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Cannot update McAfee, Download Spybot, BSOD, Moyomego.dll error


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3 replies to this topic

#1 timmer20

timmer20

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  • Local time:02:47 PM

Posted 10 August 2009 - 04:19 AM

Hello,

I'm trying to clean up my Son's HP DV6449 notebook before he goes back to college. He has been getting BSOD several times per day. I experienced it several times after logging in. When it does boot, he gets "error loading C:\ProgramData\moyomego\moyomego.dll The specified module could not be found." messages (2). I tried updating McAfee but it errors. The last update was on 7/23. I did a full scan but it found nothing. I tried to download SpyBot Search & Destroy, but it was not able to complete the download during the installation.

Here is the Problem Report from one of the BSOD (I didn't hand write the codes, but it was a PAGE FAULT IN A NON-PAGE MEMORY ERROR:
Product
Windows

Problem
Shut down unexpectedly

Date
8/9/2009 10:23 PM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini080909-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 8C25CE45
BCP3: 99E3CFF8
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: 9397e776-c803-4f14-8245-f8e9786f9542



Here is the DDS.txt:
DDS (Ver_09-07-30.01) - NTFSx86
Run by Timothy at 0:24:39.53 on Mon 08/10/2009
Internet Explorer: 7.0.6000.16890
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.1982.772 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
SP: McAfee VirusScan *enabled* (Updated) {C78B3C70-4777-4742-BB91-9D615CC575E6}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\temp\106435628.tmp
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\WINDOWS\System32\rundll32.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Hewlett-Packard\HP Advisor\SSDK04.exe
C:\PROGRA~1\mcafee\msc\mcshell.exe
C:\Program Files\Common Files\McAfee\Core\mchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Users\Timothy\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: {77f0d7be-eded-4713-811a-0833f83d936c} - c:\programdata\hakurevi\hakurevi.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
uRun: [tevezahore] Rundll32.exe "c:\programdata\moyomego\moyomego.dll",s
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [tevezahore] Rundll32.exe "c:\programdata\moyomego\moyomego.dll",s
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vongot~1.lnk - c:\windows\installer\{8c3ae2d1-854d-4650-a73d-c7cc7ee36b80}\NewShortcut2_DB7E00C96DEF489A8112D8F81614F45A.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
TCP: NameServer = 85.255.112.214,85.255.112.22
TCP: {65C18C50-9E58-4308-89B0-A00ABDF5076A} = 85.255.112.214,85.255.112.22
TCP: {E63ADE85-D1B3-42E9-BB77-3AFDCBD3F77A} = 85.255.112.214,85.255.112.22
AppInit_DLLs: c:\programdata\hakurevi\hakurevi.dll,c:\programdata\siwipuyo\siwipuyo.dll
LSA: Notification Packages = scecli c:\programdata\hakurevi\hakurevi.dll c:\programdata\siwipuyo\siwipuyo.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\timothy\appdata\roaming\mozilla\firefox\profiles\7qlbnl3p.default\
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-08-02 16:03 <DIR> --d----- c:\users\timothy\appdata\roaming\HpUpdate
2009-08-02 16:03 <DIR> --d----- c:\windows\Hewlett-Packard
2009-08-02 16:01 <DIR> --d----- c:\programdata\zajeyema
2009-08-02 16:01 <DIR> --d----- c:\programdata\hakurevi
2009-08-02 16:01 <DIR> --d----- c:\programdata\bajibuli
2009-08-02 16:01 <DIR> --d----- c:\progra~2\zajeyema
2009-08-02 16:01 <DIR> --d----- c:\progra~2\hakurevi
2009-08-02 16:01 <DIR> --d----- c:\progra~2\bajibuli
2009-07-31 13:10 167,789,994 a------- c:\windows\MEMORY.DMP
2009-07-31 08:41 62,813 a------- c:\program files\Uninstall.exe
2009-07-24 03:02 268,800 a------- c:\windows\system32\es.dll
2009-07-24 03:02 72,704 a------- c:\windows\system32\secur32.dll
2009-07-24 03:02 7,680 a------- c:\windows\system32\lsass.exe
2009-07-24 03:02 1,233,408 a------- c:\windows\system32\lsasrv.dll
2009-07-24 03:02 25,600 a------- c:\windows\system32\amxread.dll
2009-07-24 03:02 14,848 a------- c:\windows\system32\apilogen.dll
2009-07-23 07:39 7,279 a------- c:\windows\system32\Config.MPF
2009-07-23 07:37 79,816 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-07-23 07:37 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-07-23 07:37 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-07-23 07:37 130,424 a------- c:\windows\system32\drivers\Mpfp.sys
2009-07-23 07:37 <DIR> --d----- c:\program files\common files\McAfee
2009-07-23 07:37 <DIR> --d----- c:\program files\McAfee.com
2009-07-23 07:37 <DIR> --d----- c:\program files\McAfee
2009-07-23 07:33 34,248 a------- c:\windows\system32\drivers\mferkdk.sys
2009-07-23 07:11 <DIR> --d----- c:\programdata\McAfee
2009-07-23 05:46 223,232 a------- c:\windows\system32\SLC.dll
2009-07-23 05:46 268,288 a------- c:\windows\system32\mcbuilder.exe
2009-07-23 05:46 33,280 a------- c:\windows\system32\slwmi.dll
2009-07-23 05:46 566,784 a------- c:\windows\system32\SLCommDlg.dll
2009-07-23 05:46 351,232 a------- c:\windows\system32\SLUI.exe
2009-07-23 05:46 186,368 a------- c:\windows\system32\SLLUA.exe
2009-07-23 05:46 57,856 a------- c:\windows\system32\SLUINotify.dll
2009-07-23 05:46 2,605,568 a------- c:\windows\system32\SLsvc.exe
2009-07-23 05:46 39,936 a------- c:\windows\system32\slcinst.dll
2009-07-23 05:46 712,192 a------- c:\windows\system32\WindowsCodecs.dll
2009-07-23 05:46 425,472 a------- c:\windows\system32\PhotoMetadataHandler.dll
2009-07-23 05:46 347,136 a------- c:\windows\system32\WindowsCodecsExt.dll
2009-07-23 05:44 441,856 a------- c:\windows\system32\win32spl.dll
2009-07-23 05:44 37,376 a------- c:\windows\system32\printcom.dll
2009-07-23 05:44 113,664 a------- c:\windows\system32\drivers\rmcast.sys
2009-07-23 05:44 14,848 a------- c:\windows\system32\wshrm.dll
2009-07-23 05:44 11,776 a------- c:\windows\system32\sbunattend.exe
2009-07-23 05:44 290,304 a------- c:\windows\system32\drivers\srv.sys
2009-07-23 05:43 83,968 a------- c:\windows\system32\dnsrslvr.dll
2009-07-23 05:43 24,576 a------- c:\windows\system32\dnscacheugc.exe
2009-07-23 05:42 269,824 a------- c:\windows\system32\schannel.dll
2009-07-21 12:00 28,672 a------- c:\windows\system32\FwRemoteSvr.dll
2009-07-21 12:00 361,984 a------- c:\windows\system32\IPSECSVC.DLL
2009-07-21 12:00 272,896 a------- c:\windows\system32\polstore.dll
2009-07-21 12:00 61,440 a------- c:\windows\system32\winipsec.dll
2009-07-21 11:57 241,152 a------- c:\windows\system32\PortableDeviceApi.dll
2009-07-21 11:57 160,768 a------- c:\windows\system32\PortableDeviceTypes.dll
2009-07-21 11:57 95,232 a------- c:\windows\system32\PortableDeviceClassExtension.dll
2009-07-21 11:56 1,244,672 a------- c:\windows\system32\mcmde.dll
2009-07-21 11:56 177,152 a------- c:\windows\system32\mpg2splt.ax
2009-07-21 11:56 428,032 a------- c:\windows\system32\EncDec.dll
2009-07-21 11:56 217,088 a------- c:\windows\system32\psisrndr.ax
2009-07-21 11:56 80,896 a------- c:\windows\system32\MSNP.ax
2009-07-21 11:56 68,608 a------- c:\windows\system32\Mpeg2Data.ax
2009-07-21 11:56 292,352 a------- c:\windows\system32\psisdecd.dll
2009-07-21 11:56 57,856 a------- c:\windows\system32\MSDvbNP.ax
2009-07-21 11:54 205,824 a------- c:\windows\system32\msoeacct.dll
2009-07-21 11:54 87,040 a------- c:\windows\system32\msoert2.dll
2009-07-21 11:54 39,424 a------- c:\windows\system32\ACCTRES.dll
2009-07-21 11:52 194,560 a------- c:\windows\system32\WebClnt.dll
2009-07-21 11:52 110,080 a------- c:\windows\system32\drivers\mrxdav.sys
2009-07-21 11:51 2,028,032 a------- c:\windows\system32\win32k.sys
2009-07-21 11:50 156,160 a------- c:\windows\system32\t2embed.dll
2009-07-21 11:50 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-21 11:50 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-21 11:50 34,304 a------- c:\windows\system32\atmlib.dll
2009-07-21 11:50 24,064 a------- c:\windows\system32\lpk.dll
2009-07-21 11:50 10,240 a------- c:\windows\system32\dciman32.dll
2009-07-21 11:47 376,320 a------- c:\windows\system32\winsrv.dll
2009-07-21 11:47 49,664 a------- c:\windows\system32\csrsrv.dll
2009-07-21 11:44 376,832 a------- c:\windows\system32\winhttp.dll
2009-07-21 11:43 297,472 a------- c:\windows\system32\gdi32.dll
2009-07-21 11:42 1,060,920 a------- c:\windows\system32\drivers\ntfs.sys
2009-07-21 11:42 41,984 a------- c:\windows\system32\drivers\monitor.sys
2009-07-21 11:41 211,456 a------- c:\windows\system32\drivers\mrxsmb10.sys
2009-07-21 11:40 500,736 a------- c:\windows\system32\msdtcprx.dll
2009-07-21 11:40 30,208 a------- c:\windows\system32\xolehlp.dll
2009-07-21 11:39 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-07-21 11:39 4,247,552 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-07-21 11:39 1,687,040 a------- c:\windows\system32\gameux.dll
2009-07-21 11:38 303,616 a------- c:\windows\system32\wmpeffects.dll
2009-07-21 11:37 1,194,496 a------- c:\windows\system32\msxml3.dll
2009-07-21 11:37 2,048 a------- c:\windows\system32\msxml3r.dll
2009-07-21 11:36 414,208 a------- c:\windows\system32\msscp.dll
2009-07-21 11:35 356,864 a------- c:\windows\system32\MediaMetadataHandler.dll
2009-07-21 11:34 392,192 a------- c:\windows\system32\FirewallAPI.dll
2009-07-21 11:34 396,800 a------- c:\windows\system32\MPSSVC.dll
2009-07-21 11:34 86,016 a------- c:\windows\system32\icfupgd.dll
2009-07-21 11:34 63,488 a------- c:\windows\system32\drivers\mpsdrv.sys
2009-07-21 11:34 61,952 a------- c:\windows\system32\cmifw.dll
2009-07-21 11:34 16,896 a------- c:\windows\system32\wfapigp.dll
2009-07-21 11:34 178,688 a------- c:\windows\system32\iphlpsvc.dll
2009-07-21 11:34 23,040 a------- c:\windows\system32\drivers\tunnel.sys
2009-07-21 11:34 15,360 a------- c:\windows\system32\drivers\TUNMP.SYS
2009-07-21 11:32 2,048 a------- c:\windows\system32\tzres.dll
2009-07-21 11:31 8,147,968 a------- c:\windows\system32\wmploc.DLL
2009-07-21 11:31 7,680 a------- c:\windows\system32\spwmp.dll
2009-07-21 11:31 4,096 a------- c:\windows\system32\msdxm.ocx
2009-07-21 11:31 4,096 a------- c:\windows\system32\dxmasf.dll
2009-07-21 11:29 696,832 a------- c:\windows\system32\localspl.dll
2009-07-21 11:26 21,560 a------- c:\windows\system32\drivers\atapi.sys
2009-07-21 11:26 109,624 a------- c:\windows\system32\drivers\ataport.sys
2009-07-21 11:26 45,112 a------- c:\windows\system32\drivers\pciidex.sys
2009-07-21 11:26 15,928 a------- c:\windows\system32\drivers\pciide.sys
2009-07-21 11:26 211,000 a------- c:\windows\system32\drivers\volsnap.sys
2009-07-21 11:26 154,624 a------- c:\windows\system32\drivers\nwifi.sys
2009-07-21 11:25 2,923,520 a------- c:\windows\explorer.exe
2009-07-21 11:21 24,064 a------- c:\windows\system32\netcfg.exe
2009-07-21 11:21 803,328 a------- c:\windows\system32\drivers\tcpip.sys
2009-07-21 11:21 216,632 a------- c:\windows\system32\drivers\netio.sys
2009-07-21 11:21 167,424 a------- c:\windows\system32\tcpipcfg.dll
2009-07-21 11:21 22,016 a------- c:\windows\system32\netiougc.exe
2009-07-21 11:19 9,892,864 a------- c:\windows\system32\NlsLexicons000a.dll
2009-07-21 11:16 1,585,664 a------- c:\windows\system32\setupapi.dll
2009-07-21 11:13 3,503,584 a------- c:\windows\system32\ntkrnlpa.exe
2009-07-21 11:13 549,888 a------- c:\windows\system32\rpcss.dll
2009-07-21 11:12 3,469,280 a------- c:\windows\system32\ntoskrnl.exe
2009-07-21 11:12 654,336 a------- c:\windows\system32\printfilterpipelinesvc.exe
2009-07-21 11:12 501,760 a------- c:\windows\system32\wbem\WmiPrvSD.dll
2009-07-21 11:12 247,296 a------- c:\windows\system32\wbem\WmiPrvSE.exe
2009-07-21 11:12 130,560 a------- c:\windows\system32\wbem\WmiDcPrv.dll
2009-07-21 11:12 24,576 a------- c:\windows\system32\printfilterpipelineprxy.dll
2009-07-21 11:12 614,912 a------- c:\windows\system32\wbem\fastprox.dll
2009-07-21 11:12 158,720 a------- c:\windows\system32\sdohlp.dll
2009-07-21 11:12 97,280 a------- c:\windows\system32\iasrecst.dll
2009-07-21 11:12 53,248 a------- c:\windows\system32\iasads.dll
2009-07-21 11:12 37,888 a------- c:\windows\system32\iasdatastore.dll
2009-07-21 11:12 82,432 a------- c:\windows\system32\drivers\sdbus.sys
2009-07-21 11:10 223,232 a------- c:\windows\system32\WMASF.DLL
2009-07-21 11:10 9,728 a------- c:\windows\system32\LAPRXY.DLL
2009-07-21 11:10 2,048 a------- c:\windows\system32\asferror.dll
2009-07-21 11:00 19,529,728 a------- c:\windows\ocsetup_install_NetFx3.etl
2009-07-21 11:00 196,608 a------- c:\windows\ocsetup_cbs_install_NetFx3.perf
2009-07-21 11:00 65,536 a------- c:\windows\ocsetup_cbs_install_NetFx3.dpx
2009-07-21 10:57 96,760 a------- c:\windows\system32\dfshim.dll
2009-07-21 10:57 41,984 a------- c:\windows\system32\netfxperf.dll
2009-07-21 10:57 282,112 a------- c:\windows\system32\mscoree.dll
2009-07-21 10:57 158,720 a------- c:\windows\system32\mscorier.dll
2009-07-21 10:56 83,968 a------- c:\windows\system32\mscories.dll
2009-07-21 10:49 2,855,424 a------- c:\windows\system32\mf.dll
2009-07-21 10:49 98,816 a------- c:\windows\system32\mfps.dll
2009-07-21 10:49 52,736 a------- c:\windows\system32\rrinstaller.exe
2009-07-21 10:49 24,576 a------- c:\windows\system32\mfpmp.exe
2009-07-21 10:49 2,048 a------- c:\windows\system32\mferror.dll
2009-07-21 10:49 996,352 a------- c:\windows\system32\WMNetMgr.dll
2009-07-21 10:49 94,720 a------- c:\windows\system32\logagent.exe
2009-07-21 10:48 130,048 a------- c:\windows\system32\drivers\srv2.sys
2009-07-21 10:48 101,888 a------- c:\windows\system32\drivers\mrxsmb.sys
2009-07-21 10:48 84,992 a------- c:\windows\system32\drivers\srvnet.sys
2009-07-21 10:48 58,368 a------- c:\windows\system32\drivers\mrxsmb20.sys
2009-07-21 10:48 84,480 a------- c:\windows\system32\INETRES.dll
2009-07-21 10:48 737,792 a------- c:\windows\system32\inetcomm.dll
2009-07-21 10:47 1,645,568 a------- c:\windows\system32\connect.dll
2009-07-21 10:47 152,576 a------- c:\windows\system32\imagehlp.dll
2009-07-21 10:47 12,800 a------- c:\windows\system32\drivers\fs_rec.sys
2009-07-21 10:47 5,120 a------- c:\windows\system32\wmi.dll
2009-07-21 10:47 118 a------- c:\windows\system32\MRT.INI
2009-07-21 10:44 788,992 a------- c:\windows\system32\rpcrt4.dll
2009-07-21 10:44 1,327,104 a------- c:\windows\system32\quartz.dll
2009-07-21 10:44 13,119 a------- c:\users\timothy\appdata\roaming\nvModes.dat
2009-07-21 03:04 <DIR> --d----- c:\program files\MSXML 4.0
2009-07-21 03:01 633,856 a------- c:\windows\system32\user32.dll
2009-07-21 03:01 1,341,440 a------- c:\windows\system32\msxml6.dll
2009-07-21 03:01 2,048 a------- c:\windows\system32\msxml6r.dll
2009-07-21 03:01 750,080 a------- c:\windows\system32\qmgr.dll
2009-07-20 04:31 134 a------- c:\windows\system32\responseBody.xml
2009-07-20 04:31 2,687 a------- c:\windows\system32\requestBody.xml
2009-07-20 04:31 839 a------- c:\windows\system32\request.gzip
2009-07-20 00:30 0 a--shr-- c:\windows\system32\drivers\103C_HP_cNB_Pavilion dv6000 (GA456UA#ABA)_Y5335KV_0U_QCNF7253K4B_E447502-002_4A_I30B7_SQuanta_V65.2B_F.3D_T071122_WV3-0_L409_M1983_J160_7AMD_8F82_91.80_#090720_N10DE0269;14E44328_(GA456UA#ABA)_XMOBILE_CN10_Z.MRK
2009-07-20 00:30 44 a------- c:\windows\system\hpsysdrv.dat
2009-07-20 00:23 81 a------- c:\windows\system32\LOG
2009-07-20 00:23 <DIR> --d----- c:\users\Timothy
2009-07-20 00:19 <DIR> --dsh--- c:\programdata\Documents
2009-07-20 00:19 <DIR> --dsh--- C:\Documents and Settings
2009-07-19 23:09 <DIR> --d----- c:\programdata\Yahoo! Companion
2009-07-19 22:38 1,524,736 a------- c:\windows\system32\wucltux.dll
2009-07-19 22:37 83,456 a------- c:\windows\system32\wudriver.dll
2009-07-19 22:37 162,064 a------- c:\windows\system32\wuwebv.dll
2009-07-19 22:37 31,232 a------- c:\windows\system32\wuapp.exe

==================== Find3M ====================

2009-07-24 03:02 40,960 a------- c:\windows\apppatch\apihex86.dll
2009-07-23 07:25 665,600 a------- c:\windows\inf\drvindex.dat
2009-07-23 07:25 86,016 a------- c:\windows\inf\infstrng.dat
2009-07-23 07:25 86,016 a------- c:\windows\inf\infstor.dat
2009-07-23 07:25 51,200 a------- c:\windows\inf\infpub.dat
2009-07-23 05:40 174 a--sh--- c:\program files\desktop.ini
2009-07-21 11:53 704,000 a------- c:\windows\system32\PhotoScreensaver.scr
2009-07-21 11:39 2,560 a------- c:\windows\apppatch\AcRes.dll
2009-07-21 11:39 2,144,256 a------- c:\windows\apppatch\AcGenral.dll
2009-07-21 11:39 449,536 a------- c:\windows\apppatch\AcSpecfc.dll
2009-07-21 11:39 537,600 a------- c:\windows\apppatch\AcLayers.dll
2009-07-21 11:39 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-07-21 11:19 6,237,696 a------- c:\windows\system32\NlsLexicons000c.dll
2009-07-21 11:15 313,856 a------- c:\windows\system32\rstrui.exe
2009-07-18 05:17 827,392 a------- c:\windows\system32\wininet.dll
2009-07-18 05:10 56,320 a------- c:\windows\system32\iesetup.dll
2009-07-18 05:10 78,336 a------- c:\windows\system32\ieencode.dll
2009-07-18 05:10 52,736 a------- c:\windows\apppatch\iebrshim.dll
2009-07-18 05:07 72,704 a------- c:\windows\system32\admparse.dll
2009-07-18 03:00 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-07-18 01:34 48,128 a------- c:\windows\system32\mshtmler.dll
2009-06-30 15:36 18,696 a------- c:\windows\help\oem\scripts\HC_BatteryReplaceNew.exe
2009-06-30 15:10 18,696 a------- c:\windows\help\oem\scripts\HC_BatteryNoTravel.exe
2009-06-30 15:03 18,696 a------- c:\windows\help\oem\scripts\HC_BatteryAccessories.exe
2009-06-30 12:44 18,184 a------- c:\windows\help\oem\scripts\HC_BatteryWeakNew.exe
2009-06-26 18:36 18,184 a------- c:\windows\help\oem\scripts\HC_BatteryUpgrade.exe
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 0:26:34.14 ===============

Attached Files



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#2 timmer20

timmer20
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Posted 11 August 2009 - 09:00 PM

After the PC had been off for 1/2 a day, when it was powered back up, it started a cycle of BSOD. It would start to boot, wait for password, and after about 2 min, it would blue screen. When I came home from work, I captured the hex data:

0x0000008E (0XC0000005, 0X8BE9DE45, 0X9BFEEFF8, 0X00000000)

On subsequent BSOD, the middle 2 hex #'s would change, but it was always 8E (0XC0000005, , , 0x00000000).

Thanks for you help on this.

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 13 August 2009 - 04:37 PM.


#3 DocSatan

DocSatan

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Posted 21 August 2009 - 07:42 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#4 Orange Blossom

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Posted 27 August 2009 - 09:03 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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