Posted 04 August 2009 - 04:17 PM
Hi. I am a first time user, so be gentle. I woke uo this morning and walked to my computer, only to see Windows Antivirus Pro on my desktop, telling me "Youre computer is infected. Download our software to fix this." I've had these types of infections, but nothing that Malwarebytes' Anti-Malware couldn't fix. I try to open anything, it'll tell me that everything is infected. So I opened Windows Task Manager and ended the process. But it would come up every 10 seconds, which was no big deal, as I could still acess everything. uTorrent is left runnign for some reason, as well as PeerGuardian. So I opened Firefox, and I looked for a solution. But theres some stupid virus for my web browser too. It bringsmem to Windows Antivirus software website, and it brings me t other websites, sometimes porn sites, sometimes handyman websites. So now that I knew I could get past it, I tried MBAM, but nothing happened. I tried HiJackThis, didn't work. I scanned with AVG, nothing happened. So I looked on Firefox again, and I found one made by Microsoft. It's called Microsoft Malicious Software Removal tool. So I figured since it's made by microsoft, it would be pretty safe and trustworthy. So I downloaded it. It installed and scanned. So it said "All infections and malicious software have been removed." So I restarted my computer, because the antivirus program was still up. When it rebooted, I noticed that nothign was loading. So I tried Firefox, and all I got was "This Program's access has been denied". Everything on my computer, and I mean everything was blocked. AVG, Firefox, System Restore, every program.The only thing I found out I could access was my Quick Launch folder i coincidentallyhave on my desktop. O I could now look through my quick launch, trying to access things through there. I found System restore, and I tried the "Scan through AVG" option, and luckily AVG opened. So I tried a qucik scan, and it found 4 infections, and it said something like "Rogue.Scan" something. So I sent them to the vault and I tried restarting my computer. When it rebooted, everythig was the same. I figured out of curiosity, I would try and play a movie. And it worked! So i tried other programs, and the "Open With" option came up. I don't understand this one. I click Firefox, and it says "Open With:" and it shows firefox. So Firefox opens, and it wants me to install a link to Firefox. I try System Restore, and it says "Choose the program you want to use to open this file" and I don't know what to do at this point. I don't know where to find System Restore just going through the files. Have I completely screwed up my computer to the point of a reformat, or is this fixable?
Any help is greatly, greatly appreciated.