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windows update Error number: 0x80070420


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#1 milfordinvestments

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Posted 09 August 2009 - 08:48 PM

I am trying to manually update windows on a small hp netbook, has always worked perfect, now seems to error out everytime. Have tried multiple fixes to .dll and reboot found over internet
no luck any help appreciated
Thanks

Error number: 0x80070420

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#2 Andrew

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Posted 10 August 2009 - 02:34 AM

This error indicates one of two related things: that the Windows Update service is not running or the Windows Installer platform is broken/not installed/out of date.

Try this:

Click on the Start button, then click on Run...
In the Run... box, type cmd and press Enter.
This will launch the Windows Command Line Shell (looks like DOS)
In the Command Shell window, type the following and press Enter:
net stop wuauserv
Then type this and press Enter:
net start wuauserv
Try updating again.

If that fails, then try this:
Go to the Add/Remove Programs control in the Control Panel
In the list of programs, see if there is an entry for Windows Installer 3.1 (you will need to check the box that says "Show Updates")
If there is an entry, then uninstall Windows Installer 3.1
Visit the Windows Installer download page and download the installer.
Run the installer to reinstall Windows Installer 3.1
Reboot, see whether that fixed the problem.

#3 milfordinvestments

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Posted 10 August 2009 - 08:49 AM

at prompt i type : net stop wuauserv

it dosent seem to accept this command, i get error saying :

The requsested pause or stop is not valid for this service??



also computer does not show windows installer 3.1 even with show updates checked?

any other guess?

Thanks

#4 hamluis

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Posted 10 August 2009 - 10:09 AM

FWIW: Windows Installer 3.1 has been replaced by Windows Installer 4.5, http://www.microsoft.com/downloads/details...;displaylang=en

Louis

#5 milfordinvestments

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Posted 10 August 2009 - 11:13 AM

i reinstalled 4.5 but still giving same error code

#6 milfordinvestments

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Posted 11 August 2009 - 03:41 PM

anyone else have a guess?
thx




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