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Infected with something that affects internet speed and redirects pages from search engines


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2 replies to this topic

#1 sarahdee

sarahdee

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Posted 08 August 2009 - 06:36 AM

Hi
I'm not very computer savy sorry but I have a problem with a virus/malware/trojan horse that is affecting my internet (I have no idea what it is). When I use a search engine (Google, ask geeves) or just look up a site, another window pops up and says i have viruses and trojan horses affecting my system (it does like a scan) and it wants me to download this program to get rid of it. Its not always this one but other websites that claim to fix viruses pop up too at random times. My internet is really slow and dos not load pages except for specific ones like facebook, my hotmail and online banking site which is ironic. This only started happening within the last week.

Please help me

DDS (Ver_09-07-30.01) - NTFSx86
Run by Sarah at 21:08:18.57 on Sat 08/08/2009
Internet Explorer: 8.0.6001.18813
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.61.1033.18.1915.900 [GMT 10:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\CNAB3RPK.EXE
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\FinePixViewerS\QuickDCF2.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Optus Wireless Broadband\Optus Wireless Broadband.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Java\jre1.6.0_06\bin\jucheck.exe
C:\Windows\system32\rundll32.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Sarah\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.ask.com/?o=10181&jr=true
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Searchme Toolbar: {4d02e7e6-5930-4b51-b9b0-9f21b3789400} - mscoree.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [Sidebar]
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [TOSCDSPD] TOSCDSPD.EXE
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
mRun: [NDSTray.exe] NDSTray.exe
mRun: [cfFncEnabler.exe] cfFncEnabler.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [jswtrayutil] "c:\program files\jumpstart\jswtrayutil.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\exifla~1.lnk - c:\program files\finepixviewers\QuickDCF2.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/VistaMSNPUplden-au.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {4F013A8C-AD7A-43CC-AC4D-267EC6678E1D} = 61.88.88.88 61.88.88.88
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\windows\system32\DfsShlEx32.dll

============= SERVICES / DRIVERS ===============

R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20090730.002\IDSvix86.sys [2009-7-31 272432]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-11-24 20384]
R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\microsoft small business\business contact manager\BcmSqlStartupSvc.exe [2008-1-11 30312]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-19 149352]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-26 101936]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-7-25 7168]
R3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;c:\program files\toshiba\smartfacev\SmartFaceVWatchSrv.exe [2008-4-24 73728]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2009-2-19 41008]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-13 23888]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-3-17 55280]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2008-11-24 954368]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
S3 qcusbser;ZTE USB Device for Legacy Serial Communication;c:\windows\system32\drivers\ZTEusbser.sys [2008-12-16 99584]

=============== Created Last 30 ================

2009-08-08 19:27 <DIR> --dsh--- c:\windows\system32\SystemX86
2009-08-07 19:59 518,144 a--sh--- c:\windows\system32\55BD.tmp
2009-08-04 18:25 <DIR> --d----- c:\windows\LMI895A.tmp
2009-08-04 18:11 <DIR> --d----- c:\windows\LMIBE02.tmp
2009-08-02 16:12 194 a------- c:\windows\system32\udpcrawl.tmp
2009-08-02 15:24 17,988 a------- c:\windows\GnuHashes.ini
2009-08-02 15:17 1,372 a------- c:\windows\system32\T7x5k7W3Dnk7neG.vbs
2009-08-02 15:16 1,372 a------- c:\windows\system32\vsCBtmV3oq1yH.vbs
2009-08-02 15:16 1,372 a------- c:\windows\system32\puDEOHB6EKCsGvG.vbs
2009-08-02 15:16 573 a--sh--- c:\windows\system32\GroupPolicy000.dat
2009-08-02 15:15 374,272 a--sh--- c:\windows\system32\8DCE.tmp
2009-08-02 15:15 121,856 a------- c:\windows\system32\DfsShlEx32.dll
2009-08-02 15:15 1,372 a------- c:\windows\system32\8lvv1.vbs
2009-07-25 08:08 <DIR> --d----- c:\programdata\Google
2009-07-25 08:07 <DIR> --d----- c:\programdata\NOS
2009-07-15 16:30 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-15 16:30 156,672 a------- c:\windows\system32\t2embed.dll
2009-07-15 16:30 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-15 16:30 10,240 a------- c:\windows\system32\dciman32.dll

==================== Find3M ====================

2009-08-08 20:50 143,360 a------- c:\windows\inf\infstrng.dat
2009-08-08 20:50 51,200 a------- c:\windows\inf\infpub.dat
2009-08-03 20:20 86,016 a------- c:\windows\inf\infstor.dat
2009-07-22 07:52 915,456 a------- c:\windows\system32\wininet.dll
2009-07-22 07:47 109,056 a------- c:\windows\system32\iesysprep.dll
2009-07-22 07:47 71,680 a------- c:\windows\system32\iesetup.dll
2009-07-22 06:13 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-06-16 21:26 3,628 a------- C:\mediamp3.dat
2008-12-05 08:49 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-21 12:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 22:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 22:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 22:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 22:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 19:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 19:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 19:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 19:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-03-29 12:12 16,384 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\feeds cache\index.dat
2009-03-29 12:12 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009032920090330\index.dat

============= FINISH: 21:13:33.12 ===============

Attached Files



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#2 etavares

etavares

    Bleepin' Remover


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Posted 18 August 2009 - 05:44 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 Orange Blossom

Orange Blossom

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Posted 24 August 2009 - 11:16 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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