp without any problems for several years, but yesterday I was suddenly unable to open 2 of my programmes - AVG and my mobile internet, both displaying .exe application errors when I try to run them.

I would be very grateful if you could provide me with some help.

I followed some advice i found on this forum and 7 infections were found using Dr.web cureit.

Unfortunately I cant open the saved report on my desktop from Dr. Web. It appears I have a Microsoft XP Standard problem. It says I need to open the folder containing STD.MSI, whatever that means.

I then did a root repeal scan. The root repeal report is:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/11 19:06
Program Version: Version 1.3.3.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB2D74000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79D4000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB2739000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\HIBERFIL.SYS
Status: Locked to the Windows API!

Path: c:\documents and settings\rajan chadha\local settings\application data\mozilla\firefox\profiles\rkjqavlt.default\cache\_cache_003_
Status: Allocation size mismatch (API: 12681216, Raw: 11665408)

SSDT
-------------------
#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea1606

#: 037 Function Name: NtCreateFile
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea105a

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea0d3c

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea2652

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea0e46

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea0f30

#: 097 Function Name: NtLoadDriver
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea18cc

#: 116 Function Name: NtOpenFile
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea1362

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea0bba

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea1814

#: 274 Function Name: NtWriteFile
Status: Hooked by "C:\WINDOWS\System32\drivers\sp_rsdrv2.sys" at address 0xb2ea1494

==EOF==



I am not sure what any of this means or what to do next. If anyone could help it would be much appreciated.

Edited by rkc, 11 August 2009 - 03:29 PM.


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#2 boopme

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Posted 11 August 2009 - 03:35 PM

Hello,
Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 rkc

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Posted 11 August 2009 - 04:19 PM

Thanks very much for your help.

I followed your instructions and MBAM's log is:



Malwarebytes' Anti-Malware 1.40
Database version: 2605
Windows 5.1.2600 Service Pack 3

11/08/2009 22:13:10
mbam-log-2009-08-11 (22-13-10).txt

Scan type: Quick Scan
Objects scanned: 104500
Time elapsed: 6 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)



Thanks again!

#4 boopme

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Posted 11 August 2009 - 08:16 PM

Hi, something is missing from that log..
It shows Registry Data Items Infected: 3
So it should show something like this... Not these infections necessarily
Files Infected:
C:\WINNT\system32\SKYNETkowstjix.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINNT\system32\SKYNETsnkcfxcw.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINNT\system32\SKYNETowxdpxwt.dll (Trojan.Agent) -> Quarantined and deleted successfully.



Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 rkc

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Posted 14 August 2009 - 09:47 AM

hello again

sorry you were right i accidentally cut a bit off the report from MBAM, it should gave read:

Malwarebytes' Anti-Malware 1.40
Database version: 2605
Windows 5.1.2600 Service Pack 3

11/08/2009 22:13:10
mbam-log-2009-08-11 (22-13-10).txt

Scan type: Quick Scan
Objects scanned: 104500
Time elapsed: 6 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\hosts (Trojan.Agent) -> Quarantined and deleted successfully.




after that i followed you instructions and ran ATF and SAS.

the report from SAS is:


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/13/2009 at 02:17 AM

Application Version : 4.27.1002

Core Rules Database Version : 4052
Trace Rules Database Version: 1992

Scan type : Complete Scan
Total Scan Time : 04:03:28

Memory items scanned : 233
Memory threats detected : 0
Registry items scanned : 6535
Registry threats detected : 0
File items scanned : 89085
File threats detected : 1

Trojan.Unclassified-Packed/Suspicious
C:\PROGRAM FILES\POPUP PREVENTER\POPUP.DLL




Does this still mean my computer is infected?

The two programmes that weren't running now appear to be ok, but I am unable to open MS Excel. It says I need STD.MSI although I am not sure if this is because I need to update Office, or because there is still some kind of problem with a virus.

Thanks again for any advice and help.

#6 boopme

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Posted 14 August 2009 - 04:22 PM

Hello, take a look at this.
Locate missing .msi files
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 rkc

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Posted 16 August 2009 - 04:01 PM

thanks, looks like i need to dig out that windows cd.

could you let me know from the logs in my last post if my pc is now clean, or is there anything else that i need to do?




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