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Fiesta-01_245_0000.exe


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#1 confetti

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Posted 05 August 2009 - 09:16 PM

Hi, I'm Carrie. I'm 20 yrs old and reside in sunny Florida.

Ugh, So I also work tech support, which is why this is sad...

About 4 yrs ago my grandma gave me this pc because it was crapping out on her. Basic Windows Xp, prob like 34G memory. The computers always ran slow and had a memory issue, But I replaced the ram and its worked fine till recently.

A few months ago a strange icon titled, "Fiesta-01_245_0000.exe" showed up on my desk-top after my little brother was browsing my pc while I was at work. I never found out what was downloaded but that Icon could not be destroyed. Every attempt to delete ends with an error message, "Cannot delete file: It is being used by another person or program."

Now, The Icon looks like either a blank program or corrupted file, and cannot be opened either.

The problems I started having shortly after consisted of my desktop background changing, My pc restarting for no apparent reason, And task manager/CPU usage maxing out 100% causing my firefox program to close. It generally started taking almost 30 seconds for the options tab to open whenever I right-clicked an icon to come up also.

I got Malwarebytes Anti-Malware on my pc and found like 14 poss infected objects via deleted them, and actually my pc did fine for a few days, But now it seems to be back with a vengeance.

For the most part I'm computer literate but viruses are something I guess I never thought I would ever get.

Anyway, If someone could assist, I would be beyond grateful!!!

-CarrieConfetti

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#2 Blade

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Posted 06 August 2009 - 01:10 PM

Hello Carrie and :thumbsup: to BleepingComputer!

Let us see if we can zap this bugger :flowers:


Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

***************************************************

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (uncheck all others):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". When logging in, do NOT log in under the account titled "Admin" or "Administrator"

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
~Blade


In your next reply, please include the following:
SUPERAntiSpyware log

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#3 confetti

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Posted 08 August 2009 - 09:49 AM

Hey Blade, Wow thanks so much for the reply! I really didn't think anyone was going to help.

Ok I did everything like you said, and by the way sorry for the belated reply! Anyway I did everything and the scan found nothing, I have my log from malewarebytes anti-malware from the other day, but it only found 3 things and i got rid of them heres both logs anyway.

Heres Malwarebytes from the 5th:

Malwarebytes' Anti-Malware 1.38
Database version: 2320
Windows 5.1.2600 Service Pack 3

8/5/2009 10:23:24 PM
mbam-log-2009-08-05 (22-23-24).txt

Scan type: Full Scan (C:\|)
Objects scanned: 203578
Time elapsed: 1 hour(s), 45 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Owner\Desktop\random bleep\PopularScreensaversSetup2.3.50.17.ZRfox000.exe (Adware.MyWeb) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\Desktop\random bleep\Setup.exe (Adware.Zango) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\Desktop\random bleep\setupxv.exe (Rogue.Installer) -> Quarantined and deleted successfully.


Heres malwarebytes from the first scan I ever ran just incase:

Malwarebytes' Anti-Malware 1.38
Database version: 2320
Windows 5.1.2600 Service Pack 3

6/21/2009 10:52:00 PM
mbam-log-2009-06-21 (22-52-00).txt

Scan type: Quick Scan
Objects scanned: 106484
Time elapsed: 22 minute(s), 59 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 18
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 6
Files Infected: 17

Memory Processes Infected:
C:\Program Files\RelevantKnowledge\rlvknlg.exe (Spyware.Marketscore) -> Unloaded process successfully.

Memory Modules Infected:
C:\Program Files\RelevantKnowledge\rlls.dll (Spyware.Marketscore) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370f91f-6994-4595-9949-601fa2261c8d} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\relevantknowledge (Spyware.Marketscore) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d08d9f98-1c78-4704-87e6-368b0023d831} (Adware.RelevantKnowledge) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\windows updates (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\All Users\Start Menu\Programs\RelevantKnowledge (Spyware.Marketscore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge (Spyware.Marketscore) -> Delete on reboot.
c:\program files\relevantknowledge\components (Spyware.Marketscore) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\Shared (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\documents and settings\All Users\Application Data\Seekapp (Adware.Seekapp) -> Quarantined and deleted successfully.

Files Infected:
c:\documents and settings\all users\start menu\Programs\relevantknowledge\About RelevantKnowledge.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\relevantknowledge\Privacy Policy and User License Agreement.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\relevantknowledge\Support.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\relevantknowledge\Uninstall Instructions.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\program files\relevantknowledge\chrome.manifest (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\program files\relevantknowledge\install.rdf (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\program files\relevantknowledge\rlls.dll (Spyware.Marketscore) -> Delete on reboot.
c:\program files\relevantknowledge\rloci.bin (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\program files\relevantknowledge\rlph.dll (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\program files\relevantknowledge\rlservice.exe (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\program files\relevantknowledge\rlvknlg.exe (Spyware.Marketscore) -> Delete on reboot.
c:\program files\relevantknowledge\rlxf.dll (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\program files\relevantknowledge\components\rlxg.dll (Spyware.Marketscore) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\Shared\0BBE8B0C.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\documents and settings\all users\application data\Seekapp\seekapp125.exe (Adware.Seekapp) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\Cookies\MM2048.DAT (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\Cookies\MM256.DAT (Trojan.Agent) -> Quarantined and deleted successfully.


And heres the log from the SUPERanti-spyware you wanted:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/07/2009 at 03:22 PM

Application Version : 4.27.1002

Core Rules Database Version : 4042
Trace Rules Database Version: 1982

Scan type : Complete Scan
Total Scan Time : 02:01:44

Memory items scanned : 449
Memory threats detected : 0
Registry items scanned : 5006
Registry threats detected : 0
File items scanned : 91310
File threats detected : 0



So yeah all that I've done since is msconfig and removed some items from the start-up bc it was taking forever. This silly ass icon still cannot be removed and theres also a blank named program running in the start-up I don't want to uncheck until I know what it is. Any advice Blade?


Btw, thanks so much for helping again. :D

#4 Blade

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Posted 08 August 2009 - 04:28 PM

Hmm.

Let's try this. Please note that this scan may take some time to run.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
~Blade


In your next reply, please include the following:
Dr. Web Log

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