Welcome to BC Mrs. Moore.
I am having a problem with my windows ME. I have verizon high speed internet. when I first got access, I had to download internet explorer 6. Recently, I tried to clean up my computer and defragmented it. somehow windows ME re-downloaded itself and I lost my IE 6.
Well if you installed IE6.0 which you say you did the first time it should have been set for this. If you goto Control Panel - Add/Remove Programs you should see Internet Exporer 6.0 and Tools listed. Click to uninstall this item. Then you will be shown a screen saying something like, Reinstall, Repair and Install the previous version which I think WinME used IE5.0 or 5.5. Click on reinstall and see what happens.
Now I've always had problems with IE6.0 on its own with Win98SE and WinME. I had to install the IE6.0 SP1 to cure the problems. You can download the short installation file of Microsoft but depending on your connection speed (dialup) this can take an hour and a half to download. I have seen a site that allowed you to download IE6.0 SP1 directly which is about 70MB but I can't remember the link. You can download IE6.0 Full Installer
if you want to try a fresh install.
Of cource there are other web browsers out there you can install Firefox 126.96.36.199
or Opera 9.64
. That version of FireFox is the last version that will run on Win9x/ME, don't try the newer versions.
Have you still got a web connection?
What application do you use to access your emails? Outlook Express or something else?