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Malware Problem ?


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#1 wmpryor

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Posted 10 August 2009 - 08:08 PM

BASIC PROBLEM:
I am having regular but erratically timed page load errors with Firefox and Google Chrome.

MY COMPUTER:
Dell Precision 370 Desktop; Intel P4 2.8 GHz proc, 3GB RAM, 40GB HD, 1TB ext USB HD, ATI 3600 1GB VRAM,
Windows XP Pro SPS2

Shortly after upgrading from Firefox 3.0.11 to new ver 3.5.1 I started having page loading error problems. Sometimes valid sites would just randomly pop up even though my pop-up blocker was enabled. Most of the time these blank windows with weird unfamiliar address would either automatically create a new session window, or sometimes a new tab would just appear in my current window. I thought the problem was perhaps Firefox related, so I uninstalled Firefox and then installed Google Chrome to see if the problem would go away......it didn't. I uninstalled both browers and did an XP re-install (repair) and then reinstalled firefox 3.0.11. This older version was problem free for me. I also deleted all my cookies and set up a new profile in Firefox. I downloaded and ran Spybot prior to the XP re-install which found several trojans and other malwares.

After all of this - nothing has changed. The problem still persists. You are my last hope before wiping out my HD and reloading everything. I am trying to avoid this because I would lose something that can't be backed up. My intuition and limited experience tells me that I have one or two problems - either a stubborn hidden malware of some type or a Windows XP system file corruption that won't correct with an over-write install.

I would appreciate any help you can render me. I have attached the two DDS files as requested.

William Pryor
E-mail removed to protect from spambots. ~ OB

Attached Files


Edited by Orange Blossom, 10 August 2009 - 11:02 PM.


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#2 suebaby41

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Posted 22 August 2009 - 03:42 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

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Posted 02 September 2009 - 07:20 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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