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I'm infected but don't know the virus name

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2 replies to this topic

#1 kkater


  • Members
  • 1 posts
  • Local time:10:24 PM

Posted 08 August 2009 - 08:05 PM

Hello. I'm infected with what I think is a trojan, but don't know the name. I get tons of pop ups and if I do a Goodle search I always get a white screen with the message QFxZ-CAA at the top of the page. If I hit refresh when I see that message it will take me to what I was trying to get to. I can log into Yahoo mail but can't open my Inbox.

Thank you in advance for any and all help!!!

Here is my dds.txt log -

DDS (Ver_09-07-30.01) - NTFSx86
Run by masoane1 at 19:40:13.01 on Sat 08/08/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1331 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Fiberlink\Extend360\FLUtilsSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Fiberlink\Extend360\ServiceMgr.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Fiberlink\Extend360\e360sysTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Documents and Settings\masoane1\Desktop\dds.scr

============== Pseudo HJT Report ===============

uLocal Page = \blank.htm
uStart Page = hxxp://kmonline.kindermorgan.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://kmonline.kindermorgan.com/
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {2526aaa1-7b15-405d-a209-9c5455e56e87} - c:\windows\system32\bikurifo.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [BgInfo1] c:\\progra~1\\kmhelp\\bginfo\\NAV.vbs
mRun: [BgInfo2] c:\\progra~1\\kmhelp\\bginfo\\bginfo.exe /iqc:\progra~1\kmhelp\bginfo\BGINFO.BGI /timer:0
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [msupdate] msupdate.exe
mRun: [riwevulapu] Rundll32.exe "c:\windows\system32\zahatahe.dll",s
mRun: [CPM1bf23879] Rundll32.exe "c:\windows\system32\zawikiyu.dll",a
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
mPolicies-system: DisableCAD = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/html - {ae495c30-d5ef-4176-ac41-cdba810a5e09} -
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\windows\system32\fihasine.dll c:\windows\system32\zawikiyu.dll
SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\zawikiyu.dll
STS: STS: {ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} - c:\windows\system32\zawikiyu.dll
LSA: Notification Packages = scecli c:\windows\system32\fihasine.dll

============= SERVICES / DRIVERS ===============

R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2008-5-28 54656]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2008-6-24 191848]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2008-6-24 169320]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2008-9-30 116664]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2008-9-30 1956792]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-7-9 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090806.006\naveng.sys [2009-8-7 87888]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090806.006\navex15.sys [2009-8-7 875728]
R3 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2008-5-28 337280]
S3 FIBWLANAPI5;FIBWLANAPI5 NDIS Protocol Driver;c:\progra~1\fiberl~1\extend~1\FIBWLANAPI5.SYS [2009-1-21 32160]
S3 PTDCWWAN;PANTECH PC Card WWAN Controller device driver;c:\windows\system32\drivers\PTDCWWAN.sys [2009-7-10 58240]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-7-10 280344]

=============== Created Last 30 ================

2009-08-07 06:41 <DIR> --d----- c:\program files\Adware Professional
2009-08-05 23:08 24,068 a------- c:\windows\msupdate.exe
2009-08-02 00:12 202,072 a----r-- c:\windows\system32\cpnprt2.cid
2009-08-02 00:12 <DIR> --d----- c:\windows\Cache
2009-08-02 00:12 <DIR> --d----- c:\program files\Coupons
2009-08-01 23:58 25,856 ac------ c:\windows\system32\dllcache\usbprint.sys
2009-08-01 23:58 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-07-24 19:14 <DIR> --d----- c:\program files\Shared
2009-07-22 13:58 <DIR> --d----- c:\program files\Lomic
2009-07-22 13:33 <DIR> --d----- c:\program files\Instromet Ultrasonic Technologies
2009-07-22 13:26 <DIR> --d----- C:\Instrumet Uniform
2009-07-21 15:07 3,253 a------- c:\windows\system32\wbem\Outlook_01ca0a3eee733d97.mof
2009-07-21 13:02 <DIR> --d----- c:\windows\system32\LogFiles
2009-07-16 13:14 <DIR> --d----- C:\TEMP
2009-07-15 06:14 0 a------- c:\windows\webica.ini
2009-07-14 08:11 <DIR> --d----- c:\docume~1\masoane1\applic~1\ICAClient
2009-07-13 12:19 <DIR> --d----- c:\docume~1\masoane1\applic~1\Smith Micro
2009-07-13 08:48 <DIR> --d----- c:\program files\Verizon Wireless
2009-07-12 16:50 <DIR> --d----- C:\Chromat Test
2009-07-12 13:06 111 a---h--- C:\sys356.bin
2009-07-12 13:03 111 a---h--- C:\sys48062.bin
2009-07-12 12:52 <DIR> --d----- c:\program files\GOFXL2002
2009-07-12 12:50 <DIR> --d----- C:\Aga
2009-07-12 12:49 <DIR> --d----- C:\Mw Rf
2009-07-12 12:36 <DIR> --d----- C:\Efm Upload
2009-07-12 12:31 <DIR> --d----- C:\Regs
2009-07-10 16:26 65,536 a------- c:\windows\system32\pxfhwmcp.dll
2009-07-10 16:26 58,240 a------- c:\windows\system32\drivers\PTDCWWAN.sys
2009-07-10 16:26 41,728 a------- c:\windows\system32\drivers\PTDCMdm.sys
2009-07-10 16:26 39,808 a------- c:\windows\system32\drivers\PTDCVsp.sys
2009-07-10 16:26 27,520 a------- c:\windows\system32\drivers\PTDCBus.sys
2009-07-10 16:26 14,336 a------- c:\windows\system32\PTDCCID.dll
2009-07-10 16:26 <DIR> --d----- c:\program files\PANTECH
2009-07-10 14:50 303,735 a------- c:\windows\system32\drivers\CVPNDRVA.sys
2009-07-10 14:50 5,315 a------- c:\windows\system32\drivers\CVirtA.sys
2009-07-10 14:50 197,672 a------- c:\windows\system32\vpnapi.dll
2009-07-10 14:50 <DIR> --d----- c:\program files\common files\Deterministic Networks
2009-07-10 14:25 <DIR> --d----- C:\Cisco 4.6.02
2009-07-10 14:23 <DIR> --d----- C:\Cisco 4.8
2009-07-10 14:01 53 a------- c:\windows\sixtrak.ini
2009-07-10 14:00 244,416 a------- c:\windows\system32\msflxgrd.ocx
2009-07-10 13:59 45,056 a------- c:\windows\system32\OELMUtils.dll
2009-07-10 13:59 <DIR> --d----- c:\program files\common files\BristolBabcock
2009-07-10 13:59 376,832 a------- c:\windows\system32\MPIWIN32.DLL
2009-07-10 13:59 142,848 a------- c:\windows\system32\KEYLIB32.dll
2009-07-10 13:59 393,728 a------- c:\windows\system32\CbSetup.exe
2009-07-10 13:57 17,152 ac------ c:\windows\system32\dllcache\usbohci.sys
2009-07-10 13:57 17,152 a------- c:\windows\system32\drivers\usbohci.sys
2009-07-10 13:34 <DIR> --d----- C:\Mcwin
2009-07-10 13:25 <DIR> --d----- C:\666666
2009-07-10 13:22 <DIR> --d----- C:\666666T
2009-07-10 13:20 <DIR> --d----- C:\OpenBsi
2009-07-10 13:19 <DIR> --d----- C:\Measurement
2009-07-10 13:18 <DIR> --d----- C:\Open Bsi
2009-07-10 13:16 <DIR> --d----- C:\Accol
2009-07-10 11:01 <DIR> --d----- c:\program files\MSXML 4.0
2009-07-10 10:15 <DIR> --d-h--- c:\windows\PIF
2009-07-10 10:14 <DIR> --d----- c:\program files\Emerson Process Management
2009-07-10 10:14 <DIR> --d----- C:\GC
2009-07-10 10:14 303,616 a------- c:\windows\IsUninst.exe
2009-07-10 09:58 <DIR> --d----- c:\docume~1\masoane1\applic~1\Macrovision
2009-07-10 09:57 <DIR> --dsh--- c:\documents and settings\masoane1\UserData
2009-07-10 09:57 <DIR> --d----- c:\documents and settings\masoane1

==================== Find3M ====================

2009-08-08 19:13 84,992 a--sh--- c:\windows\system32\zawikiyu.dll
2009-08-08 19:13 38,400 a--sh--- c:\windows\system32\funepana.dll
2009-08-07 07:22 83,968 a--sh--- c:\windows\system32\donikibi.dll
2009-08-07 07:22 38,400 a--sh--- c:\windows\system32\migukaho.dll
2009-08-06 11:13 49,152 a--sh--- c:\windows\system32\guhukene.dll
2009-08-06 11:13 85,504 a--sh--- c:\windows\system32\vutofudi.dll
2009-08-06 11:13 38,912 a--sh--- c:\windows\system32\jahamure.dll
2009-08-05 23:13 84,992 a--sh--- c:\windows\system32\rusafeme.dll
2009-08-05 23:13 38,400 a--sh--- c:\windows\system32\doweyuti.dll
2009-07-09 11:27 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-07-09 09:55 123,952 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-07-09 09:55 60,800 a------- c:\windows\system32\S32EVNT1.DLL
2009-07-09 09:55 10,671 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-07-09 09:55 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-06-26 11:50 81,920 a------- c:\windows\system32\ieencode.dll
2009-06-16 09:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-03 14:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-05-06 11:14 49,152 a--sh--- c:\windows\system32\bikurifo.dll
2009-05-06 11:14 49,152 a--sh--- c:\windows\system32\fihasine.dll
2009-05-06 11:14 49,152 a--sh--- c:\windows\system32\zahatahe.dll

============= FINISH: 19:42:13.76 ===============

Attached Files

Edited by kkater, 08 August 2009 - 08:07 PM.

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#2 Buckeye_Sam


    Malware Expert

  • Members
  • 17,382 posts
  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:10:24 PM

Posted 10 August 2009 - 12:39 PM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

We need to create an OTL Report
  • Please download OTL from here
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the "Run Scan" button.
  • The scan should take just a few minutes.
  • Copy the log that opens up and paste it back here in your next reply.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


#3 Buckeye_Sam


    Malware Expert

  • Members
  • 17,382 posts
  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:10:24 PM

Posted 26 August 2009 - 07:16 PM

As there has been no response, this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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