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My computer is slow


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#1 REfan001

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Posted 03 August 2009 - 10:58 PM

My computer is pretty slow, and it has been for a long time(and by long time, I mean years). I dont know if its because its old as hell, because I have too many running processes, too much crap on it, or godforbid any kind of virus or trojan. I run my virus scanners including Malwarebytes and SUPERantispyware regularly, and they never find anything, but I still worry. I get really scared sometimes that something bad is going to happen to my computer and I wont be able to fix it, and something is going to happen to me(eventhough I dont put any sensitive info on my comp like CC info). I worry so much sometimes, that I cant sleep. plz can somebody help me?? :thumbsup:

Edited by REfan001, 03 August 2009 - 11:01 PM.


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#2 DaChew

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Posted 03 August 2009 - 11:07 PM

Please download and run Processexplorer

http://technet.microsoft.com/en-us/sysinte...s/bb896653.aspx

Under file and save as, create a log and post here

copy and paste into a reply

Download System Spec

http://www.alexnolan.net/software/sysspec.htm

Open the program, use File/save as csv, give it a name and copy and paste into the same reply
Chewy

No. Try not. Do... or do not. There is no try.

#3 REfan001

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Posted 03 August 2009 - 11:20 PM

thank you for helping me, here are the logs you requested:

Processexplorer

Process PID CPU Description Company Name
System Idle Process 0 96.97
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4
smss.exe 468 Windows NT Session Manager Microsoft Corporation
csrss.exe 516 Client Server Runtime Process Microsoft Corporation
winlogon.exe 540 Windows NT Logon Application Microsoft Corporation
services.exe 588 1.52 Services and Controller app Microsoft Corporation
svchost.exe 800 Generic Host Process for Win32 Services Microsoft Corporation
mcagent.exe 656 McAfee Integrated Security Platform McAfee, Inc.
svchost.exe 848 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 912 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 956 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1004 Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 1228 Spooler SubSystem App Microsoft Corporation
svchost.exe 1552 Generic Host Process for Win32 Services Microsoft Corporation
AppleMobileDeviceService.exe 1612 Apple Mobile Device Service Apple Inc.
mDNSResponder.exe 1624 Bonjour Service Apple Inc.
svchost.exe 1692 Generic Host Process for Win32 Services Microsoft Corporation
jqs.exe 1704 Java™ Quick Starter Service Sun Microsystems, Inc.
McSACore.exe 1824 SiteAdvisor McAfee, Inc.
mcmscsvc.exe 1916 McAfee Services McAfee, Inc.
McNASvc.exe 1964 McAfee Network Agent McAfee, Inc.
McProxy.exe 1992 McAfee Proxy Service Module McAfee, Inc.
Mcshield.exe 2040 On-Access Scanner service McAfee, Inc.
MDM.EXE 416 Machine Debug Manager Microsoft Corporation
MpfSrv.exe 496 McAfee Personal Firewall Service McAfee, Inc.
nvsvc32.exe 964 NVIDIA Driver Helper Service, Version 175.19 NVIDIA Corporation
PnkBstrA.exe 1288
svchost.exe 1380 Generic Host Process for Win32 Services Microsoft Corporation
wanmpsvc.exe 2208 Wan Miniport (ATW) Service America Online, Inc.
wmpnetwk.exe 2424 Windows Media Player Network Sharing Service Microsoft Corporation
alg.exe 3684 Application Layer Gateway Service Microsoft Corporation
mcsysmon.exe 2720 McAfee SystemGuards Service McAfee, Inc.
lsass.exe 600 LSA Shell (Export Version) Microsoft Corporation
explorer.exe 488 Windows Explorer Microsoft Corporation
BCMSMMSG.exe 3668 Modem Messaging Applet Broadcom Corporation
tfswctrl.exe 4088 Drive Letter Access Component Sonic Solutions
DSentry.exe 2324 DVDSentry Dell - Advanced Desktop Engineering
Support.exe 3948 Support Dell
hpztsb08.exe 3808 HP
hpotdd01.exe 3008 hpotdd01 Hewlett-Packard
Ad-watch.exe 2884 Ad-watch Monitor Lavasoft Sweden
realsched.exe 3768 RealNetworks Scheduler RealNetworks, Inc.
ctfmon.exe 3796 CTF Loader Microsoft Corporation
procexp.exe 1524 1.52 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
firefox.exe 2644 Firefox Mozilla Corporation

System spec
Windows: Microsoft Windows XP Professional 5.1.2600 Service Pack 3
Internet Explorer: 8.0.6001.18702
Memory (RAM): 512 MB
CPU Info: Intel® Pentium® 4 CPU 2.40GHz
CPU Speed: 2390.6 MHz
Sound card: SoundMAX Digital Audio
Display Adapters: NVIDIA GeForce FX 5200 | NetMeeting driver | RDPDD Chained DD
Monitors: 1
Screen Resolution: 1152 X 864 - 32 bit
Network: Network Present
Network Adapters: Intel® PRO/100 VE Network Connection
CD / DVD Drives: D: SAMSUNG DVD-ROM SD-616T | E: SAMSUNG CD-R/RW SW-248F | F: SM3554V YMH471E
COM Ports: COM3 | COM1
LPT Ports: LPT1
Mouse: 3 Button Wheel Mouse Present
Hard Disks: C: 74.5GB
Hard Disks - Free: C: 29.6GB
USB Controllers: 5 host controllers.
Firewire (1394): Not Detected
PCMCIA (Laptops): Not Installed
Manufacturer: Dell Computer Corporation
Product Make: Dimension 4600
AC Power Status: OnLine
BIOS Info: AT/AT COMPATIBLE | 07/21/03 | DELL - 7
Time Zone: Eastern Standard Time
Battery: No Battery
Motherboard: Dell Computer Corp. 02Y832
Modem: BCM V.92 56K Modem

:

#4 DaChew

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Posted 03 August 2009 - 11:28 PM

Start > Run > Taskmgr

Go to performance and what's the available physical memory?
Chewy

No. Try not. Do... or do not. There is no try.

#5 REfan001

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Posted 03 August 2009 - 11:32 PM

Start > Run > Taskmgr

Go to performance and what's the available physical memory?


183120K, but it fluctuates

#6 DaChew

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Posted 03 August 2009 - 11:35 PM

What's the page file usage in the window on the bottom left?
Chewy

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#7 REfan001

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Posted 03 August 2009 - 11:37 PM

What's the page file usage in the window on the bottom left?


I dont understand

#8 DaChew

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Posted 03 August 2009 - 11:41 PM

PF Usage?
Chewy

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#9 REfan001

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Posted 03 August 2009 - 11:44 PM

PF Usage?


433MB

Edited by REfan001, 03 August 2009 - 11:44 PM.


#10 DaChew

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Posted 03 August 2009 - 11:50 PM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately.


Then defrag
Chewy

No. Try not. Do... or do not. There is no try.

#11 REfan001

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Posted 04 August 2009 - 12:57 AM

all right, I did all that, is there anything else to do?

#12 DaChew

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Posted 04 August 2009 - 01:31 AM

There are several guides where you can get clues to make your computer faster

http://www.bleepingcomputer.com/forums/t/87058/slow-computerbrowser-check-here-first;-it-may-not-be-malware/

http://www.malwareremoval.com/tutorials/runningslowly.php
Chewy

No. Try not. Do... or do not. There is no try.

#13 REfan001

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Posted 04 August 2009 - 10:30 AM

thanks, man

#14 DaChew

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Posted 04 August 2009 - 10:40 AM

Everybody gets offeneded when I tell them McAfee is a huge resource hog, apple software is glitchy on windows, mdm is an advanced troubleshooting tool not a standard running process, realplayer is crudware, not to mention the dell and sonic programs etc.

I did a clean install of XP sp3 on a similar dimension last year, it had onboard video(so less ram than you), it was really fast even after loading some decent antivirus(Avira) and Spyblaster.

I even tried crashing it by adding norton's 360 and spybot's teatimer(never try this at home), I couldn't crash it.

It did slow bootup, running and shutdown.

Edited by DaChew, 04 August 2009 - 10:43 AM.

Chewy

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#15 REfan001

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Posted 05 August 2009 - 09:29 PM

well, I tried some of those things it said in those topics and still nothing. Not even a little bit faster. I dont know what to do.....




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