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cannot reboot


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#1 baso3456

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Posted 06 August 2009 - 09:43 AM

Upon bootup after drives are checked I see colored squares with blinking smilys inside. What do I have? Bootup stops at this point.

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#2 quietman7

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Posted 06 August 2009 - 01:02 PM

If you cannot bootup in normal mode, reboot your computer in "Safe Mode" using the F8 method and select Last Known Good Configuration or System Restore from a command prompt in Safe Mode to return to a previous state before your problems began.

Edited by quietman7, 06 August 2009 - 01:04 PM.

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#3 baso3456

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Posted 06 August 2009 - 03:39 PM

I reinstalled xp from scratch. I tried safe mode but I could not accomplish this either. The F8 key had no effect. This is why I am writing. I have never had something so devastating as this. I was wondering how I could find out what I had and how to avoid it in the future. I have never contracted too many viruses in the past as I am pretty careful and follow the recommendations of bleepingcomputer. I run ad-aware, spyware blaster, ccleaner, and avast and use them regulary.

#4 quietman7

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Posted 06 August 2009 - 03:49 PM

If you cannot bootup or logon in normal or safe mode, then your options are limited. You may be able to use a Windows XP bootable Floppy Disk to boot from a diskette instead of your hard drive. If your hard drive's boot sector or Windows' basic boot files have been corrupted, this disk will circumvent the problem and boot you into Windows. If you don't have an emergency boot floppy, you may be able to use one created on another PC running Windows XP but there's no guarantee that it will boot your machine.Another option is to create a Bootable CD:These are links to Anti-virus vendors that offer free LiveCD or Rescue CD utilities that are used to boot from for repair of unbootable and damaged systems, rescue data, scan the system for virus infections. Burn it as an image to a disk to get a bootable CD. All (except Avira) are in the ISO Image file format. Avira uses an EXE that has built-in CD burning capability.If you are not sure how to burn an image, please read How to write a CD/DVD image or ISO. If you need a FREE utility to burn the ISO image, download and use ImgBurn.

Note: In order to use a rescue disk, the boot order must be set to start from the CD-ROM drive. If the CD is not first in the boot order, the computer will attempt to start normally by booting from the hard drive. The boot order is a setting found in the computerís BIOS which runs when it is first powered on. This setting controls the order that the BIOS uses to look for a boot device from which to load the operating system. The default will normally be A:, C:, CD-ROM. Different computers have different ways to enter the BIOS. If you're not sure how to do this, refer to:If at some point, you are able to boot up but have difficulty running programs, you can try using VIPRE PC Rescue. This is a command-line utility that will scan and clean a computer which is so badly infected that programs cannot be easily run. Be sure to print out and follow the instructions provided on the same page.
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