Posted 06 August 2009 - 11:05 AM
This is my first post so please forgive me if I omit anything or am unclear.
Yesterday, I was trying to watch one of my friends from high school who made it into the finale of so you think you can dance. unfortunately, I do not have a television...because i'm broke. so i was trying to watch it on my computer. i finally found a site that had it and it said that in order to see the video, i had to install the activex control "flashcodec.exe" I asked my boyfriend if he thought I should do it and he said he actually thought it was a safe one. So, being desperate to see this show, I downloaded this stupid thing and wouldn't you know, IMMEDIATELY my virus scanner (symantec antivirus 10.2.0.276) informs me that backdoor.tidserv!inf was found But it did not do anything about it because for whatever reason it cannot be deleted cleaned or quarantined. (by the way, the location it lists for it is in my temp folder C:\Users\Bluejayjay86\AppData\Local\Temp\ as tmpe14e.tmp but i can't even find "appdata" to go to the temp folder to see if it's there...) I shut down my computer and decided to deal with it in the morning. So this morning I turn on my computer and try to run a virus scan but symantec will not let me because it says there is a scan already in process. Which to my knowledge there is not. Also, when I try to open up firefox it says "globalroot/systemroot/system32/ESQULjhwpcckxqlqdnbltypkifgpnmhdkqqlw.dll is either not designed to run on windows or it contains an error. try installing the program again using the original installation media or contact your system administrator or the software vendor for support." (Why vista will not allow me to copy and paste that is beyond my comprehension, so i hope i typed it out correctly.) Anyway, when I clicked ok, it let me use firefox seemingly normally so, after searching online for a little while, I decided to do a system restore to yesterday morning. So, all proud of myself for remembering that after my update yesterday it created a restore point, I try it. However, before it can complete, it takes me to this blue screen which I unfortunately did not think to write down until it was too late. Hopefully you know which one I am talking about? It basically said that if this was the first time i had seen the screen to restart my computer and if not...well there were a whole bunch of directions but it was the first time i had seen it so i didn't follow them. So, I pressed control alt delete and all but i couldn't figure out a good way to restart, so i just had to manually turn the comp off and on again. when it started back up, a message came up saying that the system restore hadn't worked. surprise surprise. Also, I'm not sure if this is a separate problem or not, so please ignore it if it is, but when i look in my history of risks in the antivirus program, it shows 2 files called downloader and one called packed.generic.233 from 7.23 this morning (sorry my colon/semicolon key doesn't work) but it lists them as cleaned.
Well thats all of the detail that I can think of, but please let me know if you need any more info or think that you can help at all.
Thank you sooooooooooooooooooooo much in advance.