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Likely malware infection


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#1 BradRHS08

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Posted 09 August 2009 - 02:13 AM

Hi all
FYI: I am not particularly computer/tech-savvy, so layman's terms would be greatly appreciated

My problems are (and it should be noted they started just yesterday afternoon)

First, I began seeing those infamous Vimax ads that so many people have been complaining about recently. I thought it was odd, but didn't think anything of it at first
I also noticed that quite often I would get re-directed to a random site while searching on Yahoo

The Vimax ads were now popping up everywhere, even on my Weather Channel desktop

Then, a little later, my security center starting popping up with this thing that said (and I'm paraphrasing here):
Winishield has detected **** infections in your system. Please install now.

It proceeded to scan my system, then, when I clicked "Clean", it took me to a page to pay for the program, so I exited out
Now it keeps popping up, showing all these different viruses and spyware that I have

My questions:

1. How can I correct these problems without taking my laptop in to a specialist?

2. Are the two problems connected in some way?

3. Since the "Winishield" thing is coming from my computer's Security Center, is it legit, or just more malware? (I was hit with WinDefender last winter, so I've had some experience with it)

Any and all help is greatly appreciated

Thanks,
Brad

Edited by BradRHS08, 09 August 2009 - 02:15 AM.


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#2 BradRHS08

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Posted 09 August 2009 - 02:21 AM

Oh, and I forgot to add:

It won't let me open MalwareBytes to get rid of it, and when I download any other anti-malware/spyware programs, they won't work

#3 snowdrop

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Posted 09 August 2009 - 08:56 AM

What is your current antivirus protection program?

Have you yet tried to rename the Malwarebytes exe to maybe 'swan exe' so the 'whatever- it- is'on there that does not like Malwarebytes 'finding it' will not recognise the program being ON the computer ( at least that is the theory !!)?
:thumbsup:

#4 BradRHS08

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Posted 09 August 2009 - 02:17 PM

Right now, my anti-virus is Norton, but it just scans for the viruses, it doesn't remove them

No, I haven't tried renaming it

#5 snowdrop

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Posted 09 August 2009 - 02:20 PM

Please try renaming the exe for the Malwarebytes then run it ?

As to Norton , are you saying it will not remove any infections it finds or it cannot remove them :thumbsup:

Are you asking it TO remove them or to merely give you a list of what the scan finds ?

#6 BradRHS08

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Posted 09 August 2009 - 02:32 PM

I am saying I have the version that only gives you a list, but doesn't remove the infections

How would I go about renaming the exe? Does that mean simply renaming the file name?

#7 snowdrop

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Posted 09 August 2009 - 02:42 PM

Where do you have the Malwarebytes exe saved? Find it, then right mouse click on it and you will see a tab that says 'rename'; also the name box UNDER the exe should also show AS a box and you can change in there the exe name

what version of Norton do you have and is it your Resident Installed antivirus program ?

#8 BradRHS08

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Posted 09 August 2009 - 02:44 PM

It's saved on my desktop
Right now, I have the laptop unplugged so it can be taken in
I'll have to plug it back in

I'm not sure what version of Norton I have, but it is Resident Installed

#9 BradRHS08

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Posted 09 August 2009 - 02:49 PM

OK, I'll try renaming it now

#10 BradRHS08

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Posted 09 August 2009 - 03:00 PM

When I right-click and then click rename, it just clears the file name so I can type in another. I don't see anything about an exe

#11 snowdrop

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Posted 09 August 2009 - 03:05 PM

When I right-click and then click rename, it just clears the file name so I can type in another. I don't see anything about an exe



an example for you

if you see maybe 'empty.exe'

you can rename it to 'full.exe '

YOU need to put the 'exe' bit in the name


What does the EXE currently say?

#12 BradRHS08

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Posted 09 August 2009 - 04:46 PM

All right, it turns out my stepfather (who is very good with computers) is taking it in to have it fixed

Sorry to take up your time
Go ahead and close this thread, I won't be needing anyone's help

#13 Pandy

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Posted 09 August 2009 - 09:48 PM

OK BradRHS08. If you find you would like to reopen this topic please pm a moderator and ask them to do so for you. Fornow, this topic is closed. If you have any other topic you would like to talk about just begin a new topic. :thumbsup: I am glad you found someone to help you :flowers:

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