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McAfee cannot remove NTOSKRNL-HOOK


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#1 Kaypy

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Posted 11 August 2009 - 04:39 AM

Let's start at the beginning: I foolishly opened what purported to be a photo link via MSN sent by my son on 6 Aug 09; only, he hadn't sent it. The PC he was on had been infected. This was a link to a Myspace image. I don't recall the exact issues that made me think something was not quite right, but a full McAfee scan found quite a few nasties and dealt with them, but a couple remained after repeated attempts to remove them in safe mode as the scan wouldn't run in normal mode.

I downloaded and ran Malwarebytes Anti-Malware with it's latest updates yesterday. It found yet more nasties and I deleted them. It didn't however get the NTOSKRNL-HOOK that McAfee continued to report and not remove.

A side issue of the Malwarebytes deletions is that I receive a "Bad image" warning on every application opening (20 plus on start up). This states that "The application or DLL globalroot\system32\SKYNETbaimxods.dll is not a valid Windows image. Please check... etc."

I am reluctant to access things like my online banking until this is sorted (though I don't know if I need to be so hesitant or not).

Any assistance would be appreciated.

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#2 Orange Blossom

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Posted 11 August 2009 - 05:14 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Computer Pro

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Posted 12 August 2009 - 07:02 PM

Hello and welcome to Bleeping Computer.

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Please install RootRepeal

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K
Unzip that to your Desktop and then click RootRepeal.exe to open the scanner.

*Open the folder and double-click on RootRepeal.exe to launch it. If using Vista, right-click and Run as Administrator...
* Click on the FILES tab, then click the Scan button.
* In the Select Drives, dialog Please select drives to scan: select all drives showing, then click OK.
* When the scan has completed, a list of files will be generated in the RootRepeal window.
* Click on the Save Report button and save it as rootrepeal.txt to your desktop or the same location where you ran the tool from.
* Open rootrepeal.txt in Notepad and copy/paste its contents in your next reply.
* Exit RootRepeal and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High


Note 2: If RootRepeal cannot complete a scan and results in a crash report, try repeating the scan in "Safe Mode".
Computer Pro




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