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Desktop hijacked, disables antivirus and prompts for software download

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2 replies to this topic

#1 Triple_El


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  • Local time:07:16 AM

Posted 04 August 2009 - 08:30 PM

I'm sorry, but I don't know the name of the infection. When Windows XP first starts up, I see my desktop background and AVG antivirus briefly appears in the system tray. A few seconds later, AVG disappears, the desktop turns blue with a message saying my computer has been compromised, and I get a fake system message saying I need to download an antivirus software it prompts me to purchase. Also, a phony malware scan begins and says I have a bunch of malware that only this software can fix. Googling the symptoms turned up lots of results for smitfraudfix. It started a few days ago. Scan done in safe mode.

DDS (Ver_09-07-30.01) - NTFSx86 NETWORK
Run by Administrator at 20:20:49.43 on Tue 08/04/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1686 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [PCDrProfiler]
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [14364684] c:\documents and settings\all users\application data\14364684\14364684.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\google~1.lnk - c:\program files\google\google updater\GoogleUpdater.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\snapfi~1.lnk - c:\program files\snapfish picture mover\SnapfishPictureMover.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_05\bin\npjpi150_05.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\lzxocg8q.default\
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJPI150_05.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPSFDMGR.dll

============= SERVICES / DRIVERS ===============

S1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-15 335752]
S1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-5-15 27784]
S2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-28 298776]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 BEHRINGER_2902;usb-audio.de driver for BEHRINGER USB AUDIO;c:\windows\system32\drivers\BUSB2902.sys [2008-8-20 110272]

=============== Created Last 30 ================

2009-08-04 19:15 <DIR> --d----- c:\program files\Trend Micro
2009-08-02 11:00 <DIR> --d----- c:\docume~1\alluse~1\applic~1\14364684
2009-08-01 10:58 <DIR> --d----- c:\windows\SHELLNEW

==================== Find3M ====================

2009-08-04 19:57 2,794 a------- c:\windows\system32\tmp.reg
2009-07-18 11:05 3,069,440 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-18 11:05 1,509,888 -------- c:\windows\system32\dllcache\shdocvw.dll
2009-07-18 09:34 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-06-26 11:50 666,624 a------- c:\windows\system32\wininet.dll
2009-06-26 11:50 666,624 -------- c:\windows\system32\dllcache\wininet.dll
2009-06-26 11:50 620,032 -------- c:\windows\system32\dllcache\urlmon.dll
2009-06-26 11:50 81,920 a------- c:\windows\system32\ieencode.dll
2009-06-26 11:50 81,920 -------- c:\windows\system32\dllcache\ieencode.dll
2009-06-25 17:46 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-06-16 09:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 09:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 09:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-03 14:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 14:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-06-02 11:17 75,776 a------- c:\windows\system32\WS2Fix.exe
2009-05-07 10:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 10:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2008-12-07 19:53 4 a--shr-t c:\docume~1\alluse~1\applic~1\sysqcl1129139270.dat

============= FINISH: 20:22:21.10 ===============

Attached Files

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#2 thcbytes


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Posted 04 August 2009 - 08:49 PM

Hi and welcome to the HijackThis Logs and Virus/Trojan/Spyware/Malware Removal forum,

I am Posted Image and I am here to help you!

I ask that you refrain from running tools other than those I suggest to you while I am cleaning up your computer. The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Please perform all steps in the order received and do not proceed if you need clarification.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

As I am in the final stages of training an Expert Coach will also oversee your fix. Your benefit will be "four eyes and two brains" but responses may be somewhat delayed so please be patient!!!!

I would also like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please be courteous and appreciative for the assistance provided!

Again I would like to remind you to make no further changes to your computer unless I direct you to do so. Your computer fix will be based on the current condition of your computer! Any changes might delay my ability to help you.


Lets take a deeper look at your computer. Please run this scan in normal mode if possible.

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

With your next post please provide:

* OTL.txt
* OTL Extra.txt

I will review your logs and post instructions forthcoming.
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!


#3 Orange Blossom

Orange Blossom

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Posted 13 August 2009 - 12:24 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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