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Missing DVD read/writer


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#1 Socantor

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Posted 05 August 2009 - 11:45 PM

I have a new custom-built PC. Running Adobe Elements 7 and attempted to upload a VOB file on 3 Aug 09. Programme failed to respond several times. Uninstalled Elements 7 and attempted to reinstall, only to find that DVD read/write drive has disapppeared. System info tells me that the driver is ok, but that it can't locate the drive. Last system restore is dated 2 Aug 09, restore doesn't reset any files. How can I get the drive to work?

Edited by garmanma, 16 August 2009 - 11:47 AM.


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#2 hamluis

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Posted 06 August 2009 - 08:43 AM

Have you tried the upper/lower filters routine?

Upper & Lowe Filters - http://delltrain.wordpress.com/2008/07/15/...d-lower-filter/

Upper & Lower Filters - http://support.microsoft.com/kb/316529

Upper and Lower Filters. CD-ROM 314060 - http://support.microsoft.com/kb/314060

Louis

#3 Socantor

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Posted 15 August 2009 - 11:42 PM

Yes, found upper filter was missing in registry. Inserted it with correct code and lo and behold, DVD player restored!
Thank you so much!

#4 hamluis

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Posted 16 August 2009 - 11:21 AM

Glad you solved it, happy computing :thumbsup:.

Louis




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