Posted 06 August 2009 - 08:18 PM
Well... I've had a Dell XPS 400 for several years now (no, no money for anything better), and in the past year or so it started having startup problems - infrequently, it would start with a beep code (usu. 1-3-2). A couple of times, I had blue screens of death, which I had never experienced at all with this computer. The stop code was 0X0000008E, and the message was "win32k.sys - Address BF82C36E base at BF800000". Suddenly, yesterday, my computer turned off in the middle of me working, and now I can't get it to start back up again.
When I first tried to reboot it, it started up, then sounded like it failed (shut back off), then started up again... it gave me a BIOS message on the screen intermittently (X300XT BIOS P/N 113-A33437-102), and that was it - after that, the screen would go black and all I'd hear is this horrible, neverending beep. Now, it's not even doing that if I try to start it up. Either one of two things happens - it does the start-fail-start routine again, and it sounds like it's running fine, but the monitor remains black and unresponsive. Or, it does the start-and-fail thing continuously.
I know that the 1-3-2 beep code refers to a memory/DIMM error, but my RAM seems to be seated properly. How can I test for sure if they're causing the problem? Does the stop message have anything to do with this... a hardware incompatibility or driver issue or BIOS issue? I tested the computer with a different monitor, different cables, changed the battery, and even removed the smaller non-essential boards (sound card, video capture card, etc) to see if anything made a difference. I'm obviously not at the level where I can dismantle a computer like a pro, so I only tried to make sure everything was connected and seated properly. Other than that, I don't know what else to do.
So ignoring the fact that I waited this long to do anything about it, can someone help me? At least please give me some direction as to how I can figure out what the real problem is? I'm so afraid I'll need to do something like replace the motherboard, and I have absolutely no money to do so...
Help is very much appreciated.