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Itunes can not connect to internet network


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#1 khargis

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Posted 04 August 2009 - 05:08 PM

I have AVG 8.5 installed on my computer and I opened Itunes and when I was asked if to Allow access i clicked Always Allow for my Itunes Library but now every time I try to go to Itunes Store it tells me that it can't connect to the internet network. I tried clearing my IP DNS and that didn't work and I tried adding Itunes to the safe program list on AVG and that doesn't work either. What do I do?

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#2 khargis

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Posted 08 August 2009 - 05:09 PM

nobody knows how to fix this?

#3 Mysterysgames

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Posted 08 August 2009 - 05:11 PM

Have you checked your firewall if it allows network connection for iTunes?

#4 khargis

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Posted 12 August 2009 - 11:14 PM

yeah everything is good with the firewall.

#5 ggandalf

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Posted 11 October 2009 - 06:27 AM

Disable the firewall to see if iTunes works. If it does, the firewall is still blocking a port it needs. If it doesn't, you may have the OS firewall on as a backup which could block iTunes. Some firewalls use "port" blocking while others use "application" firewalls. Disable all firewalls to verify your iTunes works then turn on one at a time to troubleshoot them individually.

http://support.apple.com/kb/TS1629?viewlocale=en_US




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