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Detected Gen.Trojan!IK and Backdoor.Win32.Ciadoor!IK


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9 replies to this topic

#1 branamesoc

branamesoc

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Posted 05 August 2009 - 01:31 AM

Very choppy internet connection for past 2 weeks led me to run spyware scans. I detected these 2 after running asquared and am wondering if everything looks ok now. Also wondering which process i can safely eliminate from start up. Thanks.
Edit: Still having problems with DSL randomly disconnecting. I am behind a router and firewall.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:39:24 PM, on 8/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Comodo\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATITool\ATITool.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Comodo\COMODO Internet Security\cfp.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freestockcharts.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Insight Broadband
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ATITool] "C:\Program Files\ATITool\ATITool.exe" -s
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\Comodo\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.insightbb.com
O15 - Trusted Zone: http://www.gamehouse.com
O15 - Trusted Zone: http://www.realarcade.com
O16 - DPF: HushEncryptionEngine - https://mailserver3.hushmail.com/shared/Hus...ptionEngine.cab
O16 - DPF: NDWCab - http://www.neededware.com/NDWCab.CAB
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt2_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.1.1.74.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase9563.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} (Java Plug-in 1.6.0_10) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A461F593-1B74-48C4-8BB6-F19BD6944EAA}: NameServer = 156.154.70.22,156.154.71.22
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\Comodo\COMODO Internet Security\cmdagent.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Intel NCS NetService (NetSvc) - IntelŪ Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: ThreatFire - Unknown owner - C:\Program Files\ThreatFire\TFService.exe (file missing)
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 9200 bytes

Edited by branamesoc, 05 August 2009 - 12:27 PM.


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#2 Elise

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Posted 14 August 2009 - 02:23 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 branamesoc

branamesoc
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Posted 15 August 2009 - 11:59 AM

Thanks for helping me out with this. The main problems I've been having are a slow running computer, slow internet, browser pages not loading properly, and occasionally the computer will freeze. Other times the computer will run fine. I've defragged the windows drive, run various anti spywares and installed antivirus and firewall software.


DDS (Ver_09-07-30.01) - NTFSx86
Run by User User at 11:40:54.32 on Sat 08/15/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3071.2332 [GMT -5:00]

AV: COMODO Antivirus *On-access scanning enabled* (Updated) {043803A5-4F86-4ef7-AFC5-F6E02A79969B}
AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Windows Defender\MsMpEng.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\User User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User User\Desktop\Computer Tools\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.freestockcharts.com/
uDefault_Page_URL = hxxp://www.dellnet.com
uWindow Title = Microsoft Internet Explorer provided by Insight Broadband
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
mSearchAssistant = hxxp://www.google.com/ie
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: CKeyScramblerBHO Object: {2b9f5787-88a5-4945-90e7-c4b18563bc5e} - c:\program files\keyscrambler\KeyScramblerIE.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ccleaner] "c:\program files\ccleaner\ccleaner.exe" /AUTO
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
IE: Download all by Net Transport
IE: Download by Net Transport
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\pokerstars.net\PokerStarsUpdate.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD}
IE: {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - {B745F984-EF2E-40D6-A9AC-D8CED7230E61} - c:\program files\keyscrambler\KeyScramblerIE.dll
Trusted Zone: gamehouse.com\www
Trusted Zone: realarcade.com\www
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: HushEncryptionEngine - hxxps://mailserver3.hushmail.com/shared/HushEncryptionEngine.cab
DPF: Microsoft XML Parser for Java
DPF: NDWCab - hxxp://www.neededware.com/NDWCab.CAB
DPF: Yahoo! Blackjack - hxxp://download.games.yahoo.com/games/clients/y/jt0_x.cab
DPF: Yahoo! Literati - hxxp://download.games.yahoo.com/games/clients/y/tt2_x.cab
DPF: Yahoo! Poker - hxxp://download.games.yahoo.com/games/clients/y/pt1_x.cab
DPF: Yahoo! Pool 2 - hxxp://download.games.yahoo.com/games/clients/y/potc_x.cab
DPF: {0000000A-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
DPF: {00000075-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxacm.CAB
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxps://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - hxxp://downloads.ewido.net/ewidoOnlineScan.cab
DPF: {3253344D-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/mpg4sax.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.1.1.74.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase9563.cab
DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - hxxp://launch.gamespyarcade.com/software/launch/alaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - hxxp://toolbar.google.com/data/GoogleActivate.cab
DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {A461F593-1B74-48C4-8BB6-F19BD6944EAA} = 156.154.70.22,156.154.71.22
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: x-atng - {7e8717b0-d862-11d5-8c9e-00010304f989} - c:\program files\fidelity investments\fidelity active trader\system\atngprot.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: c:\windows\system32\guard32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user~1\applic~1\mozilla\firefox\profiles\default.jcp\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.bestfreecharts.com/?
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=utf-8&fr=megaup&p=
FF - component: c:\documents and settings\user user\application data\mozilla\firefox\profiles\default.jcp\extensions\{81bf1d23-5f17-408d-ac6b-bd6df7caf670}\components\XpcomOpusConnector.dll
FF - component: c:\documents and settings\user user\application data\mozilla\firefox\profiles\default.jcp\extensions\keyscrambler@qfx.software.corporation\components\KeyScramblerIE.dll
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\documents and settings\user user\application data\mozilla\firefox\profiles\default.jcp\extensions\activegs@freetoolsassociation.com\plugins\npActiveGS.dll
FF - plugin: c:\documents and settings\user user\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npitunes.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 crpf;crpf;c:\windows\system32\drivers\crpf.sys [2009-8-2 36512]
R0 csdf;cdsf;c:\windows\system32\drivers\csdf.sys [2009-8-2 39456]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-8-2 64160]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-8-3 11608]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2009-8-2 132040]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2009-8-2 25160]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-7-28 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-7-28 72944]
R2 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2009-8-4 719392]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-8-3 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-8-3 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-8-3 55656]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1029456]
R2 MarxDev1;MarxDev1;c:\windows\system32\drivers\MARXDEV1.SYS [2004-2-4 8864]
R2 MarxDev2;MarxDev2;c:\windows\system32\drivers\MARXDEV2.SYS [2004-2-4 8864]
R2 MarxDev3;MarxDev3;c:\windows\system32\drivers\MARXDEV3.SYS [2004-2-4 8864]
R2 Tdlpt;Tdlpt;c:\windows\system32\drivers\TDLPT.SYS [2004-2-4 8012]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 KeyScrambler;KeyScrambler;c:\windows\system32\drivers\keyscrambler.sys [2008-2-6 113896]
S0 AVG Anti-Rootkit;AVG Anti-Rootkit;c:\windows\system32\drivers\avgarkt.sys --> c:\windows\system32\drivers\avgarkt.sys [?]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S1 AvgArCln;Avg Anti-Rootkit Clean Driver;c:\windows\system32\drivers\avgarcln.sys --> c:\windows\system32\drivers\AvgArCln.sys [?]
S2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2009-8-2 707152]
S2 ThreatFire;ThreatFire;c:\program files\threatfire\tfservice.exe service --> c:\program files\threatfire\TFService.exe service [?]
S3 NPF;Netgroup Packet Filter;c:\windows\system32\drivers\packet.sys [2004-10-2 11331]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-7-28 7408]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]

=============== Created Last 30 ================

2009-08-12 12:33 128,512 -------- c:\windows\system32\dllcache\dhtmled.ocx
2009-08-12 12:32 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll
2009-08-07 13:23 <DIR> --d----- c:\program files\MixMeister BPM Analyzer
2009-08-06 12:48 <DIR> --d----- c:\program files\Mixxx
2009-08-06 12:39 <DIR> --d----- C:\OtsLabs
2009-08-06 11:43 <DIR> --d----- c:\docume~1\user~1\applic~1\NCH Software
2009-08-06 11:41 27,136 a------- c:\windows\system32\drivers\nchssvad.sys
2009-08-05 04:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-08-04 17:41 <DIR> --d----- c:\program files\a-squared Free
2009-08-04 16:47 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-08-04 16:46 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-08-04 16:46 <DIR> --d----- c:\docume~1\user~1\applic~1\SUPERAntiSpyware.com
2009-08-04 16:46 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-08-04 13:42 <DIR> --d----- c:\docume~1\user~1\applic~1\Malwarebytes
2009-08-04 13:41 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-04 13:41 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-04 13:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-04 13:41 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-03 00:58 130 a------- c:\windows\cfplogvw.INI
2009-08-03 00:09 55,656 a------- c:\windows\system32\drivers\avgntflt.sys
2009-08-02 23:56 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-08-02 23:55 <DIR> --d----- c:\program files\Avira
2009-08-02 20:14 39,456 a------- c:\windows\system32\drivers\csdf.sys
2009-08-02 20:14 36,512 a------- c:\windows\system32\drivers\crpf.sys
2009-08-02 20:14 8,456 a------- c:\windows\system32\cnat.exe
2009-08-02 19:43 1,474,832 a------- c:\windows\system32\drivers\sfi.dat
2009-08-02 19:28 <DIR> --d----- c:\docume~1\user~1\applic~1\Uniblue
2009-08-02 17:50 179,792 a------- c:\windows\system32\guard32.dll
2009-08-02 17:50 132,040 a------- c:\windows\system32\drivers\cmdguard.sys
2009-08-02 17:50 25,160 a------- c:\windows\system32\drivers\cmdhlp.sys
2009-08-02 17:49 15,688 a------- c:\windows\system32\lsdelete.exe
2009-08-02 17:06 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-08-02 17:05 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{EF63305C-BAD7-4144-9208-D65528260864}
2009-08-02 17:05 <DIR> --d----- c:\program files\Lavasoft
2009-08-02 15:43 120 a------- c:\windows\CIS_Setup_3.10.102363.531_XP_Vista_x32.INI
2009-07-26 20:26 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools
2009-07-25 13:51 <DIR> --d----- c:\program files\DVDVideoSoft
2009-07-25 13:51 <DIR> --d----- c:\program files\common files\DVDVideoSoft
2009-07-17 14:01 58,880 -------- c:\windows\system32\dllcache\atl.dll

==================== Find3M ====================

2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-02 17:43 794,408 a------- c:\windows\system32\pbsvc.exe
2009-07-19 08:33 3,597,824 a------- c:\windows\system32\dllcache\mshtml.dll
2009-07-19 08:32 6,067,200 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\dllcache\wmpdxm.dll
2009-06-29 06:07 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-06-29 06:07 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-29 03:35 634,632 -------- c:\windows\system32\dllcache\iexplore.exe
2009-06-29 03:33 2,452,872 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-06-29 03:33 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-06-28 23:09 139,152 a------- c:\docume~1\user~1\applic~1\PnkBstrK.sys
2009-06-25 03:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 03:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 03:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 03:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 03:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 03:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-25 03:25 730,112 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-06-25 03:25 301,568 -------- c:\windows\system32\dllcache\kerberos.dll
2009-06-25 03:25 147,456 -------- c:\windows\system32\dllcache\schannel.dll
2009-06-25 03:25 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-06-25 03:25 56,832 -------- c:\windows\system32\dllcache\secur32.dll
2009-06-25 03:25 54,272 -------- c:\windows\system32\dllcache\wdigest.dll
2009-06-24 06:18 92,928 a------- c:\windows\system32\drivers\ksecdd.sys
2009-06-24 06:18 92,928 -------- c:\windows\system32\dllcache\ksecdd.sys
2009-06-16 09:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 09:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 09:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-12 07:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-12 07:31 76,288 -------- c:\windows\system32\dllcache\telnet.exe
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 09:19 2,066,432 -------- c:\windows\system32\dllcache\mstscax.dll
2009-06-10 09:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 09:13 84,992 -------- c:\windows\system32\dllcache\avifil32.dll
2009-06-10 01:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-10 01:14 132,096 -------- c:\windows\system32\dllcache\wkssvc.dll
2009-06-08 13:01 34 a------- c:\documents and settings\user user\jagex_runescape_preferences.dat
2009-06-03 14:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 14:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2008-08-10 23:08 372,587 a------- c:\docume~1\user~1\applic~1\hsuser123.zip
2008-02-29 23:13 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2004-10-12 22:17 56 ---shr-- c:\windows\system32\8A5577C593.sys
2004-10-12 22:17 1,890 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-09-27 18:12 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092720080928\index.dat

============= FINISH: 11:41:54.67 ===============

#4 m0le

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Posted 18 August 2009 - 05:12 PM

Hi branamesoc,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

----------------------------------------------

There's nothing showing up on the log so we need to go looking.


First though, the PC speed issue may be due to this

I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to add/remove in the control panel and remove either Antivir or Comodo.


Now to the scans

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
Then

Please run MBAM (I see you have it already but make sure you run it as below)
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Finally

We need to create an OTL Report
  • Please download OTL By OldTimer
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:[list]
    OTListIt.txt <-- Will be opened
    Extra.txt <-- Will be minimized
Please also let me know if the PC has sped up after following the instructions.

Thanks :thumbup2:
Posted Image
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#5 branamesoc

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Posted 19 August 2009 - 09:11 PM

I have 2 antiviruses installed but only one of them runs as a real time scanner. Would you recommend that I completely uninstall the other scanner? The computer doesn't seem noticeably faster and i still have random periods where web pages won't load.

The malware program didn't come up with any hits, and I've attached the reports for rootkit repeal and the otl program. Thanks for your help!

Attached Files



#6 m0le

m0le

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Posted 20 August 2009 - 03:49 PM

I recommend that you remove one of the antiviruses. They can be resource hogs so having two running is not really helpful.

The logs are showing clean as well. :thumbup2:

Let's do an online scan and see what it can dig out but I believe you are clean.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Thanks :)
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#7 m0le

m0le

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Posted 23 August 2009 - 06:21 AM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open.

If you like you can PM me.

Thanks,


m0le
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#8 branamesoc

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Posted 23 August 2009 - 05:39 PM

Hi
I ran the online scan and it did not detect anything. I also uninstalled one of the virus scanners and so far it seems like the problems are not occurring as frequently. The remaining scanner seems to freeze in the middle of a scan but i am going to try a reinstall and see if that helps the problem. Thanks for your help with this!

#9 m0le

m0le

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Posted 23 August 2009 - 05:52 PM

Okay, seeing as it's definitely not a malware issue I will call this one clean.

Please follow the instructions below (especially JavaRa as your Java version is very old)


You are clean! Good stuff! :thumbup2:

Let's do some housekeeping

Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.

Please set your system to hide the hidden files and folder.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Check: Hide file extensions for known file types
Check the Hide protected operating system files (recommended) option.
Click Yes to confirm.


Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Here's some advice on how you can keep your PC clean

Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Use a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Other recommended, and free, AntiSpyware programs are Spybot - Search and Destroy and Ad-Aware Personal.

Installing these programs will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.

Tutorials on using these programs can be found below:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


That's it branamesoc, happy surfing!

Cheers,


m0le
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#10 m0le

m0le

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Posted 30 August 2009 - 02:52 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :thumbup2:

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

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