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infected with some virusis I can't delete!


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7 replies to this topic

#1 geofade

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Posted 07 August 2009 - 06:51 AM

Hi,

I'm infected with:

1.-Trojan.Win32.Agent (virus)

Riskware found

2.-FraudTool.Win32.AntiVirusPro (Riskware)

3.-FraudTool.Win32.AntiVirusPro.ng (Riskware)
* C:\Program Files\Windows Antivirus Pro\Windows Antivirus Pro.exe

4.-search hijaker

5.-skynet

I have used all these programs (malwarebytes, superantispyware, spyboy-search and destroy, f-secure, atf-cleaner and stopzilla) in regular and safe mode and I can't get rid of them!

Can someone help me weed these things out of my computer!?
I greatly appreciate it!
Thanks,
Geo

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#2 boopme

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Posted 07 August 2009 - 11:04 AM

Hello, we need to run these 2 applications next.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive.
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 geofade

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Posted 11 August 2009 - 02:07 AM

hi Boopme,
Thanks for your time and help! Here is the malwarebytes report:

Malwarebytes' Anti-Malware 1.40
Database version: 2596
Windows 5.1.2600 Service Pack 3

8/10/2009 11:23:58 PM
mbam-log-2009-08-10 (23-23-58).txt

Scan type: Quick Scan
Objects scanned: 106774
Time elapsed: 4 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
\\?\globalroot\systemroot\system32\hjgruipulvbwtx.dll (Trojan.TDSS) -> Delete on reboot.

Registry Keys Infected:
HKEY_USERS\S-1-5-18\SOFTWARE\Windows antiVirus pro (Rogue.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
\\?\globalroot\systemroot\system32\hjgruipulvbwtx.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\desot.exe (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bennuar.old (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\onhelp.htm (Rogue.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sonhelp.htm (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysnet.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\ppp3.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\ppp4.dat (Malware.Trace) -> Quarantined and deleted successfully.


HERE IS THE ROOTREPEAL REPORT:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/10 23:33
Program Version: Version 1.3.3.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF0568000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7B7E000 Size: 8192 File Visible: No Signed: -
Status: -

Name: hjgruikrvmsrsk.sys
Image Path: C:\WINDOWS\system32\drivers\hjgruikrvmsrsk.sys
Address: 0xF0EAB000 Size: 163840 File Visible: - Signed: -
Status: Hidden from the Windows API!

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEDF69000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\hjgruidsxmltit.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruigmrwrnod.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruipulvbwtx.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruipulvbwtx.dll.uss_dis
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruitkonippm.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruiqpxecibwes.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\hjgruikrvmsrsk.sys
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\HP_Administrator\My Documents\My Music\KINGSO~1.ASX:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
Status: Visible to the Windows API, but not on disk.

Path: C:\Documents and Settings\HP_Administrator\My Documents\programs\USBROK~1.EXE:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
Status: Visible to the Windows API, but not on disk.

Stealth Objects
-------------------
Object: Hidden Module [Name: hjgruidsxmltit.dll]
Process: svchost.exe (PID: 816) Address: 0x008e0000 Size: 53248

Object: Hidden Module [Name: hjgruipulvbwtx.dll]
Process: svchost.exe (PID: 816) Address: 0x10000000 Size: 28672

Shadow SSDT
-------------------
#: 549 Function Name: NtUserSetWindowsHookEx
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf77145ac

==EOF==


Thanks again for your help!
Geo


#4 boopme

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Posted 11 August 2009 - 11:02 AM

Ok this was very good...
Now the next step...

Rerun Rootrepeal. After the scan completes, go to the files tab and find these files:

C:\WINDOWS\system32\hjgruidsxmltit.dll
C:\WINDOWS\system32\drivers\hjgruikrvmsrsk.sys
C:\WINDOWS\system32\hjgruipulvbwtx.dll

Then use your mouse to highlight it in the Rootrepeal window.
Next right mouse click on it and select *wipe file* option only.
Then immediately reboot the computer.



Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

How is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 geofade

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Posted 11 August 2009 - 05:16 PM

Hi Boopme
Thanks for all your help again!......
The scan found one item and so far the computer hasn't
1 rebooted on it's own
2 stopped my antispyware program (F-secure and Stopzilla)
3 redirected me to other sites when i click a specific link to a specific site.
4 given me a massive headache!
I really appreciate your help and guidance!.......can I ask?.....I have to antispyware programs running to protect my computer (f-secure & Stopzilla), should I run more?.....Are there better ones out there to keep these virusis out of my computer?......what can i do to stay safer?
Thanks!
Geo
here is the scan ........

Malwarebytes' Anti-Malware 1.40
Database version: 2605
Windows 5.1.2600 Service Pack 3 (Safe Mode)

8/11/2009 2:50:50 PM
mbam-log-2009-08-11 (14-50-50).txt

Scan type: Quick Scan
Objects scanned: 104870
Time elapsed: 3 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\hjgruikrvmsrsk.sys (Trojan.Agent) -> Quarantined and deleted successfully.

#6 boopme

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Posted 11 August 2009 - 08:34 PM

Hello is F secure also your antivirus? What firewall is running?

Please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:

Also to finish your repair...
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 geofade

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Posted 12 August 2009 - 11:57 PM

He boopme,

yes, F-secure is my anti-virus and that's my firewall too. I purchased Stopzilla in an attempt to rid my self of these viruses, but it couldn't get rid of them (I also run stopzilla when my computers on).....is that a good program or should i get my money back?.......
I'm going to read the article you recommended and also make a new restore point for my computer....
BTW, THANKS SO MUCH FOR YOUR HELP!!!!
I will definetly call on you if I run into any more problems in the future!
thanks!
Geo!

#8 boopme

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Posted 13 August 2009 - 08:44 AM

Hello,my pleasure. personal opion here .. I don't see a lot of raves and success stories with Zilla.. I do however se that with MBAM.. I paid the 25 USD for MBAm and have no regrets.. I also run SpywareBlaster on XP and Vista. Freeware Replacements For Common Commercial Apps
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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