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help with the HijackThis' results


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2 replies to this topic

#1 pedroso

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Posted 06 August 2009 - 03:31 AM

Hellow,
first, sorry by my english. i'm from spain so i don`t speak very well.

Two days ago, i download a key, and what surprise, it is a trojan. For now, the computer works ok, but the only problem that i found is that every moment, appers a pop-up with publicity. More or less every 5 minuts. Apart from this, my antivirus is AVG free edition.

Yesterday, i analize my computer with this AVG, and with AD-AWARE. SPYBOT, TROJAN REMOVER,REGSEEK and CLEANER. But the problem continue.
The best is that sometimes my antivirus detect de trojan but i can´t delete and i cant move to vault. And sometimes isn't detect it.

The last solution that i can read is use the HijackThis, and i read that the best i can do is put in this forum the result of the scan of HijackThis because is so complicate...

So here put the result and please, someone can say me what i can delete por solve my problem?

ThankYou!


********************************************************************************
******************************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:17:25, on 06/08/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Archivos comunes\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\ARCHIV~1\AVG\AVG8\avgwdsvc.exe
C:\Archivos de programa\Bonjour\mDNSResponder.exe
C:\Archivos de programa\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\ARCHIV~1\AVG\AVG8\avgrsx.exe
C:\ARCHIV~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\ARCHIV~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Archivos de programa\iTunes\iTunesHelper.exe
C:\Archivos de programa\Java\jre6\bin\jusched.exe
C:\Archivos de programa\Lavasoft\Ad-Aware\AAWTray.exe
C:\Archivos de programa\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Windows Live\Messenger\MsnMsgr.Exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
C:\Archivos de programa\V-Stream Multimedia\TV878 Utilities\C7XRCtl.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\reader_s.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.es/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Archivos de programa\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)
R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Archivos de programa\pdfforge Toolbar\SearchSettings.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Archivos de programa\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Archivos de programa\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Archivos de programa\pdfforge Toolbar\pdfforgeToolbarIE.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Archivos de programa\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [RemoteControl8] "C:\Archivos de programa\CyberLink\PowerDVD8\PDVD8Serv.exe"
O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Archivos de programa\CyberLink\PowerDVD8\Language\Language.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\ARCHIV~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Archivos de programa\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Archivos de programa\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SearchSettings] C:\Archivos de programa\pdfforge Toolbar\SearchSettings.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Archivos de programa\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Archivos de programa\Trojan Remover\Trjscan.exe /boot
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Archivos de programa\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe /startupscan
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Bandeja del sistema de ATI CATALYST.lnk = C:\Archivos de programa\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: TV Remote Control.lnk = C:\Archivos de programa\V-Stream Multimedia\TV878 Utilities\C7XRCtl.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1239792524937
O16 - DPF: {7B44068E-B1D5-4288-B1B3-6F30A53E18D5} (Quest3D Control) - http://www.quest3d.com/webplugin/download/quest3dactivex.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Archivos de programa\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Archivos de programa\Archivos comunes\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\ARCHIV~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Servicio Bonjour (Bonjour Service) - Apple Inc. - C:\Archivos de programa\Bonjour\mDNSResponder.exe
O23 - Service: Servicio del iPod (iPod Service) - Apple Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Archivos de programa\Lavasoft\Ad-Aware\AAWService.exe

--
End of file - 7126 bytes

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#2 Elise

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Posted 15 August 2009 - 06:28 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Orange Blossom

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Posted 21 August 2009 - 02:35 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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