Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Keylogger + Trojan


  • Please log in to reply
9 replies to this topic

#1 depmode18

depmode18

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:16 PM

Posted 07 August 2009 - 12:24 AM

Hello BC,

It seems that someone installed a keylogger and trojans on my computer. What should I use to scan my PC and send you a report so I can fix it?

BC AdBot (Login to Remove)

 


#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,202 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:10:16 PM

Posted 07 August 2009 - 04:38 AM

Hi depmode18, and :thumbsup: to BleepingComputer!

I see you have had another problem a few days ago. Please keep it to this topic now and dont post any more topics to avoid confusion. I think most likely the Vundo that was fixed earlier came with some company. Lets see if we can find something.

Since you already downloaded ATF cleaner, I wont post instructions on that, but please run it before scanning. If you need instructions on running ATF cleaner, please let me know.

DR. WEB CUREIT
----------------------
Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in Safe Mode.

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 depmode18

depmode18
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:16 PM

Posted 20 August 2009 - 01:24 AM

Hello,

I was away on vacation so I wasn't able to follow your directions much earlier. However, I tried to do it today and everything went fine until I got to the complete scan portion and then Web Cure It prompted for 30-day trial, so I ignored and hit X as you said but the whole program closed! And now, every time I tried to open Web Cure It, it automatically goes to 30-day trial and then when I hit X, it closes the whole program again and again.

So I went back to my other forum post, I downloaded Malware Bytes, ATF Cleaner & Super Anti Spyware. Both Malware Bytes and Super Anti Spyware won't even install or launch when I download both of them. Even when I tried renaming to zztoy.exe, or zztoy.bat, or any of the above, it doesn't work.

Can you please help!! My computer is horribly messed up. There is a big red X button on the bottom right that keeps popping up.

#4 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,202 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:10:16 PM

Posted 20 August 2009 - 02:54 AM

First of all, please note, post only in one topic at a time (I saw you didnt post in your other topic) to avoid confusion!

Lets first do a rootkit scan.

ROOTREPEAL
-------------
We need to check for rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive.
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 depmode18

depmode18
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:16 PM

Posted 20 August 2009 - 04:43 AM

Hello,

Thanks for your help but I reformatted my PC. I was left with no choice, I tried both root kit methods that I found in other threads but they didn't let me run so I just started from scratch. Thanks once again for your help, it is greatly appreciated.

#6 depmode18

depmode18
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:16 PM

Posted 20 August 2009 - 05:06 AM

Hello,

I had a question. What do you recommend to install for firewall and anti-virus/anti spyware... I don't have anything installed at the moment as I've just reformatted. I'd like to be able to protect my PC from now on. Can you recommend anything that is free and works the best?

#7 woofdawg23

woofdawg23

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:16 PM

Posted 20 August 2009 - 05:10 AM

avg.

#8 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,202 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:10:16 PM

Posted 20 August 2009 - 06:22 AM

Hello depmode18, I hope the below information helps you! If you have any more questions, please let me know!

Download and install an antivirus program, and make sure that you keep it updated
New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
Two good antivirus programs free for non-commercial home use are Avast! and Antivir
Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.


Install and use a firewall with outbound protection
While the firewall built into Windows XP is adequate to protect you from incoming attacks, it will not be much help in alerting you to programs already on your PC attempting to connect to remote servers
I therefore strongly recommend that you install one of the following free firewalls: Comodo Firewall (remember to uncheck Install Comodo Antivirus) or Zonealarm
See Bleepingcomputer's excellent tutorial to help using and understanding a firewall here

Note: You should only have one firewall installed at a time. Having more than one firewall program installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#9 depmode18

depmode18
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:16 PM

Posted 20 August 2009 - 06:41 AM

Thanks a lot Elize, I downloaded both recommended programs. I appreciate it darling.

#10 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,202 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:10:16 PM

Posted 20 August 2009 - 07:37 AM

Glad I could help you!

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users