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multiple user accounts and hijackthis


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#1 number143

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Posted 05 August 2009 - 01:47 PM

I am new here - totally a beginner - I DO regularly defrag, check for virus/spywear, etc. (Daily)I am working with Windows XP Pro. 960 MB of RAM with a computer that is slowing down....alot! I have downloaded and logged info on Hijackthis.


I have been trying to find and disable startup apps that are slowing my computer down. (mainly reading about it first) Today I ran across this quote in the hijack this tutorial. I am the "administrator" for my family's computer. We have 5 seperate user accounts. I am now wondering what the procedure is to address that issue.

I quote from the tutorial :

"If a user is not logged on at the time of the scan, their user key will not be loaded, and therefore HijackThis will not list their autoruns. When working on HijackThis logs it is not advised to use HijackThis to fix entries in a person's log when the user has multiple accounts logged in. We advise this because the other user's processes may conflict with the fixes we are having the user run."

Can someone please educate me on this matter or send me to the appropriate resource. Thanks!

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#2 number143

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Posted 05 August 2009 - 01:49 PM

let me add - I have had the log looked over and it is said to be "clean".

This is from another forum (techsupportguy) who sent me to this resource as well.

#3 garmanma

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Posted 05 August 2009 - 01:53 PM

Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
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#4 number143

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Posted 05 August 2009 - 02:04 PM

I am actually not having any error messages - but am just attempting to rid my computer of unnecessary crap. I believe there are many duplicate items and things being started up that do not need to be..... THX




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