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#1 -Always-Stoned-

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Posted 04 August 2009 - 01:21 PM

So i first noticed my computer was not operating correctly when i would do a yahoo or google search.
I would search for something (let's say an anti-spyware program), i would click the link, and it would take me to an ad site like the picture below:
Posted Image

so I asked around, and was told I probably have malware/virus/etc.
I normally run AVG 8.5 full edition with nothing else, but i guess it didn't catch it this time :thumbsup:
so I tried downloading spybot search and destroy because i know it is a reputable program... when i try to go to their website, this is what shows up...
Posted Image

i tried getting it from download.com, but it was unable to update because i cannot access the website...
so i tried some other things...
I un-installed AVG and installed norton... but i soon remembered why I hate norton... i think it sucks... so got rid of it and put avg back on
i also tried trendmicro web scanner... it found a virus called js_dloader.ugd but failed to remove it... so i searched the web for solutions to getting rid of this virus, and don't really think i ever got rid of it.
but anyway, i also tried Avira AntiVir... SpywareDoctor (which was unable to update because of this virus)... Webroot SpySweeper (unable to update)... Ad-Aware (didn't catch anything)... and others all unable to update... let me add that AVG is now ALSO unable to update

I have tried doing a system restore to last month before i noticed this happening, but I can't even get that to work...
I am down to my last hope... contemplating restoring my computer back to default :flowers:

please, please help!!

Edited by -Always-Stoned-, 04 August 2009 - 01:23 PM.


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#2 DaChew

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Posted 04 August 2009 - 02:56 PM

Download this tool(AVP tool)

http://majorgeeks.com/Kaspersky_Virus_Remo...Tool_d4515.html

and

DrWebCureit to a clean computer and burn to CD on a clean computer and transfer to the infected computer

The AVP tool should run in normal mode

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

With some of these infections the best thing is just reload

You'll definitely need to reinstall java and maybe FireFox
Chewy

No. Try not. Do... or do not. There is no try.

#3 -Always-Stoned-

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Posted 04 August 2009 - 03:00 PM

thank you much for the reply..
i will definitely try to do this later tonight or just tomorrow because i need to go to work right now




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