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Unknown Malware - Blocks MalwaryBytes, Spybot, etc


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11 replies to this topic

#1 btbchicago

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Posted 04 August 2009 - 07:40 AM

I have unknown (to me) malware that blocks MalwareBytes and Spybot. When I read the instructions for posting here, I followed and downloaded DDS. That too appears to be blocked. I get '"FINDSTR.EXE' is not recognized as an internal or external command, operable program or batch file.' When searching on IE, I get redirected via a popup, typically to WindowsClick.com which then redirects me again.

Help!

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#2 boopme

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Posted 04 August 2009 - 11:19 AM

Hi, can you run this.
Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


ome types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..

Edited by boopme, 04 August 2009 - 11:20 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 btbchicago

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Posted 04 August 2009 - 09:16 PM

I've tried very hard to follow your instructions precisely, but I still hang when trying to start MBAM. I was able to install MBAM, but when it tries to start the program it hangs. Ctrl-alt-del shows under process an 'Image Name' of 'mbam.exe'. I change the file name of the exe file as instructed and the new file hangs also.

Any other advice? I do appreciate your advice so far!

Thanks,

B

#4 btbchicago

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Posted 04 August 2009 - 09:18 PM

WAIT! Good news....I waited a while longer after renaming the exe file to just t.bat and it started. The scan is running now!...

#5 boopme

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Posted 04 August 2009 - 09:37 PM

OK

Edited by boopme, 04 August 2009 - 09:38 PM.
n

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#6 btbchicago

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Posted 04 August 2009 - 11:13 PM

Ok; it removed 53 items......do I now run Spybot?

#7 boopme

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Posted 05 August 2009 - 09:43 AM

Not yet. Please post the MBAM log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 btbchicago

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Posted 05 August 2009 - 09:47 AM

Here you go (and thanks!)

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 3

8/4/2009 10:31:08 PM
mbam-log-2009-08-04 (22-31-08).txt

Scan type: Quick Scan
Objects scanned: 188948
Time elapsed: 53 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 4
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Protection System (Rogue.ProtectionSystem) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\Tom and Cheryl\Start Menu\Programs\HomeAntivirus2010 (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010 (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\data (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\Microsoft.VC80.CRT (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Tom and Cheryl\Start Menu\Programs\HomeAntivirus2010\HomeAntivirus2010.lnk (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Tom and Cheryl\Start Menu\Programs\HomeAntivirus2010\Uninstall.lnk (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\AVEngn.dll (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\HomeAntivirus2010.cfg (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\htmlayout.dll (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\pthreadVC2.dll (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\data\daily.cvd (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\Microsoft.VC80.CRT\Microsoft.VC80.CRT.manifest (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\Microsoft.VC80.CRT\msvcm80.dll (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\Microsoft.VC80.CRT\msvcp80.dll (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\HomeAntivirus2010\Microsoft.VC80.CRT\msvcr80.dll (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Tom and Cheryl\Desktop\HomeAntivirus2010.lnk (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Tom and Cheryl\Application Data\Microsoft\Internet Explorer\Quick Launch\HomeAntivirus2010.lnk (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\WINDOWS\hosts (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.

#9 boopme

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Posted 05 August 2009 - 10:15 AM

Hello , we need to look at a rootkit and a possibly dangerous malware here. You needed to reboot after that scan,do so if you haven't.
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop:
  • Extract RootRepeal.exe from the zip archive.
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all six boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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#10 Orange Blossom

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Posted 06 August 2009 - 09:40 PM

Topic reopened. HJT topic is for a different computer.

@ btbchicago

Please follow boopme's latest instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#11 btbchicago

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Posted 07 August 2009 - 02:10 PM

boopme....RootRepeal completely locks up my computer. Should I be booting up normally or in Safe Mode or am I missing something else?

Thanks

#12 boopme

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Posted 07 August 2009 - 02:38 PM

Do the scan in normal mode.

Most anti-rootkit scanners will not work in safe mode because they utilize a driver which is required for the scanning process and that driver will not load in safe mode. Further, there are rootkit variants (haxdoor) that run in safe mode so the usual reason for running a scan in that mode does not apply.

If you still have difficulty running it then...
Use Process Explorer to see what's running at startup.

Please download and run Process Explorer v11.33
Click on File then Save As, create a log.
Copy and paste it into your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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