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Posted 06 August 2009 - 09:34 AM
Posted 06 August 2009 - 10:03 AM
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Posted 13 August 2009 - 05:18 PM
Edited by willdrumforfood01, 13 August 2009 - 05:19 PM.
Posted 13 August 2009 - 05:56 PM
How to troubleshoot a "STOP 0xC000021A" error
The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:
* Mismatched system files have been installed.
* A Service Pack installation has failed.
* A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
* An incompatible third-party program has been installed.
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