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Firefox/Chrome/Safari all won't open, 'Application Error' message


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7 replies to this topic

#1 sean2527

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Posted 05 August 2009 - 07:55 AM

Problem as noted in the title. Using Windows XP SP2 on approx. 3 year old Compaq PC. Firefox was working a couple days ago, then would not open, with the error mesage "The instruction at "0x0159001c" referenced memory at "0x0159001c". The memory could not be "written"." I downloaded both Google Chrome and Apple's Safari to try and get online. Chrome won't work at all, and Safari gives me the exact error message that Firefox does. Strangely, Opera is working just fine, its what I'm using now to post this.

I suppose at this point I should mention recently (within the past week) I've had Google searches being redirected. I generally used a workaround or another search engine, thinking I would eventually find the problem with a cleanup or a scan.

Ran MBAM first thing this morning, haven't done anything else. Here is the most recent log:

Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 5.1.2600 Service Pack 3

8/5/2009 8:24:28 AM
mbam-log-2009-08-05 (08-24-28).txt

Scan type: Quick Scan
Objects scanned: 100997
Time elapsed: 6 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\drivers\UACxbqumujnqoegpnw.sys (Trojan.Agent) -> Quarantined and deleted successfully.


(Headed off to work, won't be able to follow up for approx. 9 hours or so. Thanks in advance for any advice you guys can give.)

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#2 quietman7

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Posted 05 August 2009 - 09:11 AM

Please download and scan with Dr.Web CureIt - alternate download link.
Follow these instructions for performing a scan in "safe mode".
If you cannot boot into safe mode or complete a scan, then try doing it in normal mode. Be aware, this scan could take a long time to complete.
-- Post the log in your next reply. If you can't find the log, try to write down what was detected/removed before exiting Dr.WebCureIt so you can provide that information.

Your Malwarebytes Anti-Malware log indicates you are using an older version of MBAM (v1.37) with with an outdated database. Please download and install the most current version (1.40) from here.
You may have to reboot after updating in order to overwrite any "in use" protection module files.

Your database shows 2182. Last I checked it was 2563.

Update the database through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install.Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Note: Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware[/color]
IMPORTANT NOTE: One or more of the identified infections is related to a rootkit component. Rootkits, backdoor Trojans, Botnets, and IRCBots are very dangerous because they compromise system integrity by making changes that allow it to by used by the attacker for malicious purposes. Rootkits are used by Trojans to conceal its presence (hide from view) in order to prevent detection of an attacker's software and make removal more difficult. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors as a means of accessing and taking control of a computer that bypasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is fully cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:Although the infection has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
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#3 sean2527

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Posted 06 August 2009 - 10:47 PM

Results of Dr Web:

skynetqqlaswex.sys;c:\windows\system32\drivers;Trojan.NtRootKit.2997;Deleted.;
CouponPrinter.exe\data012;C:\Documents and Settings\Compaq_Administrator\My Documents\My Games\MAME\mameuifx32_0128\roms\CouponPrinter.exe;Adware.Coupons.34;;
CouponPrinter.exe\data013;C:\Documents and Settings\Compaq_Administrator\My Documents\My Games\MAME\mameuifx32_0128\roms\CouponPrinter.exe;Adware.Coupons.34;;
CouponPrinter.exe\data015;C:\Documents and Settings\Compaq_Administrator\My Documents\My Games\MAME\mameuifx32_0128\roms\CouponPrinter.exe;Adware.Coupons.34;;
CouponPrinter.exe\data016;C:\Documents and Settings\Compaq_Administrator\My Documents\My Games\MAME\mameuifx32_0128\roms\CouponPrinter.exe;Adware.Coupons.34;;
CouponPrinter.exe;C:\Documents and Settings\Compaq_Administrator\My Documents\My Games\MAME\mameuifx32_0128\roms;Container contains infected objects;Moved.;
SlgClientServicesRedists.exe\data002;C:\Program Files\HP Games\Cake Mania\SlgClientServicesRedists.exe;Adware.SpywareStorm;;
SlgClientServicesRedists.exe;C:\Program Files\HP Games\Cake Mania;Archive contains infected objects;Moved.;
npCouponPrinter.dll;C:\Program Files\Mozilla Firefox\plugins;Adware.Coupons.34;Incurable.Moved.;
CouponPrinter.ocx;C:\WINDOWS;Adware.Coupons.34;Incurable.Moved.;
SKYNETehewvrjn.dll;C:\WINDOWS\system32;Trojan.DownLoad.38278;Deleted.;
SKYNETpuxjotpx.dll;C:\WINDOWS\system32;Trojan.Packed.2479;Incurable.Moved.;
SKYNETviqqhomv.dll;C:\WINDOWS\system32;Trojan.Packed.2479;;
SKYNETxmyxwhoe.dll;C:\WINDOWS\system32;Trojan.Packed.2479;Incurable.Moved.;
vbwFunctionsVB6.dll;C:\WINDOWS\system32;Trojan.Siggen.2468;Deleted.;
SKYNETqqlaswex.sys;C:\WINDOWS\system32\drivers;Trojan.NtRootKit.2997;Deleted.;
SKYNETacsxriaijh.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETamuhwfswwk.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETanqysvndvy.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETaqtgnxetya.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETarapraocbn.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETarpyxyuuly.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETatwqtafgxt.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETaxofwmnpbl.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETbdpglusews.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETblklvoxwfw.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETbmabvajsia.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETbqmbeqqhwr.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETbqxovpjhos.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETbrktrrpnnv.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETbrncwkijpe.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETburiyietrj.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETbwlujcollc.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETbxuwjxtwgo.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETcbjdeqcxnq.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETciyatvqrbm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETcoyretsfnn.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETcqdcjmrkcq.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETcqevpyabsp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETcrjdnmenxc.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETctabvfwufj.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETcvribghtye.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETcwremetlrf.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETcxoebfmvsq.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETdbufulqibi.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETdcivihfsrp.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETdekkqfulqi.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETdeqxtpuqor.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETdhwhvpqpfw.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETdiegmkapig.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETdjskgmmguo.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETdlwmtsikgl.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETdmeppgqhnx.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETdnwkptwiro.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETdtuxqtgkkb.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETdxshopeogs.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETdxvatufavi.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETefskftufyd.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETeghhvqcdnv.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETeisuvxprnm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETejasdgdckb.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETenvtqxyrtj.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETenxbrpcwvh.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETeoukmhstvn.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETeqfqmfetbc.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETeqhgcbtvjh.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETesjngjpinm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETetivxysvsg.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETetspqonkbu.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETetwrgshqwm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETevjqqoilpi.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETevwfdpqdwp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETfaktseiddm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETfcpwrfcpnk.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETfhtsljcolk.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETfkmubnxvnt.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETfpxuwqieev.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETfqbbtdpqqy.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETfsqtyybubm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETftadmspyud.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETfxsuipqicm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETgedrrnjqjh.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETgheesipxif.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETgmstlcqnmu.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETgoxprnhvqg.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETgtdoqaxiuh.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETgxiobnwaek.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNEThgbpqhvqtd.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNEThktmagvrtc.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNEThnfirvbgxi.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNEThnhlfstthr.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNEThntiskmbiy.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNEThoygdwescv.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNEThqhyfqrxpg.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNEThtectnsppg.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNEThucecxjrfu.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNEThvxuapnafo.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNEThwmiihqnow.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETiadximoppe.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETicbwtrdstu.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETienbqomsor.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETifbvogcjcy.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETifkabqshdl.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETifmdgmargb.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETiouobyqdmd.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETiuxvnmdbrl.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETivrciouobx.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETixqdrplqvr.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETiyatbvwmys.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETiyqxtcejlj.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETjbmxnfbdhp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETjegmbtquaa.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETjfkdyjovjl.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETjgfetyuosh.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETjixtycxxey.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETjjbetvixvv.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETjmbfpmtnee.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETjmpafeflkp.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETjurwkxehih.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETjuycbvoqyn.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETjwfobeavmo.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETjydmggejou.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETkbwhfamyjt.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETkiqpyskokt.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETktnemuerxm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETkvcqnswnum.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETkwwjfvylec.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETkxjtbsmnhh.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETlbltnpbgip.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETlcropjmagx.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETlfogrxnylj.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETlmyupoglxo.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETlngwnxkvff.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETlpmbitqfwn.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETlptqspyrtq.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETlroednyhsd.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETltcoftexil.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETluadqjkoyv.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETlvhwrkjnxw.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETlwqxvepnbd.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETmadswsjyin.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETmbpxdmaenn.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETmccfunvrsx.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETmdmojwqfaf.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETmdwqbpnnlo.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETmeehvyfeux.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETmgcfwetkvr.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETmhcxjucriu.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETmnprwwetyq.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETmpebyoiwnq.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETmpycbcbgtv.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETmsiwtxatfo.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETndopoeptui.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETnisraplygi.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETnonxbcjxpb.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETnqwmcoftov.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETnsfhvqwqke.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETnunirxtplm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETnxvcpfwkiq.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETnymcqoijix.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNEToiorpaxmxp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNEToivlfvorpv.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETokkjteioip.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETomqxrkijgw.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNEToohrquwafy.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNEToripwfckro.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETosymnpumye.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETpctwparpto.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETpftflehlcw.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETplurarwueu.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETpmbocsjixn.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETpmwxlxyfjp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETpoxavbtrux.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETptwulekmfr.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETpxnbkkoiqc.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETpxumjcspyi.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETqdhaectqkf.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETqdjgdnkrpp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETqeinmmeptf.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETqfgnwwvgpf.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETqgcumolxrr.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETqhtspwbejx.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETqiuiwlyxqw.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETqpmxmuygqg.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETqppeggixth.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETqqxftjlntg.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETqsnkuxoovf.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETqtoruflxgx.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETqvtlcmkktl.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETqxcomuwtrb.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETqycilpubru.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETrapqtgubpk.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETrausmacwxw.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETrlntoicnjq.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETrnlsdtnnjk.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETrnyrblgdoi.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETrplfdchtks.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETrtvpofyfqb.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETruakqoqpvw.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETrxjcirqcov.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETrxtmcnaivi.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETrxxnwvifyx.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETrxynmbdmnc.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETryfeswnsll.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETsbbyogbojt.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETshofgqbtxx.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETspplwxrcio.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETsstxpieqvn.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETssuduodxtx.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETstctprxfpt.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETsuukpvanxb.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETswofdhkxyu.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETtabdgbdudb.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETtagwqmiojn.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETtbuxnxcrux.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETtcjegnwxqp.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETtdrxonftht.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETtexofexfox.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETtfalyysfht.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETtghtuyetfq.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETthdccfmfxh.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETthoftoibca.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETtitqjroegn.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETtmelsiywpo.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETtoeaqnvbif.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETtrpowpqqxt.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETtvmvsjwuye.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETubcnviyuyl.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETubppugvmbp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETuibyoreelo.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETulavttjhqi.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETulpthnrfqe.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETumgnyfgthi.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETuosnqdnwtn.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETuqfqjapetu.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETurkdtydwtc.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETuvxvjqqpxp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETuxkjhqnepm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.304;Deleted.;
SKYNETuyfwbogwrp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETuymdwptepm.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETvawdivrsst.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETvcwbbucrbt.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETvepsdixwdq.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETvfldmsssyb.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETvhcokhmogs.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETvjddghxrgn.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETvjeqypeyok.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETvkpymectqp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETvnckoetndi.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETvnfvcchwbp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETvqaygbctkf.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETvrfnnvjdiy.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETvsaaknmiwb.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETvtdxlnhyjk.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETvvfetbkopu.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETvxvmvdiprq.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETvyfxadwhdu.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETwbgxtrwmnq.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETwfcvbdwpwm.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETwgdmarysqx.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.310;Deleted.;
SKYNETwhrdkfnufq.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETwiofavtcad.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETwiyuijpype.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETwjjjkikpdv.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETwptijqpuyq.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETwqjmunhuqp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETwqrhdgdjss.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETwtpdwqtusp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETxcymcotiaj.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETxenwvfarae.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETxeywntcwxp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETximjckkebh.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETxnkbcpwxxo.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETxqdpytxrbw.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETxrojehcbco.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETxvtiekeeyd.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETxwbutiorpp.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETxxnoisvjul.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETyhmpdukfjn.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETylnqwmteny.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;
SKYNETymlkcswqcr.tmp;C:\WINDOWS\Temp;Trojan.DownLoad.38278;Deleted.;
SKYNETymwkhikpyd.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.333;Deleted.;
SKYNETywvjqwnwvt.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.265;Deleted.;



Results of MBAM:

Malwarebytes' Anti-Malware 1.40
Database version: 2573
Windows 5.1.2600 Service Pack 3

8/6/2009 11:27:27 PM
mbam-log-2009-08-06 (23-27-27).txt

Scan type: Quick Scan
Objects scanned: 111073
Time elapsed: 18 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 6
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\MSN\BN (Spyware.Ambler) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MSN\D1 (Spyware.Ambler) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MSN\D2 (Spyware.Ambler) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MSN\D3 (Spyware.Ambler) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MSN\gd (Spyware.Ambler) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MSN\pr (Spyware.Ambler) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\scrfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: ("%1" /S) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Compaq_Administrator\Application Data\wiaserva.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SKYNEThflnsefa.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SKYNETudotobla.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SKYNETvpfwcpxu.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\syssvc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\SKYNETevraphoi.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\SKYNETqjlbbaky.sys (Trojan.Agent) -> Quarantined and deleted successfully.



Next steps?

#4 quietman7

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Posted 07 August 2009 - 08:07 AM

Now rescan again with Malwarebytes Anti-Malware but this time perform a Full Scan in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

IMPORTANT NOTE: One or more of the identified infections (SKYNET[random characters].***) was related to a nasty rootkit component. Rootkits, backdoor Trojans, Botnets, and IRCBots are very dangerous because they compromise system integrity by making changes that allow it to by used by the attacker for malicious purposes. Rootkits are used by Trojans to conceal its presence (hide from view) in order to prevent detection of an attacker's software and make removal more difficult. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors as a means of accessing and taking control of a computer that bypasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is fully cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:Although the rootkit was identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
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#5 sean2527

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Posted 07 August 2009 - 07:31 PM

latest MBAM scan:


Malwarebytes' Anti-Malware 1.40
Database version: 2574
Windows 5.1.2600 Service Pack 3

8/7/2009 12:22:53 PM
mbam-log-2009-08-07 (12-22-53).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 447422
Time elapsed: 2 hour(s), 38 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Next step? And thanks again for your help quietman.

#6 quietman7

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Posted 07 August 2009 - 09:23 PM

How is your computer running now? Are there any more reports/alerts, signs of infection or issues with your browser?
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#7 sean2527

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Posted 08 August 2009 - 09:13 PM

Things are running much quicker now. No other signs/notices of infection atm. The problem with Firefox was more a Firefox issue than a trojan/virus issue, I think.

Suggestions as to further steps to take from this point? I did look over the section you posted earlier on what to do if your computer has been compromised, and I will follow the suggestions there as I am able.

You have been extremely helpful thus far. Thanks so much.

#8 quietman7

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Posted 08 August 2009 - 10:15 PM

You're welcome.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista users can refer to these links: Create a New Restore Point in Vista and Disk Cleanup in Vista.
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