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Computer seems possessed


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3 replies to this topic

#1 JCN

JCN

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Posted 10 August 2009 - 11:26 AM

This is my first post here and I come seeking help. If I have broken any rules I apologize in advance. I am very overwhelmed with work and my computer it killing any chance at all of productivity. I am slipping further behind and will have to reformatted this weekend if I cannot resolver this. This is a very last resort however and I am hoping for a fix instead...... You have my sincere gratitude for any help you can offer.

My symptoms are a very slow computer at times. I have perused your forum and tried several things to no avail. running malware bytes etc. The problem seems worst after the computer has been sitting for a while. It will then be accessing the harddrives endlessly and I have all I can do to get in a reboot. Right now the computer is running well after a fresh boot with little activity accessing the drives........

Below is the log requested and attached is the other one:


DDS (Ver_09-07-30.01) - NTFSx86
Run by Administrator at 10:14:07.32 on Mon 08/10/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.2307 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Hewlett-Packard\Toolbox\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Corex\CardScan\System\csynccfg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
F:\Program Files F\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
F:\Program Files F\firefox.exe
F:\Program Files F\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = <local>;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: WsftpBrowserHelper Class: {601ed020-fb6c-11d3-87d8-0050da59922b} - c:\program files\ipswitch\ws_ftp pro\wsbho2k0.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRun: [CardScan AutoSync] "c:\program files\corex\cardscan\system\csynccfg.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [zBrowser Launcher] c:\program files\logitech\itouch\iTouch.exe
mRun: [StatusClient 2.5] c:\program files\hewlett-packard\toolbox\apache tomcat 4.0\webapps\toolbox\statusclient\StatusClient.exe /auto
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [GoToMyPC] "c:\program files\citrix\gotomypc\g2svc.exe" -logon
mRun: [CoolSwitch] c:\windows\system32\taskswitch.exe
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Norton Ghost 9.0] c:\program files\symantec\norton ghost\agent\GhostTray.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
IE: &ieSpell Options - f:\program files f\iespell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - f:\program files f\iespell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - f:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: Lookup on Merriam Webster - file://f:\program files f\iespell\Merriam Webster.HTM
IE: Lookup on Wikipedia - file://f:\program files f\iespell\wikipedia.HTM
IE: Send To &Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://f:\program files f\iespell\iespell.dll/SPELLCHECK.HTM
IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://f:\program files f\iespell\iespell.dll/SPELLOPTION.HTM
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F55} - c:\program files\siber systems\ai roboform\RoboFormComLogoff.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - f:\progra~1\micros~1\office11\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {22945A69-1191-4DCF-9E6F-409BDE94D101} - hxxp://chil.solidworks.com/htdocs/pdownload/edrawings/e2009sp02/cab/eModelsStandard.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229149792670
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229203449421
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\2i9mzyg7.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: f:\program files f\reader\browser\nppdf32.dll

============= SERVICES / DRIVERS ===============

R0 PQV2i;PQV2i;c:\windows\system32\drivers\PQV2i.sys [2004-7-29 138780]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-7-29 335752]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-7-29 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-7-29 108552]
R1 PQIMount;PQIMount;c:\windows\system32\drivers\PQIMount.sys [2004-7-29 46779]
R2 ALIEHCD;ALi PCI to USB Enhanced Host Controller;c:\windows\system32\drivers\AliEhci.sys [2008-12-14 104088]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-7-29 298776]
R2 MSSQL$UPSWSDBSERVER;MSSQL$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -supswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -sUPSWSDBSERVER [?]
R3 aliroothub;USB 2.0 Root Hub;c:\windows\system32\drivers\AliRtHub.sys [2008-12-14 5337]
R3 Dot4Usb HPH09;Dot4Usb HPH09;c:\windows\system32\drivers\hphius09.sys [2008-12-14 18864]
R3 LCcfltr;Logitech USB Filter Driver;c:\windows\system32\drivers\LCcfltr.sys [2009-3-13 14095]
S2 gupdate1c9f92228175c96;Google Update Service (gupdate1c9f92228175c96);c:\program files\google\update\GoogleUpdate.exe [2009-6-29 133104]
S3 SQLAgent$UPSWSDBSERVER;SQLAgent$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.exe -i upswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.EXE -i UPSWSDBSERVER [?]

=============== Created Last 30 ================

2009-08-07 09:24 <DIR> --d----- c:\docume~1\admini~1\applic~1\wsInspector
2009-08-07 09:17 <DIR> --d----- c:\program files\Startup Inspector for Windows
2009-08-01 23:43 <DIR> --d----- c:\program files\Trend Micro
2009-07-29 15:03 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-07-29 15:03 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-07-29 15:03 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-07-29 15:01 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-07-29 15:01 <DIR> --d----- c:\program files\AVG
2009-07-29 15:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-07-29 14:53 <DIR> --d----- c:\docume~1\admini~1\applic~1\AVG8
2009-07-29 14:41 <DIR> --d----- c:\program files\Windows Installer Clean Up
2009-07-29 14:40 <DIR> --d----- c:\program files\MSECACHE
2009-07-24 09:41 <DIR> --d----- c:\program files\Roxio
2009-07-24 09:41 <DIR> --d----- c:\program files\common files\Sonic Shared
2009-07-14 14:03 78,336 a------- c:\windows\system32\ieencode.dll
2009-07-14 14:03 78,336 a------- c:\windows\system32\dllcache\ieencode.dll
2009-07-13 22:01 148 a------- C:\Currentskin

==================== Find3M ====================

2009-08-03 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-04-15 11:08 66,360 a------- c:\documents and settings\administrator\g2ax_customer_downloadhelper_win32_x86.exe

============= FINISH: 10:14:39.03 ===============



Thank in advance!!!

Attached Files



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#2 DocSatan

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Posted 21 August 2009 - 07:44 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 Orange Blossom

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Posted 27 August 2009 - 10:17 PM

Topic reopened.

@ JCN,

Please post back with the current logs and an updated description of your computer issues as requested in the previous post.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#4 Orange Blossom

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Posted 03 September 2009 - 09:00 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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