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RootKit Infection!!!!


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#1 caramel9

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Posted 07 August 2009 - 06:07 AM

Hey There..

Ive just installed Image burn and got the following message in the image burn log when starting it:

'You've got a virus/rootkit (or similar) blocking access to the drives via SPTI'

Now ive tried downloading Panda, House Call And avast but i keep getting errors and unable to complete the downloads. I scanned with AVG which is installed on my computer and it found No infections.

I would appreciate any help or advice
Thanks

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#2 Elise

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Posted 07 August 2009 - 06:18 AM

Hi caramel9,

We need to check for rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive.
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 caramel9

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Posted 07 August 2009 - 07:22 PM

Thanks for the quick response... Here is the root repeal scan log.

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/08 10:18
Program Version: Version 1.3.3.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xAA622000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8B63000 Size: 8192 File Visible: No Signed: -
Status: -

Name: hjgruivuwootfy.sys
Image Path: C:\WINDOWS\system32\drivers\hjgruivuwootfy.sys
Address: 0xAA843000 Size: 163840 File Visible: - Signed: -
Status: Hidden from the Windows API!

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA8E8F000 Size: 49152 File Visible: No Signed: -
Status: -

Name: tblafakj.sys
Image Path: C:\DOCUME~1\Mel\LOCALS~1\Temp\tblafakj.sys
Address: 0xA8BCF000 Size: 83584 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\HIBERFIL.SYS
Status: Locked to the Windows API!

Path: C:\WINDOWS\SYSTEM32\hjgruixxpclayx.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\SYSTEM32\hjgruiyftqnkbo.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\SYSTEM32\hjgruinmcxenrd.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\SYSTEM32\hjgruimjpulbrq.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\SYSTEM32\DRIVERS\hjgruivuwootfy.sys
Status: Invisible to the Windows API!

Path: c:\documents and settings\mel\local settings\temp\~df6b3c.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\mel\local settings\temporary internet files\content.ie5\spuvh5hn\topic247514[1].htm
Status: Allocation size mismatch (API: 540672, Raw: 65536)

Path: c:\documents and settings\mel\local settings\temporary internet files\content.ie5\ok02eq75\index[1].htm
Status: Allocation size mismatch (API: 540672, Raw: 49152)

Hidden Services
-------------------
Service Name: hjgruierpodvwp
Image Path: C:\WINDOWS\system32\drivers\hjgruivuwootfy.sys

==EOF==

#4 Elise

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Posted 08 August 2009 - 03:19 AM

Hi caramel9,

Please re-run RootRepeal, and go to the Drivers tab.
  • Click Scan.
  • After the scan finishes, look for Image Path: C:\WINDOWS\system32\drivers\hjgruivuwootfy.sys
  • Right click on this file and select Wipe
  • Now immediately reboot your computer
MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan.exe.
  • Double-click on myscan.exe to launch the program.
  • If that did not work, then try renaming and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 caramel9

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Posted 08 August 2009 - 10:35 PM

Ok ive done what you asked, here is the log! Looks like i have alot of infections


Malwarebytes' Anti-Malware 1.40
Database version: 2583
Windows 5.1.2600 Service Pack 3

9/08/2009 1:28:59 PM
mbam-log-2009-08-09 (13-28-59).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 175334
Time elapsed: 20 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 31

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\IEToolbar\Bullseye Tool Bar (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\runit (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86 (Worm.Archive) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\tjnon32381.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hjgruinmcxenrd.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\tbhelper.dll (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\basis.xml (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\date2.html (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\icons.bmp (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\info.txt (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\lw.crc (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\lwpopper.html (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\popper3.html (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\popup1.html (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\popup2.html (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\uninstall.exe (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\version.txt (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\Bullseye Tool Bar\your_logo.png (Adware.BullseyeToolbar) -> Quarantined and deleted successfully.
C:\Program Files\runit\config.txt (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\209.music.au (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\210.music2.au (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\211.music3.au (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\205.crack.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\206.keygen.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\207.serial.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\208.setup.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\209.music.au.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\210.music2.au.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\211.music3.au.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\212.music.snd.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemX86\212.music.snd (Worm.Archive) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mel\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hjgruixxpclayx.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\hjgruivuwootfy.sys (Trojan.Agent) -> Quarantined and deleted successfully.

#6 Elise

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Posted 09 August 2009 - 01:42 AM

Hi caramel9, looks like we got that rootkit uncovered, lets see what else we can clean up!

ATF-CLEANER
------------------
Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


DR. WEB CUREIT
----------------------
Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in Safe Mode.

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 caramel9

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Posted 10 August 2009 - 02:08 AM

ok so i used cure it in safe mode and it removed 3 infections but when i rebooted the log i saved to my desktop is no where to be found?????
I followed your instructions to cure them successfully!

Thanks again

#8 Elise

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Posted 10 August 2009 - 02:11 AM

Please try to do a windows search for DrWeb.csv (click start > search and search all files and folders for this file).

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 caramel9

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Posted 10 August 2009 - 04:05 AM

I searched the file and it came up with this, though i thought there was more to the log, not sure what happened, but these are the 3 infections it found...

T-5982945-do it again cassie davis (new album).mp3;C:\Documents and Settings\Mel\Incomplete;Trojan.WMALoader;Cured.;
T-4224012-do it again cassie davis HIT TOP50.mp3;C:\Documents and Settings\Mel\Incomplete;Trojan.WMALoader;Cured.;
Process.exe;C:\SDFix\apps;Tool.Prockill;Incurable.Moved.;

#10 Elise

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Posted 10 August 2009 - 04:09 AM

All right, do you still get the eror when you try your Image Burn software?

Any other complains?


SUPERANTISPYWARE
-----------------------------
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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