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Slow Vista HP


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2 replies to this topic

#1 Bolstone

Bolstone

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Posted 09 August 2009 - 02:07 PM

Getting faults reported on boot-up:
Host processes for Windows Services, stopped working.
Personalised settings not responding.
Windows sidebar.
(Possibly others too)

LOG File:
DDS (Ver_09-07-30.01) - NTFSx86
Run by Bazshar41 at 19:33:27.09 on 09/08/2009
Internet Explorer: 8.0.6001.18813
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.895.340 [GMT 1:00]

AV: PCguard Anti-Virus *On-access scanning enabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: PCguard Anti-Spyware *disabled* (Updated) {307352C6-1CBD-11DB-8AF6-B622A1EF5492}
FW: PCguard Firewall *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Thomson\ST330\service\st330service.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\Explorer.EXE
C:\Program Files\Virgin Broadband\PCguard\rps.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Program Files\Virgin Broadband\PCguard\SafeConnect\Bin\SanaAgent.exe
C:\Windows\System32\alg.exe
C:\Program Files\Virgin Broadband\PCguard\RpsSecurityAwareR.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Program Files\SiS VGA Utilities\SiSTray.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91AgentS1.exe
C:\Program Files\Thomson\ST330\diagnostics\diagnostics.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Virgin Broadband\advisor\BroadbandadvisorComHandler.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Virgin Broadband\PCguard\Kav\Bin\ScanningProcess.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\System32\mobsync.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Users\Bazshar41\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uSearch Bar = Preserve
mStart Page = hxxp://en.uk.acer.yahoo.com
uSearchURL,(Default) = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\virgin broadband\pcguard\pkR.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [EPSON Stylus DX8400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticee.exe /fu "c:\users\bazsha~1\appdata\local\temp\E_SBD3.tmp" /EF "HKCU"
uRun: [Acer Tour Reminder]
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Acer Empowering Technology Monitor] c:\acer\empowering technology\SysMonitor.exe
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
mRun: [PCMMediaSharing] c:\program files\acer arcade live\acer homemedia connect\kernel\dms\PCMMediaSharing.exe
mRun: [SiSTray] %ProgramFiles%\SiS VGA Utilities\SiSTray.exe
mRun: [WarReg_PopUp] c:\acer\wr_popup\WarReg_PopUp.exe
mRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
mRun: [diagnostics] "c:\program files\thomson\st330\diagnostics\diagnostics.exe" /icon -l:en
mRun: [SpeedTouch USB Diagnostics] "c:\program files\thomson\speedtouch usb\Dragdiag.exe" /icon
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Broadbandadvisor.exe] "c:\program files\virgin broadband\advisor\Broadbandadvisor.exe" /AUTORUN
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: SynchronousMachineGroupPolicy = 0 (0x0)
mPolicies-system: SynchronousUserGroupPolicy = 0 (0x0)
DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} - hxxp://download.microsoft.com/download/7/0/7/707a44ad-52ad-49af-b7ef-e21b6b0656e4/VirtualEarth3D.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {428A9DEF-F057-402B-9F2D-A5887F4544ED} - hxxp://download.microsoft.com/download/f/0/2/f02b515c-7076-4cee-bc08-fd6fea594578/VirtualEarth3D.cab
DPF: {72376E32-8AF2-473F-BE32-E5D0F39C865D} - hxxp://www.cyberlink.com/acer/arcade/prog/UpdateAdvisorV2.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {99FE5072-78AA-4FEE-89BA-69A5FA55343F} - hxxp://download.microsoft.com/download/B/3/A/B3A2EA73-793D-4ABE-992D-C81140384044/igdtoolx.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {2ABBEAAA-7FCF-4D74-8B33-F36D180099C7} = 194.168.4.100 194.168.8.100

============= SERVICES / DRIVERS ===============

R2 Acer HomeMedia Connect Service;Acer HomeMedia Connect Service;c:\program files\acer arcade live\acer homemedia connect\kernel\dms\CLMSServer.exe [2007-9-14 269448]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\virgin broadband\pcguard\safeconnect\driver\platform_vista\SafeConnectDriver.sys [2008-11-14 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\virgin broadband\pcguard\safeconnect\driver\platform_vista\SafeConnectFilter.sys [2008-11-14 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\virgin broadband\pcguard\safeconnect\driver\platform_vista\SafeConnectShim.sys [2008-11-14 29248]
R3 SiS6350;SiS6350;c:\windows\system32\drivers\SISGRKMD.sys [2007-9-14 454520]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\drivers\SiSGB6.sys [2007-9-14 46592]
S3 IdcPHid;IdeaCom HID Touch Screen Driver (PS/2);c:\windows\system32\drivers\idcphid.sys [2008-12-11 16256]
S3 ST330;ST330;c:\windows\system32\drivers\st330.sys [2008-1-30 30464]
S3 STBUS;STBUS;c:\windows\system32\drivers\stbus.sys [2008-1-30 12672]
S3 stppp;Speedtouch PPP Adapter Adapter;c:\windows\system32\drivers\stppp.sys [2008-1-30 35328]

=============== Created Last 30 ================

2009-08-08 19:03 0 a---h--- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
2009-08-06 10:54 396,288 a------- c:\program files\HijackThis.exe
2009-08-04 12:53 74,744 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-08-04 12:53 5,433,376 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-08-04 12:49 36 a------- c:\windows\system32\????????????????????????????????????g
2009-08-04 12:47 <DIR> --d----- c:\windows\LastGood.Tmp
2009-08-04 12:45 71,184 a------- c:\windows\system32\drivers\DefragFS.sys
2009-08-04 12:45 <DIR> --d----- c:\programdata\Raxco
2009-08-04 12:45 <DIR> --d----- c:\program files\Raxco
2009-08-01 12:46 <DIR> --d----- c:\programdata\IObit
2009-08-01 12:46 <DIR> --d----- c:\progra~2\IObit
2009-07-29 07:30 915,456 a------- c:\windows\system32\wininet.dll
2009-07-29 07:30 1,469,440 a------- c:\windows\system32\inetcpl.cpl
2009-07-29 07:29 1,638,912 a------- c:\windows\system32\mshtml.tlb
2009-07-29 07:29 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-07-29 07:29 109,056 a------- c:\windows\system32\iesysprep.dll
2009-07-29 07:29 71,680 a------- c:\windows\system32\iesetup.dll
2009-07-29 07:29 57,667 a------- c:\windows\system32\ieuinit.inf
2009-07-25 18:39 11,138 a------- c:\windows\msvrc20.dll
2009-07-20 13:19 15,620 a------- c:\windows\system32\SystemRes13.sm.SYS
2009-07-20 13:17 <DIR> --d----- c:\windows\SysResources Manager
2009-07-20 13:17 <DIR> --d----- c:\program files\SysResources Manager
2009-07-15 07:34 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-15 07:34 156,672 a------- c:\windows\system32\t2embed.dll
2009-07-15 07:34 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-15 07:34 23,552 a------- c:\windows\system32\lpk.dll
2009-07-15 07:34 10,240 a------- c:\windows\system32\dciman32.dll

==================== Find3M ====================

2009-08-06 10:55 8,845 a------- c:\program files\hijackthis.log
2009-08-04 12:47 143,360 a------- c:\windows\inf\infstrng.dat
2009-08-04 12:47 86,016 a------- c:\windows\inf\infstor.dat
2009-08-04 12:47 51,200 a------- c:\windows\inf\infpub.dat
2009-06-25 13:29 665,600 a------- c:\windows\inf\drvindex.dat
2009-03-10 23:24 30,080 a------- c:\users\bazsha~1\appdata\roaming\wklnhst.dat
2008-05-30 20:38 174 a--sh--- c:\program files\desktop.ini
2006-11-02 13:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 13:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 13:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 13:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-08-21 10:00 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 19:37:38.08 ===============

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#2 Guest_superbird_*

Guest_superbird_*

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Posted 20 August 2009 - 03:06 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 Orange Blossom

Orange Blossom

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Posted 27 August 2009 - 08:58 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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