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Network card problem after braviax virus


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#1 Tony4554

Tony4554

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Posted 04 August 2009 - 03:39 PM

Does anyone have any ides or troubleshooting steps to get the NICs below to function properly? I was so happy to get the virus off but the Nic issue is killing me. Thanks in advance for looking and your help.

I have been serching for several hours on how to get network wired and wireless NICs to install correctly on the following laptop.
HP Pavilion zv5000 (PT276UA#ABA)
AMD Athlon 64 3200+
XP Home SP3
RAM 512MB
Wired NIC - Realtek RTL8139/810x Family Fast Ethernet NIC
Wireless - Broadcom BCM4306 802.11b/g WLAN

It was infected by the braviax / antivirus 2010 virus and has been removed successfully.
Looking in network connections nothing is displayed.
Looking in Device Manager, Network adapters are not listed but wireless and wired NICs show up as Unknown.
I have deleted/unistalled the the devices, rebooted and let the system reinstall the found drivers (i386 folder).
After rebooting they reappeared as unknown in device manager.
So on another computer I downloaded the drivers from HP, rebooted the laptop and installed the downloaded drivers.
Drivers located here: http://h10025.www1.hp.com/ewfrf/wc/softwar...product=385148#
I rebooted the laptop again and the Device manager still shows the devices as unknown.
I have confirmed the hardware using SIW and Everest Ultimate Ed (Nic info above)

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#2 Orange Blossom

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Posted 04 August 2009 - 10:32 PM

Hello,

I see that you have a HiJack This log posted here: http://www.bleepingcomputer.com/forums/t/246871/virusmalware-infected-cant-run-av-am-progs/ Given what you have written here and in the other topic, I have serious doubts that you completely removed the entire infection.

Please note: you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses.

To avoid confusion, I am closing this topic. Good luck with your log.

If this is still an issue once you have been declared clean, please send a Private Message to a moderator and ask them to reopen this topic. Please include the link to the topic if you do so.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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