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Virus/Resident Shield alert pop-ups


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5 replies to this topic

#1 jennmessenger

jennmessenger

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  • Local time:07:27 AM

Posted 04 August 2009 - 11:34 AM

I have tried everything I know to get these Resident Shield alert pop-ups to stop appearing. From the research I've done, this pop up could very well be a rogue program, but my laptop is in fact infected!
I have ran Malwarebytes', AVG 8.5, Window's Defender, Superantispyware....and still, pop-ups. I've ran them in Safe Mode with Networking and in regular mode multiple times each. Now, I can run a quick Malwarebytes' scan, I'll get at least 10 infections that I remove, and 10 mins later, I run it again and the same thing happens!!

And I'm not sure why DDS.txt log saved in to seperate Notepads, but here is my info:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 10/5/2006 6:09:17 AM
System Uptime: 8/4/2009 12:41:41 PM (1 hours ago)

Motherboard: AVERATEC | | 3200
Processor: mobile AMD Athlon™ XP-M (LV) 2200+ | Socket-A | 1260/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 75 GiB total, 17.904 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP514: 5/20/2009 9:31:11 AM - Software Distribution Service 3.0
RP515: 5/21/2009 11:33:14 AM - Software Distribution Service 3.0
RP516: 5/22/2009 10:26:32 AM - Software Distribution Service 3.0
RP517: 5/22/2009 6:01:01 PM - Software Distribution Service 3.0
RP518: 5/23/2009 12:52:29 PM - Software Distribution Service 3.0
RP519: 5/23/2009 6:01:22 PM - Software Distribution Service 3.0
RP520: 5/24/2009 10:59:47 AM - Software Distribution Service 3.0
RP521: 5/27/2009 7:55:29 PM - Software Distribution Service 3.0
RP522: 6/2/2009 5:53:25 PM - Software Distribution Service 3.0
RP523: 6/2/2009 6:00:42 PM - Software Distribution Service 3.0
RP524: 6/3/2009 2:45:56 PM - Software Distribution Service 3.0
RP525: 6/4/2009 10:16:55 PM - Software Distribution Service 3.0
RP526: 6/5/2009 8:32:22 PM - Software Distribution Service 3.0
RP527: 6/6/2009 4:05:22 PM - Software Distribution Service 3.0
RP528: 6/7/2009 1:13:58 PM - Software Distribution Service 3.0
RP529: 6/8/2009 10:16:17 AM - Software Distribution Service 3.0
RP530: 6/8/2009 1:51:15 PM - Avg8 Update
RP531: 6/8/2009 1:56:18 PM - Avg8 Update
RP532: 6/8/2009 6:07:20 PM - Software Distribution Service 3.0
RP533: 6/9/2009 6:07:51 PM - Software Distribution Service 3.0
RP534: 6/11/2009 10:45:46 AM - System Checkpoint
RP535: 6/11/2009 6:17:29 PM - Software Distribution Service 3.0
RP536: 6/12/2009 6:02:03 PM - Software Distribution Service 3.0
RP537: 6/13/2009 6:03:45 PM - Software Distribution Service 3.0
RP538: 6/14/2009 11:13:29 AM - Software Distribution Service 3.0
RP539: 6/14/2009 6:03:10 PM - Software Distribution Service 3.0
RP540: 6/15/2009 10:01:08 AM - Software Distribution Service 3.0
RP541: 6/15/2009 1:08:35 PM - Removed AVG 8.5
RP542: 6/15/2009 1:14:51 PM - Installed AVG 8.5
RP543: 6/15/2009 3:04:05 PM - Software Distribution Service 3.0
RP544: 6/16/2009 12:34:08 PM - Software Distribution Service 3.0
RP545: 6/16/2009 6:02:42 PM - Software Distribution Service 3.0
RP546: 6/17/2009 10:53:44 AM - Software Distribution Service 3.0
RP547: 6/18/2009 10:59:38 AM - Software Distribution Service 3.0
RP548: 6/18/2009 6:01:07 PM - Software Distribution Service 3.0
RP549: 6/19/2009 10:21:51 AM - Software Distribution Service 3.0
RP550: 6/19/2009 6:01:13 PM - Software Distribution Service 3.0
RP551: 6/20/2009 10:43:23 AM - Software Distribution Service 3.0
RP552: 6/21/2009 11:49:39 AM - Software Distribution Service 3.0
RP553: 6/21/2009 6:01:30 PM - Software Distribution Service 3.0
RP554: 6/22/2009 11:41:28 AM - Software Distribution Service 3.0
RP555: 6/22/2009 6:01:22 PM - Software Distribution Service 3.0
RP556: 6/23/2009 10:49:21 AM - Software Distribution Service 3.0
RP557: 6/24/2009 11:26:42 AM - Software Distribution Service 3.0
RP558: 6/24/2009 6:00:46 PM - Software Distribution Service 3.0
RP559: 6/25/2009 7:48:14 AM - Software Distribution Service 3.0
RP560: 6/25/2009 6:05:42 PM - Software Distribution Service 3.0
RP561: 6/26/2009 11:07:46 AM - Software Distribution Service 3.0
RP562: 6/27/2009 11:16:58 AM - Software Distribution Service 3.0
RP563: 6/28/2009 11:36:48 AM - Software Distribution Service 3.0
RP564: 6/28/2009 6:00:50 PM - Software Distribution Service 3.0
RP565: 6/29/2009 11:18:35 AM - Software Distribution Service 3.0
RP566: 6/29/2009 6:01:00 PM - Software Distribution Service 3.0
RP567: 6/30/2009 10:06:59 AM - Software Distribution Service 3.0
RP568: 6/30/2009 6:01:03 PM - Software Distribution Service 3.0
RP569: 6/30/2009 11:41:37 PM - Removed HP Photosmart Essential
RP570: 6/30/2009 11:43:44 PM - Removed HPSU306Stub
RP571: 6/30/2009 11:44:07 PM - Removed HP Update
RP572: 6/30/2009 11:49:38 PM - Removed Windows Live Messenger
RP573: 7/1/2009 10:55:55 AM - Software Distribution Service 3.0
RP574: 7/2/2009 12:15:37 PM - Software Distribution Service 3.0
RP575: 7/3/2009 10:53:14 AM - Software Distribution Service 3.0
RP576: 7/4/2009 10:48:43 AM - Software Distribution Service 3.0
RP577: 7/5/2009 12:39:59 PM - Software Distribution Service 3.0
RP578: 7/6/2009 10:07:14 AM - Software Distribution Service 3.0
RP579: 7/7/2009 9:58:57 AM - Software Distribution Service 3.0
RP580: 7/8/2009 11:22:46 AM - Software Distribution Service 3.0
RP581: 7/8/2009 6:00:56 PM - Software Distribution Service 3.0
RP582: 7/9/2009 10:10:21 AM - Software Distribution Service 3.0
RP583: 7/10/2009 9:11:50 AM - Software Distribution Service 3.0
RP584: 7/10/2009 6:01:50 PM - Software Distribution Service 3.0
RP585: 7/11/2009 11:32:04 AM - Software Distribution Service 3.0
RP586: 7/11/2009 6:00:59 PM - Software Distribution Service 3.0
RP587: 7/12/2009 9:48:18 AM - Software Distribution Service 3.0
RP588: 7/13/2009 11:01:59 AM - Software Distribution Service 3.0
RP589: 7/13/2009 1:22:23 PM - Removed iLike Sidebar
RP590: 7/13/2009 6:01:25 PM - Software Distribution Service 3.0
RP591: 7/14/2009 4:22:35 PM - Installed Java™ 6 Update 13
RP592: 7/14/2009 4:32:40 PM - Installed SUPERAntiSpyware Free Edition
RP593: 7/14/2009 6:17:18 PM - Software Distribution Service 3.0
RP594: 7/15/2009 9:06:56 AM - Installed AVG Free 8.5
RP595: 7/15/2009 9:25:27 AM - Avg8 Update
RP596: 7/15/2009 9:37:40 AM - Software Distribution Service 3.0
RP597: 7/15/2009 10:08:30 AM - Removed SUPERAntiSpyware Free Edition
RP598: 7/15/2009 12:58:34 PM - Software Distribution Service 3.0
RP599: 7/17/2009 9:59:52 AM - Avg8 Update
RP600: 7/17/2009 10:06:34 AM - Avg8 Update
RP601: 7/17/2009 10:32:54 AM - Software Distribution Service 3.0
RP602: 7/18/2009 11:13:02 AM - Software Distribution Service 3.0
RP603: 7/19/2009 11:26:37 AM - Software Distribution Service 3.0
RP604: 7/20/2009 10:12:04 AM - Software Distribution Service 3.0
RP605: 7/21/2009 12:08:14 PM - Software Distribution Service 3.0
RP606: 7/22/2009 10:21:17 AM - Software Distribution Service 3.0
RP607: 7/23/2009 10:13:52 AM - Software Distribution Service 3.0
RP608: 7/24/2009 11:11:48 AM - Software Distribution Service 3.0
RP609: 7/25/2009 12:21:34 PM - Software Distribution Service 3.0
RP610: 7/26/2009 12:27:19 PM - Software Distribution Service 3.0
RP611: 7/26/2009 10:33:53 PM - Removed Adobe Reader 6.0
RP612: 7/26/2009 10:34:25 PM - Installed Adobe Reader 9.1.
RP613: 7/27/2009 2:04:59 PM - Software Distribution Service 3.0
RP614: 7/28/2009 12:56:57 PM - Software Distribution Service 3.0
RP615: 7/29/2009 8:14:21 PM - System Checkpoint
RP616: 7/30/2009 8:31:43 PM - System Checkpoint
RP617: 7/31/2009 11:40:14 AM - Software Distribution Service 3.0
RP618: 7/31/2009 12:04:22 PM - Software Distribution Service 3.0
RP619: 7/31/2009 12:55:08 PM - Printer Driver Simpo PDF Creator Installed
RP620: 7/31/2009 1:27:47 PM - Installed Driver Detective.
RP621: 7/31/2009 1:36:36 PM - Removed Driver Detective.
RP622: 7/31/2009 1:44:32 PM - Installed Driver Detective.
RP623: 8/1/2009 12:26:42 AM - Removed Driver Detective.
RP624: 8/1/2009 1:43:19 AM - Software Distribution Service 3.0
RP625: 8/1/2009 12:50:22 PM - Software Distribution Service 3.0
RP626: 8/1/2009 10:29:43 PM - Installed SUPERAntiSpyware Free Edition
RP627: 8/2/2009 11:19:29 PM - Software Distribution Service 3.0
RP628: 8/3/2009 4:36:43 PM - Removed SUPERAntiSpyware Free Edition
RP629: 8/3/2009 4:44:05 PM - Removed Windows Defender
RP630: 8/3/2009 4:47:14 PM - Installed Windows Defender
RP631: 8/3/2009 7:19:20 PM - Software Distribution Service 3.0
RP632: 8/4/2009 1:01:35 AM - Windows Defender Checkpoint

==== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 1 (SP1)
Acrobat.com
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 9.1
Adobe Setup
Adobe Shockwave Player
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Apple Software Update
AVG Free 8.5
BCM Wireless Network Adapter
BitTorrent
Critical Update for Windows Media Player 11 (KB959772)
D2300_Help
DNA
DVD Solution
Foxit Reader
Google Talk Plugin
Google Toolbar for Internet Explorer
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
hph_readme
hph_software_req
iLike Sidebar
iTunes
Java™ 6 Update 13
Java™ 6 Update 7
LG ODD Auto Firmware Update
Logitech SetPoint
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Network Guide
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel Viewer 2003
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word Viewer 2003
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
Microsoft Works 7.0
Multimedia Launcher
Nero OEM
PDF Settings
PowerDVD
PowerProducer
QuickTime
RealPlayer
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
Smart Defrag 1.20
Smart Link 56K Modem
SoulSeek Client 157 test 12c
Spybot - Search & Destroy
Spybot - Search & Destroy 1.4
Sympatico 4.7
Synaptics Pointing Device Driver
Synaptics Sketch/Signature Capture
UniChrome Graphics Driver and Utilities
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Outlook 2007 Junk Email Filter (kb971933)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VIA Audio Driver Setup Program
VideoLAN VLC media player 0.8.6d
WebFldrs XP
WebReg
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Live installer
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

8/4/2009 5:22:09 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'pridl.exe' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
8/3/2009 7:04:44 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
8/3/2009 7:04:44 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/3/2009 5:00:47 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AmdK7 AvgLdx86 AvgMfx86 Fips
8/3/2009 4:36:53 PM, error: Service Control Manager [7000] - The SASDIFSV service failed to start due to the following error: Cannot create a file when that file already exists.
8/2/2009 2:02:07 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
8/2/2009 1:11:06 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
8/1/2009 12:27:47 AM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
8/1/2009 12:11:06 AM, error: Service Control Manager [7000] - The Windows Defender service failed to start due to the following error: The system cannot find the file specified.
8/1/2009 12:09:42 AM, error: Dhcp [1002] - The IP address lease 192.168.1.102 for the Network Card with network address 00110921FC54 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
8/1/2009 11:43:12 PM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
8/1/2009 11:12:09 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AmdK7 AvgLdx86 AvgMfx86 Fips SASDIFSV SASKUTIL
8/1/2009 11:11:22 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
7/31/2009 5:00:10 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Netman service.
7/31/2009 12:05:24 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.63.604.0).
7/31/2009 11:39:24 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/31/2009 1:45:10 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: The referenced assembly is not installed on your system. .
7/31/2009 1:45:10 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\PC Drivers HeadQuarters\Driver Detective\DriversHQ.DriverDetective.Client.DirectX.dll. Reference error message: The operation completed successfully. .
7/31/2009 1:45:10 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.
7/30/2009 11:27:16 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the avg8wd service.
7/28/2009 12:58:15 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.63.422.0).

==== End Of File ===========================


DDS (Ver_09-07-30.01) - NTFSx86
Run by Owner at 13:09:44.27 on Tue 08/04/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.479.79 [GMT -3:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
svchost.exe C:\WINDOWS\TEMP\VRT4.tmp
C:\WINDOWS\System32\reader_s.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\Local Settings\Temporary Internet Files\Content.IE5\HTEWFS2K\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.adobe.com/shockwave/download/triggerpages_mmcom/default.html
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: AutorunsDisabled - No File
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Google Update] "c:\documents and settings\owner.your-vs85n1xobx\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Regedit32] c:\windows\system32\regedit.exe
mRun: [reader_s] c:\windows\system32\reader_s.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRun: [iLike] c:\program files\ilike\1.2.14\ilikesidebar.exe /checkforupdate
dRun: [DigiFast] c:\documents and settings\owner.your-vs85n1xobx\application data\digifast\digifast.exe
dRun: [Owner] c:\documents and settings\owner.your-vs85n1xobx\Owner.YOUR-VS85N1XOBX.exe /i
dRun: [reader_s] c:\documents and settings\owner.your-vs85n1xobx\reader_s.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: CabBuilder - hxxp://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} - hxxp://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://julesofhalifax.spaces.live.com//PhotoUpload/MsnPUpld.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - hxxp://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8F4213B4-A970-4B3C-820D-343C693D5BF0} - hxxp://dsp02.eastlink.ca/SelfProvisioning.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37998.6649305556
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-7-15 335752]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-7-15 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-7-15 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-7-15 298776]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]

=============== Created Last 30 ================

2009-08-04 12:44 35,328 a------- c:\documents and settings\owner.your-vs85n1xobx\reader_s.exe
2009-08-04 12:44 35,328 a------- c:\windows\system32\reader_s.exe
2009-08-04 12:44 0 a------- c:\windows\system32\8.tmp
2009-08-04 12:44 0 a------- c:\windows\system32\6.tmp
2009-08-04 12:44 120 a------- c:\windows\system32\5.tmp
2009-08-04 11:12 6 a------- c:\windows\system32\_id.dat
2009-08-03 19:04 41,456 ----h--- c:\documents and settings\owner.your-vs85n1xobx\Owner.YOUR-VS85N1XOBX.exe
2009-08-01 21:49 361,600 a------- c:\windows\system32\drivers\TCPIP.SYS.ORIGINAL
2009-08-01 00:11 73 ac------ C:\DIET WITHOUT HUNGER.url
2009-07-31 13:54 0 a------- c:\windows\SC.INS
2009-07-31 13:27 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\PC Drivers HeadQuarters
2009-07-31 13:17 <DIR> --d----- c:\program files\Ghostgum
2009-07-31 12:54 4,003,288 a------- c:\windows\PDFCreatorPilot.dll
2009-07-31 12:50 <DIR> --d----- c:\program files\gs
2009-07-29 01:17 <DIR> --d----- c:\docume~1\owner~1.you\applic~1\IObit
2009-07-29 01:16 <DIR> --d----- c:\program files\IObit
2009-07-28 01:42 <DIR> --d----- c:\docume~1\owner~1.you\applic~1\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
2009-07-26 22:57 <DIR> --d----- c:\program files\common files\Uninstall
2009-07-16 12:15 <DIR> -cd-h--- C:\$AVG8.VAULT$
2009-07-15 09:07 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-07-15 09:07 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-07-15 09:07 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-07-15 09:07 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-07-15 09:06 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\avg8
2009-07-14 22:15 4,244 a------- c:\windows\system32\OEMINFO.PNF
2009-07-14 16:33 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-07-14 16:32 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-07-14 16:32 <DIR> --d----- c:\docume~1\owner~1.you\applic~1\SUPERAntiSpyware.com
2009-07-14 16:27 410,984 a------- c:\windows\system32\deploytk.dll
2009-07-14 13:54 <DIR> --d----- c:\docume~1\owner~1.you\applic~1\Malwarebytes
2009-07-14 13:54 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-14 13:54 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-14 13:54 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-07-14 13:54 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2009-08-03 19:10 182,656 a------- c:\windows\system32\drivers\ndis.sys
2009-08-01 21:49 361,600 a------- c:\windows\system32\drivers\TCPIP.SYS
2009-06-29 13:12 827,392 a------- c:\windows\system32\wininet.dll
2009-06-29 13:12 78,336 a------- c:\windows\system32\ieencode.dll
2009-06-29 13:12 17,408 -------- c:\windows\system32\corpol.dll
2009-06-28 12:21 348,160 a------- c:\windows\system32\msvcr71.dll
2009-06-28 12:21 499,712 a------- c:\windows\system32\msvcp71.dll
2009-06-16 11:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 11:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-03 16:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-05-07 12:32 345,600 a------- c:\windows\system32\localspl.dll
2004-10-01 15:00 61,440 a------- c:\program files\Uninstall_CDS.exe

============= FINISH: 13:11:29.73 ===============

Thanks.


Here is the latest log from Malwarebytes':

Malwarebytes' Anti-Malware 1.39
Database version: 2543
Windows 5.1.2600 Service Pack 3

8/4/2009 12:38:32 PM
mbam-log-2009-08-04 (12-38-32).txt

Scan type: Quick Scan
Objects scanned: 86632
Time elapsed: 22 minute(s), 36 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
C:\WINDOWS\system32\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully.

___________________________________________________________

Malwarebytes' Anti-Malware 1.39
Database version: 2543
Windows 5.1.2600 Service Pack 3

8/4/2009 11:57:11 AM
mbam-log-2009-08-04 (11-57-11).txt

Scan type: Quick Scan
Objects scanned: 86438
Time elapsed: 16 minute(s), 57 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
C:\WINDOWS\system32\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\reader_s.exe (Malware.Trace) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\5.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\8.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\reader_s.exe (Trojan.Agent) -> Quarantined and deleted successfully.

_____________________________________________

Malwarebytes' Anti-Malware 1.39
Database version: 2543
Windows 5.1.2600 Service Pack 3

8/4/2009 11:57:11 AM
mbam-log-2009-08-04 (11-57-11).txt

Scan type: Quick Scan
Objects scanned: 86438
Time elapsed: 16 minute(s), 57 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
C:\WINDOWS\system32\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\reader_s.exe (Malware.Trace) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\5.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\8.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\reader_s.exe (Trojan.Agent) -> Quarantined and deleted successfully.

______________________________________________

Malwarebytes' Anti-Malware 1.39
Database version: 2543
Windows 5.1.2600 Service Pack 3

8/4/2009 6:04:45 AM
mbam-log-2009-08-04 (06-04-45).txt

Scan type: Quick Scan
Objects scanned: 86397
Time elapsed: 17 minute(s), 12 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 5

Memory Processes Infected:
C:\WINDOWS\system32\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\iprimo (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\GetPrimo (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\iPrimo (Adware.Agent) -> Quarantined and deleted successfully.

Files Infected:
c:\documents and settings\owner.your-vs85n1xobx\local settings\temporary internet files\Content.IE5\N3JFT2MX\148[1].net (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\program files\iPrimo\Uninstall.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\reader_s.exe (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\reader_s.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\oashdihasidhasuidhiasdhiashdiuasdhasd (Trace.Pandex) -> Quarantined and deleted successfully.

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#2 jennmessenger

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Posted 04 August 2009 - 12:34 PM

Here's the latest pop-up:

Attached Files



#3 jennmessenger

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Posted 04 August 2009 - 03:36 PM

more...

Attached Files



#4 jennmessenger

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Posted 04 August 2009 - 07:01 PM

And again...HELP!!! :cool: :thumbup2: :) :)

Malwarebytes' Anti-Malware 1.39
Database version: 2543
Windows 5.1.2600 Service Pack 3

8/4/2009 8:37:18 PM
mbam-log-2009-08-04 (20-37-18).txt

Scan type: Quick Scan
Objects scanned: 91354
Time elapsed: 25 minute(s), 56 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
C:\WINDOWS\system32\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\owner.your-vs85n1xobx\local settings\temporary internet files\Content.IE5\9KOU0N2T\mal[1].htm (Spyware.Festeal) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\reader_s.exe (Malware.Trace) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\5.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\6.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\8.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner.YOUR-VS85N1XOBX\reader_s.exe (Trojan.Agent) -> Quarantined and deleted successfully.
_____________________________________________________________________________________________

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses.

Thank you for understanding.

Orange Blossom ~ forum moderator

Attached Files


Edited by Orange Blossom, 04 August 2009 - 11:06 PM.


#5 sempai

sempai

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Posted 14 August 2009 - 07:54 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE

~Semp

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If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.

Member of UNITE (Unified Network of Instructors and Trained Eliminators) 


#6 Billy O'Neal

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Posted 20 August 2009 - 08:56 PM

Due to lack of feedback, this topic has been closed.
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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