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Very very slow computer start up


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2 replies to this topic

#1 atapp21

atapp21

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Posted 09 August 2009 - 08:21 AM

I have a 4 yr old Dell desktop Dimension 4550, windows XP and 768 Mb of ram. I currently use Norton Internet security 2009 but I'm suspicious of its performance because I once I came back from a month long job assignment I notice that my computer takes an extremely long time to boot up and so I suspect a virus or trojan horse of some type. I need help determining if this is the case.


DDS (Ver_09-07-30.01) - NTFSx86
Run by Anthony at 5:54:49.97 on Sun 08/09/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.345 [GMT -7:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Anthony\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://dsl.sbc.yahoo.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uWindow Title = Windows Internet Explorer provided by Yahoo!
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&fr=yie7c
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn5\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn5\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.5.0.135\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.5.0.135\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn5\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn5\yt.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.5.0.135\coIEPlg.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MSMSGS] "c:\program files\messenger\MSMSGS.EXE" /background
uRun: [PhotoShow Deluxe Media Manager] c:\progra~1\ahead\neroph~1\data\xtras\mssysmgr.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [EPSON Stylus Photo R260 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibna.exe /fu "c:\docume~1\anthony\locals~1\temp\E_S67.tmp" /EF "HKCU"
uRun: [NBJ] "c:\program files\ahead\nero backitup\NBJ.exe"
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
mRun: [diagent] "c:\program files\creative\sblive\diagnostics\diagent.exe" startup
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [OutpostFeedBack] c:\progra~1\agnitum\outpos~1.0\feedback.exe /dump:os_startup
mRun: [MimBoot] c:\progra~1\musicm~1\musicm~1\mimboot.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [basicsmssmenu] "c:\program files\seagate\basics\basics status\MaxMenuMgrBasics.exe"
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [CTCheck] c:\program files\creative\creative zen\zen media explorer\CTCheck.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [<NO NAME>]
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-explorer: <NO NAME> =
IE: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZCxdm565MAUS
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\iogear\bluetooth software\btsendto_ie_ctx.htm
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
Trusted Zone: aol.com\free
Trusted Zone: turbotax.com
Trusted Zone: musicmatch.com\online
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/su/ocx/15030/CTSUEng.cab
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/CursorManiaFWBInitialSetup1.0.0.15-3.cab
DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab
DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} - hxxp://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.67.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1157437992562
DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://targetphoto.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} - hxxp://download.games.yahoo.com/games/web_games/gamehouse/frenzy/SproutLauncher.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
DPF: {EA6246B4-F380-443F-8727-9AEA3371146C} - hxxp://www.shockwave.com/content/weddingdash/sis/WeddingDash.1.0.0.47.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/softwareupdate/su2/ocx/15035/CTPID.cab
DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} - hxxp://yme.music.yahoo.com/qos/cabs/DiagCollectionControl.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.5.0.135\CoIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\anthony\applic~1\mozilla\firefox\profiles\2qaua15n.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - Dogpile
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npRLCT4Player.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.zencast - Creative ZENcast v1.02.10); user_pref(general.useragent.extra.zencast, Creative ZENcast v2.00.13); user_pref(general.useragent.extra.zencast, Creative ZENcast v2.01.01
============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1005000.087\SymEFA.sys [2009-6-26 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1005000.087\BHDrvx86.sys [2009-6-26 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1005000.087\cchpx86.sys [2009-6-26 482352]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090730.003\IDSXpx86.sys [2009-7-30 276344]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.5.0.135\ccSvcHst.exe [2009-6-26 115560]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-6-26 101936]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090808.020\NAVENG.SYS [2009-8-8 87888]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090808.020\NAVEX15.SYS [2009-8-8 875728]
R3 RLDesignVirtualAudioCableWdm;Live! Cam Virtual;c:\windows\system32\drivers\livecamv.sys [2008-6-22 31616]

=============== Created Last 30 ================

2009-08-07 09:09 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-08-07 04:04 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-07 04:01 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-07 04:01 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-07 04:01 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-07 04:01 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-07 04:01 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-07 04:01 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-07 04:01 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-07 03:56 <DIR> --d----- c:\windows\SxsCaPendDel

==================== Find3M ====================

2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-03 10:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-26 16:34 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-06-26 16:34 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-06-26 16:34 7,386 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-06-26 16:34 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-06-26 16:34 36,400 a----r-- c:\windows\system32\drivers\SymIM.sys
2009-06-16 07:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 07:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-03 12:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-02-06 17:07 96,880 a------- c:\docume~1\anthony\applic~1\GDIPFONTCACHEV1.DAT
2008-06-22 23:01 75 ---shr-- c:\windows\CT4CET.bin
2008-09-18 03:07 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091820080919\index.dat

============= FINISH: 5:55:30.83 ===============

Attached Files


Yours Truly,
Tapdiggity

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#2 Guest_superbird_*

Guest_superbird_*

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Posted 20 August 2009 - 03:02 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 27 August 2009 - 08:59 PM

Due to the lack of feedback, this Topic is now closed.

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