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AVCare


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#1 Demand209

Demand209

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Posted 10 August 2009 - 10:43 PM

Help! I just saw this link that was provided from the Spyware Removal Tab on this site.

http://www.bleepingcomputer.com/virus-removal/remove-avcare

I see that you need mbam-setup.exe

I keep trying to click it but no setup wont work to downlaod Malwarebytes.

PLEASE HELP ME!

My computer is really infected with the Google Redirect Virus, it sometimes plays some BMW and Mazda sound on my comp without any window, it restarts my comp at times, and i got this program called AVCare.

Heres my GooredFix log.

GooredFix by jpshortstuff (12.07.09)
Log created at 19:15 on 10/08/2009 (rld)
Firefox version 3.5.2 (en-US)

========== GooredScan ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [09:45 04/02/2005]
{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} [05:02 30/07/2008]
{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [05:35 29/07/2008]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG8\Firefox" [22:02 05/07/2009]

-=E.O.F=-


Ad-Aware is not picking anything up, I can't open Spybot or AVG. Windows Defender is scanning at the moment.

Edited by Demand209, 10 August 2009 - 10:45 PM.


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#2 garmanma

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Posted 11 August 2009 - 07:21 PM

Some types of malware will disable Malwarebytes Anti-Malware and other security tools. If MBAM will not install, try renaming it first.
  • Right-click on the mbam-setup.exe file file and rename it to mysetup.exe.
  • Double-click on mysetup.exe to start the installation.
  • If that did not work, then try renaming and changing the file extension. <- click this link if you do not see the file extension
  • Right-click on the mbam-setup.exe file, rename it to mysetup and change the .exe extension to .scr, .com, .pif, or .bat.
  • Then double-click on mysetup.scr (or whatever extension you renamed it) to begin installation.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan.exe.
  • Double-click on myscan.exe to launch the program.
  • If that did not work, then try renaming and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.

Be sure to update MBAM through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the report in your next reply.

Note: MBAM uses Inno Setup instead of the Windows Installer Service to install the program. If installation fails in normal mode, try installing in safe mode. Doing this is usually not advised as MBAM is designed to be at full power when running in normal mode and loses some effectiveness for detection & removal when used in safe mode. For optimal removal, normal mode is recommended so it does not limit the abilities of MBAM. Therefore, after completing a scan it is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.
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