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avira install - RSIT log

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2 replies to this topic

#1 blunt8ball


  • Members
  • 3 posts
  • Local time:07:48 AM

Posted 10 August 2009 - 09:40 PM


I started experiencing some problems with my Vista notebook which began with a notice that appeared on the desktop when the computer started that said that the avira antivirus exe file was not accesible or something. I was unable to uninstall it at first, but then I went to a few forums and found a way to uninstall in safe mode.

Later I downloaded the setup file from avira again but now I cannot install due to an error that says:

C:\Users\User\AppData\Local\Temp\RarSFX0\basic\setup.exe has been changed

Following Garmanma's request I followed the steps on the Prep Guide For Use before Posting a Hijackthis Log except I could not get DDS to run properly, it only produced a huge notepad page full of random symbols. So I downloaded RSIT ran it and here is the log file that it created. I added the other file it created as an attachment in case it's significant in some way.

Logfile of random's system information tool 1.06 (written by random/random)
Run by BULENT at 2009-08-11 04:25:45
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 28 GB (36%) free of 77 GB
Total RAM: 1978 MB (54% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 04:26:25, on 11/08/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18248)
Boot mode: Normal

Running processes:
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\trend micro\BULENT.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...rio&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.mini20.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...rio&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...rio&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: myBabylon English Toolbar - {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - C:\Program Files\myBabylon_English\tbmyB1.dll
O3 - Toolbar: myBabylon English Toolbar - {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - C:\Program Files\myBabylon_English\tbmyB1.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\BULENT\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{12E0CE33-B791-4FDA-AE4A-9C54A714814E}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{6B92502C-0C92-4974-9BF5-CAFB1FF7097C}: NameServer =,
O17 - HKLM\System\CS1\Services\Tcpip\..\{12E0CE33-B791-4FDA-AE4A-9C54A714814E}: NameServer =,
O17 - HKLM\System\CS2\Services\Tcpip\..\{12E0CE33-B791-4FDA-AE4A-9C54A714814E}: NameServer =,
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

End of file - 7164 bytes

======Scheduled tasks folder======


======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2007-08-24 2212224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll [2008-02-22 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-02-17 408440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b2e293ee-fd7e-4c71-a714-5f4750d8d7b7}]
myBabylon English Toolbar - C:\Program Files\myBabylon_English\tbmyB1.dll [2009-03-16 1883672]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - myBabylon English Toolbar - C:\Program Files\myBabylon_English\tbmyB1.dll [2009-03-16 1883672]

"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-05-26 434176]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-06-05 292136]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]

"Google Update"=C:\Users\BULENT\AppData\Local\Google\Update\GoogleUpdate.exe [2009-08-05 133104]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LightScribe Control Panel]
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe [2008-02-26 2310144]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\QTTask.exe [2009-05-26 434176]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Bluetooth.lnk]
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTTray.exe [2008-05-30 727592]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-06-12 208896]

"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2007-08-24 2212224]







shell\AutoRun\command - I:\cb.exe
shell\open\command - I:\cb.exe

======File associations======

.bat - edit - %SystemRoot%\System32\NOTEPAD.EXE %1"
.ini - open - %SystemRoot%\System32\NOTEPAD.EXE %1"
.scr - open - "C:\Windows\system32\notepad.exe" "%1"
.scr - install -
.scr - config -

======List of files/folders created in the last 1 months======

2009-08-11 04:25:45 ----D---- C:\rsit
2009-08-10 23:07:17 ----D---- C:\Program Files\CCleaner
2009-08-10 21:06:40 ----A---- C:\Windows\ntbtlog.txt
2009-08-10 20:30:31 ----D---- C:\Users\BULENT\AppData\Roaming\FreshDiagnose
2009-08-09 21:45:25 ----D---- C:\Program Files\Trend Micro
2009-08-08 20:44:39 ----D---- C:\Program Files\Steam
2009-08-08 20:44:03 ----HD---- C:\Program Files\Zero G Registry
2009-08-08 20:44:03 ----D---- C:\Program Files\Sports Interactive
2009-08-05 00:58:57 ----D---- C:\Users\BULENT\AppData\Roaming\BitTorrent
2009-08-05 00:58:55 ----D---- C:\Program Files\BitTorrent
2009-08-04 20:20:15 ----D---- C:\Program Files\Common Files\Adobe AIR
2009-08-04 20:18:28 ----D---- C:\Program Files\Common Files\Adobe
2009-08-04 20:18:28 ----D---- C:\Program Files\Adobe
2009-08-04 20:14:12 ----D---- C:\Program Files\FreshDevices
2009-08-04 20:13:29 ----D---- C:\Program Files\SpeedFan
2009-08-04 20:09:52 ----D---- C:\Program Files\MediaCoder
2009-07-25 15:08:32 ----A---- C:\Windows\win.ini
2009-07-25 15:08:27 ----D---- C:\Program Files\VDJ5
2009-07-16 15:41:02 ----D---- C:\Users\BULENT\AppData\Roaming\Real
2009-07-16 14:19:57 ----D---- C:\Users\BULENT\AppData\Roaming\Amazon
2009-07-16 14:13:46 ----D---- C:\Program Files\Amazon
2009-07-15 09:34:48 ----A---- C:\Windows\system32\t2embed.dll
2009-07-15 09:34:48 ----A---- C:\Windows\system32\fontsub.dll
2009-07-15 09:34:48 ----A---- C:\Windows\system32\dciman32.dll
2009-07-15 09:34:48 ----A---- C:\Windows\system32\atmfd.dll
2009-07-13 10:11:13 ----D---- C:\Users\BULENT\AppData\Roaming\Nokia
2009-07-13 10:01:55 ----D---- C:\Program Files\PC Connectivity Solution
2009-07-13 10:01:42 ----D---- C:\Users\BULENT\AppData\Roaming\PC Suite
2009-07-13 09:59:13 ----D---- C:\Program Files\Nokia

======List of files/folders modified in the last 1 months======

2009-08-11 04:26:11 ----D---- C:\Windows\Prefetch
2009-08-11 04:26:02 ----D---- C:\Windows\Temp
2009-08-10 23:51:49 ----D---- C:\Windows\System32
2009-08-10 23:51:49 ----D---- C:\Windows\inf
2009-08-10 23:51:49 ----A---- C:\Windows\system32\PerfStringBackup.INI
2009-08-10 23:48:14 ----D---- C:\Program Files\Mozilla Firefox
2009-08-10 23:41:23 ----SHD---- C:\Windows\Installer
2009-08-10 23:07:17 ----HD---- C:\Program Files
2009-08-10 22:18:52 ----HD---- C:\ProgramData
2009-08-10 22:12:52 ----D---- C:\Windows\system32\wbem
2009-08-10 22:12:52 ----D---- C:\Windows
2009-08-10 22:12:14 ----D---- C:\Windows\system32\config
2009-08-10 22:12:07 ----D---- C:\Windows\Tasks
2009-08-10 22:12:07 ----D---- C:\Windows\system32\spool
2009-08-10 22:12:07 ----D---- C:\Windows\system32\Msdtc
2009-08-10 22:12:07 ----D---- C:\Windows\system32\catroot2
2009-08-10 22:12:06 ----D---- C:\Windows\registration
2009-08-10 22:10:08 ----SHD---- C:\System Volume Information
2009-08-10 22:03:21 ----D---- C:\Program Files\AutoCAD 2008
2009-08-10 22:03:21 ----D---- C:\Program Files\Atheros
2009-08-10 22:03:03 ----D---- C:\Windows\system32\oobe
2009-08-10 22:03:02 ----D---- C:\Windows\system32\drivers
2009-08-10 22:03:02 ----D---- C:\Windows\system32\CodeIntegrity
2009-08-10 22:03:02 ----D---- C:\Windows\SMINST
2009-08-10 22:03:02 ----D---- C:\Windows\servicing
2009-08-10 22:03:02 ----D---- C:\Windows\MSAgent
2009-08-10 22:03:02 ----D---- C:\Windows\ehome
2009-08-10 22:03:02 ----D---- C:\Program Files\WinRAR
2009-08-10 22:03:02 ----D---- C:\Program Files\Windows Sidebar
2009-08-10 22:03:02 ----D---- C:\Program Files\Windows Photo Gallery
2009-08-10 22:03:02 ----D---- C:\Program Files\Windows Media Player
2009-08-10 22:03:02 ----D---- C:\Program Files\Windows Mail
2009-08-10 22:03:02 ----D---- C:\Program Files\Windows Journal
2009-08-10 22:03:02 ----D---- C:\Program Files\QuickTime
2009-08-10 22:03:02 ----D---- C:\Program Files\myBabylon_English
2009-08-10 22:03:02 ----D---- C:\Program Files\Movie Maker
2009-08-10 22:03:02 ----D---- C:\Program Files\Longman iBT
2009-08-10 22:03:02 ----D---- C:\Program Files\Internet Explorer
2009-08-10 22:03:01 ----D---- C:\Program Files\Common Files\LightScribe
2009-08-10 22:03:01 ----D---- C:\Program Files\Common Files
2009-08-10 21:50:57 ----D---- C:\Windows\system32\catroot
2009-08-10 21:17:05 ----D---- C:\Windows\system32\Tasks
2009-08-10 20:39:09 ----SD---- C:\Users\BULENT\AppData\Roaming\Microsoft
2009-08-04 20:20:16 ----D---- C:\Users\BULENT\AppData\Roaming\Adobe
2009-08-04 20:20:16 ----D---- C:\ProgramData\Adobe
2009-07-15 16:57:16 ----D---- C:\Windows\winsxs
2009-07-15 16:56:38 ----D---- C:\ProgramData\Microsoft Help
2009-07-13 10:02:15 ----DC---- C:\Windows\system32\DRVSTORE
2009-07-13 09:58:45 ----D---- C:\ProgramData\Installations

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-18 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-18 8704]
R3 athr;Atheros Extensible Wireless LAN device driver; C:\Windows\system32\DRIVERS\athr.sys [2008-04-27 909824]
R3 BthEnum;Bluetooth Request Block Driver; C:\Windows\system32\DRIVERS\BthEnum.sys [2008-08-02 23040]
R3 BthPan;Bluetooth Device (Personal Area Network); C:\Windows\system32\DRIVERS\bthpan.sys [2008-01-21 92160]
R3 BTHUSB;Bluetooth Radio USB Driver; C:\Windows\System32\Drivers\BTHUSB.sys [2008-08-02 30208]
R3 btwaudio;Bluetooth Audio Device Service; C:\Windows\system32\drivers\btwaudio.sys [2008-06-09 80424]
R3 btwavdt;Bluetooth AVDT Service; C:\Windows\system32\drivers\btwavdt.sys [2008-06-09 81960]
R3 btwrchid;btwrchid; C:\Windows\system32\DRIVERS\btwrchid.sys [2008-06-09 16168]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-21 14208]
R3 CnxtHdAudService;Conexant UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\CHDRT32.sys [2008-06-05 222208]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2009-03-19 23400]
R3 HpqKbFiltr;HpqKbFilter Driver; C:\Windows\system32\DRIVERS\HpqKbFiltr.sys [2007-06-19 16768]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2007-11-01 985600]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2007-11-01 208896]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-06-12 2381312]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI; C:\Windows\system32\drivers\IntcHdmi.sys [2008-06-04 113664]
R3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-21 5504]
R3 RFCOMM;Bluetooth Device (RFCOMM Protocol TDI); C:\Windows\system32\DRIVERS\rfcomm.sys [2008-08-02 149504]
R3 RTL8169;Realtek 8169 NT Driver; C:\Windows\system32\DRIVERS\Rtlh86.sys [2008-06-10 123904]
R3 RTSTOR;Realtek USB 2.0 Card Reader; C:\Windows\system32\drivers\RTSTOR.SYS [2008-06-06 62464]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2008-04-17 199344]
R3 usbvideo;USB Video Device (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2008-01-21 134016]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2007-11-01 661504]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-21 11264]
S3 aqiq0z5v;aqiq0z5v; C:\Windows\system32\drivers\aqiq0z5v.sys []
S3 BCM43XV;Broadcom Extensible 802.11 Network Adapter Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2006-11-02 464384]
S3 BTHPORT;Bluetooth Port Driver; C:\Windows\System32\Drivers\BTHport.sys [2008-08-02 507904]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-21 5632]
S3 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-21 6656]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 HSFHWAZL;HSFHWAZL; C:\Windows\system32\DRIVERS\VSTAZL3.SYS [2008-01-21 200704]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-21 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-21 5888]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-21 6016]
S3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\Windows\system32\DRIVERS\nvm60x32.sys [2006-11-02 429056]
S3 pccsmcfd;PCCS Mode Change Filter Driver; C:\Windows\system32\DRIVERS\pccsmcfd.sys [2008-08-26 18816]
S3 Ser2pl;Prolific2 Serial port driver; C:\Windows\system32\DRIVERS\ser2pl.sys [2003-12-01 43136]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-21 83328]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-06-05 144712]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 BthServ;@%SystemRoot%\System32\bthserv.dll,-101; C:\Windows\system32\svchost.exe [2008-01-21 21504]
R2 ezSharedSvc;Easybits Shared Services for Windows; C:\Windows\system32\svchost.exe [2008-01-21 21504]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2008-04-15 94208]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2008-02-26 73728]
R2 Recovery Service for Windows;Recovery Service for Windows; C:\Windows\SMINST\BLService.exe [2008-04-26 361808]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared Files\RichVideo.exe [2007-01-09 272024]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-18 386560]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-06-05 541992]
R3 usnjsvc;Messenger Payla??m Klas?rleri USN Günlük Okuyucu hizmeti; C:\Program Files\MSN Messenger\usnsvc.exe [2007-01-19 97136]
S3 Autodesk Licensing Service;Autodesk Licensing Service; C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe [2008-11-11 85096]
S3 Com4QLBEx;Com4QLBEx; C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
S3 hpqwmiex;hpqwmiex; C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe [2008-05-02 165192]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 94208]
S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2007-08-24 68464]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 ServiceLayer;ServiceLayer; C:\Program Files\PC Connectivity Solution\ServiceLayer.exe [2009-03-04 641536]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 286720]


Any ideas?


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#2 suebaby41


    W.A.M. (Women Against Malware)

  • Malware Response Team
  • 6,248 posts
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:02:48 AM

Posted 22 August 2009 - 03:43 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41


    W.A.M. (Women Against Malware)

  • Malware Response Team
  • 6,248 posts
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:02:48 AM

Posted 02 September 2009 - 07:21 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

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