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Spyware!! TRojans!


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32 replies to this topic

#1 Roseannjohn

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Posted 07 August 2009 - 04:29 PM

Hi. I've tried searching for answers on how to fix my problem on my own for the past two days. I do not know much about computer programs, spyware, and such, so I rather have an expert tell me what to do rather than try to do it myself.

Problems:
1. When I try to open up certain programs, a screen comes up saying "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the items." This message comes up for programs that I have had no problem in opening three days ago.

2. I google something....Search results appear...I click on a link....some other website comes up instead. Go back to results page and try to click on the link again, same thing happens.

3. Can't run malware.

4. Downloaded Spyware Doctor....these are the problems it told me...

Adware.Advertising (2 infections)
Adware.IEPlugin (13 infections)
Trojan.FakeAlert (35 infections)
Rootkit.TDSS (13 infections)
Application.NirCmd (27 infections)
RogueAntiSpyware.XPAntispyware (2 infections)
Trojan-Downloader.Agent.OGP (1 infection)
Trojan.Generic (1 infection)
Adware.BHO.GEN (14 infections)


Please tell me what program to download so u can see the log.

Thank you!

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#2 Computer Pro

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Posted 07 August 2009 - 05:25 PM

Hello and welcome to Bleeping Computer.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

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To try to run malwarebytes:

let's try Fatdcuk's fix.

Please navigate to the MBAM folder located in the Program Files directory.

Locate MBAM.exe and rename it to winlogon.exe

Once renamed double click on the file to open MBAM and select Quick Scan

At the end of the scan click Remove Selected and then reboot.


Post the scan log. The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Edited by Computer Pro, 07 August 2009 - 05:26 PM.

Computer Pro

#3 Roseannjohn

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Posted 08 August 2009 - 02:33 PM

I still cannot get malware to open. And, i tried to download it again from the site and the screen just freezes every time.

#4 Computer Pro

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Posted 08 August 2009 - 03:08 PM

Please download Dr. Web the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr. Web Cureit as follows:
Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).
If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
Now put a check next to Complete scan to scan all local disks and removable media.
In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
In the top menu, click file and choose save report list.
Save the DrWeb.csv report to your desktop.
Exit Dr.Web Cureit when done.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
Computer Pro

#5 Roseannjohn

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Posted 08 August 2009 - 09:06 PM

this is the only thing i have from DrWeb:

CouponPrinter.ocx;C:\WINDOWS;Adware.Coupons.34;Incurable.Moved.

i thought i was supposed to get some long log!

#6 Computer Pro

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Posted 08 August 2009 - 09:15 PM

You should be happy its not a long log. A long log means a long list of malware. Please try to run Malwarebytes in Safe Mode.

To Access safe mode:

: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
Computer Pro

#7 Roseannjohn

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Posted 08 August 2009 - 09:26 PM

I am trying to but it says

Error code: 707(2)

#8 Computer Pro

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Posted 08 August 2009 - 09:29 PM

Ok, its hiding. To Sophos we go!

Please download Sophos Anti-rootkit& save it to your desktop.
Note: If using the vendor's download site you will be asked to register with MySophos so an email containing an activation link can be sent to your email address.

Credits to DaChew
Be sure to print out and read the User Manualand Release Notes
Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now". Click Yes.
Make sure the following are checked:
o Running processes
o Windows Registry
o Local Hard Drives

Click Start scan.
Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
o Files tagged as Removable: No are not marked for removal and cannot be removed.
o Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
o Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
After reboot, a dialog box displays the files you selected for removal and the action taken.
Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\<username>\Local Settings\Temp\.
Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
Disconnect from the Internet or physically unplug you Internet cable connection.
Clean out your temporary files.
Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
Temporarily disable your anti-virus and real-time anti-spyware protection.
After starting the scan, do not use the computer until the scan has completed.
When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
Computer Pro

#9 Roseannjohn

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Posted 08 August 2009 - 09:31 PM

should I do this in safe mode?

#10 Computer Pro

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Posted 08 August 2009 - 09:33 PM

Normal mode is fine. Then if it doesnt work there, try Safe Mode
Computer Pro

#11 Roseannjohn

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Posted 09 August 2009 - 12:09 AM

So here is the log....



Sophos Anti-Rootkit Version 1.5.0 © 2009 Sophos Plc
Started logging on 8/8/2009 at 21:38:51 PM
User "Rose" on computer "ROSEANN"
Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x300 PT=0x1 Win32
Info: Starting process scan.
Error: Could not start the helper process - unable to complete scan.
Please restart and try again.
Incorrect function.
Info: Starting registry scan.
Info: Starting disk scan of C: (NTFS).
Hidden: file C:\WINDOWS\system32\xa.tmp
Hidden: file C:\Documents and Settings\Rose\Local Settings\temp\UAC2a04.tmp
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\t-images--01fc7bf1ecba03a6ff09a5a097659a94d2a21c2c-29a276f2adcec3bc--jpg_sqthumb_med--menspantsandslacks-686-men-apos-s-acc-syndicate-insulated-snowboard-pants[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--d70fc3f619f7dfc030a3515fb9f60fdf93071828-dfbdfa26ee9b3b37--jpg_sqthumb_med--womenspantsandslacks-burton-guard-insulated-snowboard-pants-womens[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--ba78b247c0d01baec4f7043913bddde4871f3743-75ead6d6b70aaace--jpg_sqthumb_med--menspantsandslacks-burton-idiom-2l-shell-snowboard-pants-men-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\uct-images--8567718f9f8bb9ef5cabbae8d165e78c2b0359c7-a6f527dccd150d4f--jpg_sqthumb_med--womenspantsandslacks-burton-alpine-snowboard-pants-waterproof-for-women[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\uct-images--e4d472b9afd7df25ae7714601e2beaedc22cd461-75ead6d6b70aaace--jpg_sqthumb_med--womenspantsandslacks-special-blend-justice-snowboard-pants-women-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\es--e2bbae63200d0bb948804617f499ae8c1491d06f-a6f527dccd150d4f--jpg_sqthumb_med--womenspantsandslacks-bonfire-chroma-feather-snowboard-pants-insulated-for-women[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--fd2040a118d4ad7daf95e8b21786cf4dacdb8bc9-75ead6d6b70aaace--jpg_sqthumb_med--womenspantsandslacks-foursquare-fuji-snowboard-pants-women-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--ef2ceada78cd43e7f3fb7a3593fe919fe2413308-dfbdfa26ee9b3b37--jpg_sqthumb_med--menspantsandslacks-burton-ak-2l-stagger-shell-snowboard-pants-mens[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\ct-images--7bada64c4e0d0463c99d4e0d1cf7ed6b6d56d8ae-188d921732d4d470--jpg_sqthumb_med--menspantsandslacks-special-blend-scarlet-le-snowboard-pants-tartan-plaid[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\-images--5fe621eebde9bd72110ef7f40a42ebf08fe90bad-75ead6d6b70aaace--jpg_sqthumb_med--womenspantsandslacks-burton-andy-warhol-shell-snowboard-pants-women-apos-s[1].jpg
Hidden: file C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP208\A0131133.dll
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--c0e19b5580968badabe556b0f86cad1649532e03-188d921732d4d470--jpg_sqthumb_med--menspantsandslacks-analog-condition-plad-snowboard-pants-dk-brown[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\8766345cc61b92cd25c6aa342aebc7b3e-75ead6d6b70aaace--jpg_sqthumb_med--menspantsandslacks-burton-white-collection-cosmic-delight-shell-snowboard-pants-men-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--73d0534c29a67acf9fe82bd6a6717c88c50c4058-a6f527dccd150d4f--jpg_sqthumb_med--menspantsandslacks-patagonia-rubicon-ski-pants-waterproof-for-men[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--6ed735c81571a96088189048dc8ed32d8547866f-a6f527dccd150d4f--jpg_sqthumb_med--womensvests-aventura-clothing-by-sportif-usa-madison-vest-for-women[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\ges--4cb6ed25736b821ac37661d030a4d57daf18e12d-b4ce9b82c6b3e501--jpg_sqthumb_med--menspantsandslacks-burton-transition-snowboard-pants-martini-ronin-crest-print[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--9c80b0a51eab895cc2d8972744aff8fc91543b84-b4ce9b82c6b3e501--jpg_sqthumb_med--womenspantsandslacks-burton-cargo-snowboard-pants-glamocamo-krypto[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\oduct-images--8b1d84f577dadab0540124fe3ae138c4f99c3b98-23afe8e3616b7775--jpg_sqthumb_med--womenspantsandslacks-volcom-defense-cargo-snowboard-pant-women-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\ages--5df8ac17ef0f647957cbf9cae7c1e9d1a13f05fd-188d921732d4d470--jpg_sqthumb_med--menspantsandslacks-ride-c5-gatesville-cargo-shell-snowboard-pants-khaki-white[1].jpg
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP233\A0146996.exe
Hidden: file C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.bak
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\uct-images--e7d0b17c8d9133cfeae3a5e6275e832adf4df70d-23afe8e3616b7775--jpg_sqthumb_med--womenspantsandslacks-burton-ltd-cargo-elite-snowboard-pant-women-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\es--25e35d7ac13292a5e10e17e9712e4f67f7aef6e4-b4ce9b82c6b3e501--jpg_sqthumb_med--womenspantsandslacks-burton-sw-cargo-print-snowboard-pants-true-black-pinstripe[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\COU1U1V5\CIS_Setup_3.10.102363.531_XP_Vista_x32[1].exe
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\es--0b99811c2b5ebeca7ed333a79437479e03add352-188d921732d4d470--jpg_sqthumb_med--menspantsandslacks-vans-farallon-insulated-snowboard-pants-new-white-lace-print[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\uct-images--ad61120e273e72dac259e7fe4e39f191695be527-29a276f2adcec3bc--jpg_sqthumb_med--menspantsandslacks-burton-comic-madness-cargo-men-apos-s-snowboard-pant[1].jpg
Hidden: file C:\WINDOWS\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}\wmp.dll
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--0463a0c160dac46296e9d125ff05da612c21f5ae-188d921732d4d470--jpg_sqthumb_med--menspantsandslacks-vans-landen-insulated-snowboard-pants-vans-black[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\uct-images--7b4d5783881a4442c4feabfe6d68628acb1dc97c-23afe8e3616b7775--jpg_sqthumb_med--womenspantsandslacks-foursquare-katie-print-snowboard-pant-women-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--35adebbc532225ae34c7fbca1929c93e9128fdcf-188d921732d4d470--jpg_sqthumb_med--menspantsandslacks-vans-mylan-cargo-tall-snowboard-pants-vans-black[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--69e627a61c15350889b59cff84f81cca1183dffb-dfbdfa26ee9b3b37--jpg_sqthumb_med--menspantsandslacks-quiksilver-suitcase-shell-snowboard-pants-mens[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\t-images--e55f94bc3395fc1d57f028e69fe178037c07b879-b4ce9b82c6b3e501--jpg_sqthumb_med--menspantsandslacks-burton-ltd-cargo-snowboard-pants-yarn-dyed-tokin-print[1].jpg
Hidden: file C:\Documents and Settings\Rose\My Documents\cmp resources\8GG51TRB.pdf
Hidden: file C:\Documents and Settings\Rose\My Documents\cmp resources\8GG51TRC.pdf
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--0a7cf7843c836d3bde396e0d7051c2cd4359fd2d-75ead6d6b70aaace--jpg_sqthumb_med--menspantsandslacks-rossignol-citius-insulated-ski-pants-men-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\duct-images--934e35efcc22fb57f8c26728cba371695360059a-188d921732d4d470--jpg_sqthumb_med--menspantsandslacks-white-sierra-action-insulated-snowboard-pants-smoke[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\f5bcb5a8e455956e3d9d897ff39a29d6cc94c6-6b5480ca667a2315--jpg_sqthumb_med--womenspantsandslacks-burton-ltd-cargo-elite-pant-women-apos-s-fern-green-glass-subway[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--9d84f056423d229bcaaf57c2ef014130adf36c8d-75ead6d6b70aaace--jpg_sqthumb_med--menspantsandslacks-special-blend-annex-snowboard-pants-men-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--689c681e238d955d054ebb7824f71ca1cc604438-188d921732d4d470--jpg_sqthumb_med--menspantsandslacks-analog-goya-tech-wool-snowboard-pants-black-wool[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\uct-images--ea0d8fb4a1287486901dd7f5697a35fed3010b75-b4ce9b82c6b3e501--jpg_sqthumb_med--womenspantsandslacks-burton-industrial-bomber-snowboard-pants-green-tea[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\e80fc37753027813b320ea8dd898179a9-6694c85a977840c8--jpg_sqthumb_med--womenspantsandslacks-burton-2l-gore-tex-vent-pant-women-apos-s-rock-salt-number-camo-print[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--2f5c461d1d3c120858a7c1d982c9e7587cd8cb6f-75ead6d6b70aaace--jpg_sqthumb_med--womenspantsandslacks-patagonia-rubicon-puff-ski-pants-women-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--bb9a860be3b3862ed8faeefac993e00c714ba80a-188d921732d4d470--jpg_sqthumb_med--menspantsandslacks-white-sierra-fusion-snowboard-pants-dark-taupe[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\s--269c31e1a6a7eaf3ed5bd6d22314e6b7ed8262c3-6b5480ca667a2315--jpg_sqthumb_med--womenspantsandslacks-burton-dante-pant-women-apos-s-azul-diamond-stripe-jacquard[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\ct-images--143d2ca89f56fee5416d52916a73149f2d3b4049-75ead6d6b70aaace--jpg_sqthumb_med--mensblazerscoatsandjackets-marker-celsius-insulated-ski-pants-men-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\t-images--eb5e7ab776e8dddf2504e6554f4773cbb126fd98-6b5480ca667a2315--jpg_sqthumb_med--womenspantsandslacks-burton-2l-gore-tex-vent-pant-women-apos-s-true-black[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--a09965cfbea202ae4400d5aa9496ee3099d13e54-0cf30a2f42ef6307--jpg_sqthumb_med--womenspantsandslacks-burton-andy-warhol-flowers-pant-women-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--2d80b9a3341656b34b9567b9033712a15b2397cc-0cf30a2f42ef6307--jpg_sqthumb_med--womensvests-the-north-face-furallure-tweed-down-vest-women-apos-s[1].jpg
Hidden: file C:\Program Files\COMODO\COMODO Internet Security\cfpconfg.exe
Hidden: file C:\Program Files\COMODO\COMODO Internet Security\cfplogvw.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP233\A0146993.dll
Hidden: file C:\Program Files\COMODO\COMODO Internet Security\cavscan.exe
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\ct-images--08529e243cbdebcb44a2d954ee9383692a9eb351-75ead6d6b70aaace--jpg_sqthumb_med--womenspantsandslacks-rossignol-circus-print-shell-ski-pants-women-apos-s[1].jpg
Hidden: file C:\Program Files\COMODO\COMODO Internet Security\repair\cfpconfg.exe
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--6c7935353f8d1de5426589295646dcec4691ae9b-23afe8e3616b7775--jpg_sqthumb_med--womensvests-the-north-face-furallure-tweed-down-vest-women-apos-s[1].jpg
Hidden: file C:\Program Files\COMODO\COMODO Internet Security\repair\cfplogvw.exe
Hidden: file C:\Program Files\COMODO\COMODO Internet Security\repair\cavscan.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP233\A0146994.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP233\A0146995.exe
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--46fed6e4340b27bba4cd5b0a35d7bfc4a5180d18-75ead6d6b70aaace--jpg_sqthumb_med--menspantsandslacks-spyder-godfather-insulated-ski-pant-men-apos-s[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\MVOJZ7VW\product-images--ba2dc0d619ad971490ff277c5c3609cab5f15eab-188d921732d4d470--jpg_sqthumb_med--menspantsandslacks-burton-gmp-cargo-snowboard-pants-brown-jacquard[1].jpg
Hidden: file C:\Documents and Settings\Rose\Local Settings\Application Data\.#\MBX@C24@893340.###
Hidden: file C:\Documents and Settings\Rose\Local Settings\temp\xpre.tmp
Hidden: file C:\Documents and Settings\Rose\Local Settings\temp\UACa4e1.tmp
Hidden: file C:\Documents and Settings\Rose\Local Settings\temp\rasvsnet.tmp
Hidden: file C:\Documents and Settings\Rose\Local Settings\temp\UAC2acf.tmp
Hidden: file C:\WINDOWS\system32\scecli.dll
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP230\A0145726.sys
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\COU1U1V5\;net=ns;u=ns-80527428_1249759826,1131f3f6150d462,IT_Windows_MSNews,;;kw=;dcopt=ist;tile=1;ord1=170887;sz=728x90;contx=IT_Windows_MSNews;btg=;ord=%20556959457721609[1]
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\COU1U1V5\page;net=ns;u=ns-38240354_1249759832,1131f3f78c060c7,IT_Windows_MSNews,;;kw=;tile=3;ord1=849836;sz=120x600,160x600;contx=IT_Windows_MSNews;btg=;ord=556959457721609[1]
Hidden: file C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll
Hidden: file C:\WINDOWS\ime\imjp8_1\DICTS\imjpzp.dic
Hidden: file C:\WINDOWS\ime\imkr6_1\applets\hwxkor.dll
Hidden: file C:\Program Files\Microsoft Office\Office10\OUTLLIB.DLL
Hidden: file C:\Documents and Settings\Rose\Application Data\Move Networks\ie_bin\qsp2ie071303000006.dll
Hidden: file C:\i386\wmploc.dll
Hidden: file C:\i386\nv4_disp.dll
Hidden: file C:\i386\pxhpinst.exe
Hidden: file C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\VNV11XE9\mbam-setup[3].exe
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\COU1U1V5\net=ns;u=ns-38589698_1249785285,11320c3da88298a,IT_Windows_MSNews,;;kw=;dcopt=ist;tile=1;ord1=441112;sz=728x90;contx=IT_Windows_MSNews;btg=;ord=%209613364659835244[1]
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\COU1U1V5\age;net=ns;u=ns-37068042_1249785289,11320c3ea282fca,IT_Windows_MSNews,;;kw=;tile=3;ord1=702284;sz=120x600,160x600;contx=IT_Windows_MSNews;btg=;ord=9613364659835244[1]
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\YRXW2PH3\e;net=ns;u=ns-95257450_1249782773,113209d8608aa9b,IT_Windows_MSNews,;;kw=;dcopt=ist;tile=1;ord1=83025;sz=728x90;contx=IT_Windows_MSNews;btg=;ord=%20845553046906928[1]
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\YRXW2PH3\epage;net=ns;u=ns-4620410_1249782780,113209da1604441,IT_Windows_MSNews,;;kw=;tile=3;ord1=864690;sz=120x600,160x600;contx=IT_Windows_MSNews;btg=;ord=845553046906928[1]
Hidden: file C:\Documents and Settings\Rose\Local Settings\Temporary Internet Files\Content.IE5\COU1U1V5\m;net=ns;u=ns-3685841_1249782785,113209db4e89a65,IT_Windows_MSNews,;;kw=;dcopt=ist;tile=1;ord1=517139;sz=728x90;contx=IT_Windows_MSNews;btg=;ord=%20845553046906928[1]
Hidden: file C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
Hidden: file C:\WINDOWS\SWREG.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP206\A0130984.dll
Hidden: file C:\Program Files\SMART Technologies\Notebook Software\Bridgit.exe
Hidden: file C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP233\A0146961.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP233\A0146960.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP233\A0146959.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP227\A0144062.dll
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP227\A0144312.dll
Hidden: file C:\Documents and Settings\Rose\Application Data\Mozilla\Firefox\Profiles\3o0tnhip.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp07051001.dll
Hidden: file C:\RECYCLER\S-1-5-21-3302897229-3194571462-98155585-1006\Dc10\plugins\npdivx32.dll
Hidden: file C:\WINDOWS\$NtUninstallKB956841_0$\ntkrpamp.exe
Hidden: file C:\Program Files\DivX\DivX Web Player\npdivx32.dll
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\shlogo-print.gif
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\spacer.gif
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\mi.gif
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\lnav_ftr.gif
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\nav_back.gif
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\lnav_back.gif
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\strong.css
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\print.css
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\Strongw3c.css
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\leftNav.css
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\rollover.js
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\misc.js
Hidden: file C:\Documents and Settings\Rose\My Documents\john\FMG friendly\Neurology - Education and Training - Programs in Neurology for Medical Students - Student Interest Group in Neurology (SIGN) - Handbook for Applicants to Neurology Residency Programs_files\ypXmlTreeC.js
Hidden: file C:\Program Files\SMART Technologies\SMART Board Drivers\Bridgit.exe
Hidden: file C:\Program Files\Verizon\OCB\48f0f770-6b1e-493d-9bfc-32ff32a6ee86\scripts\deleteFile.exe
Hidden: file C:\WINDOWS\ServicePackFiles\i386\shell32.dll
Hidden: file C:\WINDOWS\ServicePackFiles\i386\msjint40.dll
Hidden: file C:\WINDOWS\ServicePackFiles\i386\luna.mst
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP228\A0144434.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP228\A0144486.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP228\A0144505.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP228\A0144484.dll
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP229\A0145575.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP229\A0145594.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP229\A0145573.dll
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP228\A0144501.pif
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP229\A0145646.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP229\A0145665.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP229\A0145644.dll
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP229\A0145590.pif
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP230\A0145811.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP230\A0145830.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP230\A0145809.dll
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP229\A0145661.pif
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP231\A0145913.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP231\A0145932.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP231\A0145911.dll
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP230\A0145757.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP230\A0145771.exe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP230\A0145826.pif
Hidden: file C:\32788R22FWJFW\pev.exe
Hidden: file C:\32788R22FWJFW\catchme.cfexe
Hidden: file C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP231\A0145928.pif
Hidden: file C:\32788R22FWJFW\NirCmd.cfexe
Hidden: file C:\32788R22FWJFW\n.pif
Info: Starting disk scan of D: (NTFS).
Stopped logging on 8/8/2009 at 23:49:28 PM

#12 Computer Pro

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Posted 09 August 2009 - 01:46 PM

I am seeing the rootkit's temporary files, but not the .sys file to remove it.

Lets try RootRepeal


Please install RootRepeal

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K
Unzip that to your Desktop and then click RootRepeal.exe to open the scanner.

*Open the folder and double-click on RootRepeal.exe to launch it. If using Vista, right-click and Run as Administrator...
* Click on the FILES tab, then click the Scan button.
* In the Select Drives, dialog Please select drives to scan: select all drives showing, then click OK.
* When the scan has completed, a list of files will be generated in the RootRepeal window.
* Click on the Save Report button and save it as rootrepeal.txt to your desktop or the same location where you ran the tool from.
* Open rootrepeal.txt in Notepad and copy/paste its contents in your next reply.
* Exit RootRepeal and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High
Computer Pro

#13 Roseannjohn

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Posted 09 August 2009 - 02:53 PM

Well, I have a question. When the scan was going on, my comodo Internet security program came up and was asking to quarantine, remove, or ignore virus/Trojan warnings. I kept on clicking remove. Was that the wrong thing to do?

#14 Roseannjohn

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Posted 09 August 2009 - 03:01 PM

I got a message while trying to open up "rootrepeal.exe":

Error - invalid PE image found

What should I do?

#15 Computer Pro

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Posted 09 August 2009 - 03:36 PM

What kind of virus/trojan was it presenting to quarentine?
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