Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

help please!


  • Please log in to reply
3 replies to this topic

#1 mudgicle3

mudgicle3

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:22 AM

Posted 05 August 2009 - 10:05 PM

hi!

i let my norton lapse into non-existence and recently discovered i had tons of viruses on my computer (hp pavilion). i purchased home antivirus 2010, ran it and supposedly eliminated 26 viruses. at some point during the scan all of my icons and my taskbar disappeared, then i discovered the right-click feature wasn't working. my wallpaper was still there and i could access all of my files through hitting "control alt delete," however when i tried to run the explore.exe thing as i saw posted on a bunch of forums i initially got a message that said i did not have permission to access it, and then a little later my wallpaper disappeared (grey screen now) and when i tried the explore.exe thing again nothing happened at all. please please help me!!

~mudgicle3

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


#2 Animal

Animal

    Bleepin' Animinion


  • Site Admin
  • 35,305 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Where You Least Expect Me To Be
  • Local time:04:22 AM

Posted 05 August 2009 - 10:23 PM

Unfortunately I must advise you that what you 'purchased' is considered malware. If at all possible cancel the transaction with your bank.

Please read the following: Remove Home Antivirus 2010 (Uninstall Guide)

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


Follow BleepingComputer on: Facebook | Twitter | Google+

#3 ComputerNutjob

ComputerNutjob

  • Banned
  • 125 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:22 AM

Posted 05 August 2009 - 10:25 PM

Animal, it appears you have beaten me to it. I was about to advise the same thing. Good luck with the removal, mudgicle3!


Surf Safe!


ComputerNutjob

#4 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:07:22 AM

Posted 05 August 2009 - 10:27 PM

Another word of caution, this company is not one I would trust with my credit card number

http://www.mywot.com/en/scorecard/homeanti...2010.com#page-1

Edited by DaChew, 05 August 2009 - 10:28 PM.

Chewy

No. Try not. Do... or do not. There is no try.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users